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Bureaucratic Management.

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Introduction

An organisation can be best describes as a unit which consists of individuals who, in order to achieve certain objectives, influence other people. They may be trying to achieve wealth or well being through differing processes, technologies, structures and cultures. In order to run an organisation well management is needed. Management then is the planning, organising, leading and controlling of human resources, s well as other resources, in order to achieve effective goals. Rosemary Stewart describes a manager as; "Someone who gets things done with the aid of people" (Boddy P11) Bureaucratic Management An important aim for most businesses today is to increase productivity and efficiency. In order to do so, many businesses adopt theoretical approached to management. The theory of bureaucracy is one in which is the underlying theme of control in many organisations of today. Bureaucratic management is described as "a formal system of organisation in order to maintain efficiency and effectiveness." (Contemporary Management P48) Max Weber developed the theory of bureaucratic management and derived five main principles which should be adopted when using bureaucratic management. Although his theories were very sound, perhaps the most influential principles of management in organisations are that of Henri Fayol. He devised 14 theories of management however some of these theories are similar to that of Max Weber. Like Weber, Fayol believed in division of labour where workers would be given more job duties and responsibilities. ...read more.

Middle

Similarly he believed that some form of agreement should be made by the organisation and its employees in order to maintain that employees are treated fairly and overall be rewarded for their performance. Espirit De Crops is an important part in the success of a bureaucratic organisation because it refers to a shared feeling of motivation and commitment to a specific cause. When managers are able to encourage personal and verbal relations between both managers and workers espirit de corps can be developed. Furthermore, this can be linked to Human Relations management. Human Relations Management Human relations management is the belief that a concern for human factors such as job specialisation in order to improve productivity. It was based on the belief that people have a social dimension and have important links not just to the workplace, but out with the organisation itself. Human relations was a move from a 'rational economic' view of man, where a employee will increase productivity with economic benefits such as wage rises and bonuses; to a social view of man, where productivity will increase with an increase in employee relation ships and in general better social conditions. Mary Parker Follet believed in the creativity of group processes. On the other hand she did not believe that division of labour was the right way to achieve optimised productivity unlike Fayols' bureaucratic theories. ...read more.

Conclusion

On the other hand, management control in bureaucratic management is very high because authority is clearly marked out, with managers being the imperative and employees must follow their orders. Human Relations Management is successful in some organisation today. Organisations that tend to benefit from Human Relations Management are call centres because employees tend to work in teams and have a closer interaction with their managers. However the influence on performance that Mayo discussed is much more complicated than assumed because by providing good supervision and adequate working conditions can increase satisfaction within the organisation but does not always mean it will increase productivity. Management control in an organisation which is adopts Human Relations management does have management control however it is less centralised. Employees are able to put across ideas and perspectives. Similarly, in some organisations the role of management can be shifted depending on who is best suited to the job. Overall, adopting theories of management in an organisation is very important because it can shape the way you run your business, but more importantly it can increase productivity and effectiveness by all who are involved in the organisation. Bureaucratic management is a system of management which is widely used today and more classical compare to human relations management. It is clear to see that there are differences between bureaucratic management and human relations management, the most obvious being that human relations management takes into consideration the social behaviours of employees whereas bureaucratic management concentrates more on hierarchy and strict division of labour. ...read more.

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