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Business communication.

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Business Communication Table Of Contents Summary P 3 The Organisation P 4 Job Description P 4-5 Skills Audit P 5-6 Conclusion P 6 Appendices : 1) Skills Profile P 7-8 2) Belbin Questionnaire P 8 -9 3) Learning Style P 10 List Of References P 11 Summary This is a report which tells us what transferable skills means and its types. It also tells us what types of skills a graduate student normally has and what skills are required in a job high level management job . It also shows us where a particular student , me would like to work after completing this course and the current employment opportunities available to me. The Belbin Questionnaire is also given in this report with my results. The organisation The organisation I would like to work for is Marks and Spencer's. Marks & Spencer is one of UK's leading retailers of clothing, foods, homeware and financial services, serving 10 million customers a week in over 300 UK stores. The Company is a worldwide known brand and trades in 30 countries worldwide, and has a Group turnover in excess of �8 billion. ...read more.


I had learnt how accounts of the company are made and had also worked in the finance division of the company. Therefore I do have some skills which I have learnt from this experience such as communicating through technology , writing , self-sufficient , problem solving as I have shown below in the table, (from handbook P29) etc.Therefore I wolid say I can fit perfectly in a job as a teller for M&S. Other skills required in a job in the management of M&S would include applying , critical, analytical, synthesising, problem-solving skills, working independently, taking initiative, time-management, working with or motivating others, flexibility/adaptability , etc. (Taken from M&S online ). As I have already stated , I have quite a few of these required skills and hope to further enhance my capabilities in this course im presently doing. In the Belbin questionnaire , I have secured the most as Chairperson and Shaper , further enhancing the fact that I am 'management material'. Given below are the skills that I feel that a already have. Interpersonal Communicating Self-Management Intellectual People Skills Motivating others OralCommunication Communicate with technology Outgoing Good Manners Working independently Problem solving Conclusion Skills portfolio makes up just part of the overall ...read more.


He should also have a strong feel of objectives. His weeknesess are that a chairperson does not have any special attributes in terms intellect or creative ability. As I have scored the same number in Plant as well , here are its features individualistic , serious minded , unorthodox. Its advantages are that a shaper is normally a genius , imaginitive , intellectual and has lots of knowledge. Ofcourse a Plant also has its weaknesses as they are up in the clouds , i.e they think of ideas or results which are not possible. They are also not inclined to practice detail or protocol. Reference List: 1) Marks and Spencers , The company (2002) (Online) , Available from (http://www2.marksandspencer.com/thecompany/whoweare/index.shtml ) (Accessed on 7/12/02) 2) Quint careers , transferable skills (2002) , (Online) Available from (http://www.quintcareers.com/transferable_skills.html ) Accessed 7/12/02 3)University of Cambridge , Administrative section (2001), Transferable Skills for Undergraduate Students (Online). Available from(http://www.admin.cam. ac.uk /offices/education/skills/definitions.html ) (Accessed 7/12/02) 4) De Montford University , Key skills (2002) , (Online) Available from (http://www.dmu.ac.uk/services/student_services/careers/corplecnote1212skill sissue.jsp?ComponentID=7641&SourcePageID=7656#1) Accessed 7/12/02 5) Marks and Spencers , (2002) Jobs (Online) Availabe from (http://www.marksandspencer.com/jobs/index.html ) Accessed 7/12/02 6) Business Communication Handbook , by Peter McHardy (2002) Transferable skills profile chart (P29) 7) Carnegie Mellon , student affairs division , (2002) Available from (http://www.studentaffairs.cmu.edu/career/CareerBriefs/transkills.html ) Accessed on 7/12/02 ...read more.

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