• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Business communication.

Extracts from this document...


Business Communication Table Of Contents Summary P 3 The Organisation P 4 Job Description P 4-5 Skills Audit P 5-6 Conclusion P 6 Appendices : 1) Skills Profile P 7-8 2) Belbin Questionnaire P 8 -9 3) Learning Style P 10 List Of References P 11 Summary This is a report which tells us what transferable skills means and its types. It also tells us what types of skills a graduate student normally has and what skills are required in a job high level management job . It also shows us where a particular student , me would like to work after completing this course and the current employment opportunities available to me. The Belbin Questionnaire is also given in this report with my results. The organisation The organisation I would like to work for is Marks and Spencer's. Marks & Spencer is one of UK's leading retailers of clothing, foods, homeware and financial services, serving 10 million customers a week in over 300 UK stores. The Company is a worldwide known brand and trades in 30 countries worldwide, and has a Group turnover in excess of �8 billion. ...read more.


I had learnt how accounts of the company are made and had also worked in the finance division of the company. Therefore I do have some skills which I have learnt from this experience such as communicating through technology , writing , self-sufficient , problem solving as I have shown below in the table, (from handbook P29) etc.Therefore I wolid say I can fit perfectly in a job as a teller for M&S. Other skills required in a job in the management of M&S would include applying , critical, analytical, synthesising, problem-solving skills, working independently, taking initiative, time-management, working with or motivating others, flexibility/adaptability , etc. (Taken from M&S online ). As I have already stated , I have quite a few of these required skills and hope to further enhance my capabilities in this course im presently doing. In the Belbin questionnaire , I have secured the most as Chairperson and Shaper , further enhancing the fact that I am 'management material'. Given below are the skills that I feel that a already have. Interpersonal Communicating Self-Management Intellectual People Skills Motivating others OralCommunication Communicate with technology Outgoing Good Manners Working independently Problem solving Conclusion Skills portfolio makes up just part of the overall ...read more.


He should also have a strong feel of objectives. His weeknesess are that a chairperson does not have any special attributes in terms intellect or creative ability. As I have scored the same number in Plant as well , here are its features individualistic , serious minded , unorthodox. Its advantages are that a shaper is normally a genius , imaginitive , intellectual and has lots of knowledge. Ofcourse a Plant also has its weaknesses as they are up in the clouds , i.e they think of ideas or results which are not possible. They are also not inclined to practice detail or protocol. Reference List: 1) Marks and Spencers , The company (2002) (Online) , Available from (http://www2.marksandspencer.com/thecompany/whoweare/index.shtml ) (Accessed on 7/12/02) 2) Quint careers , transferable skills (2002) , (Online) Available from (http://www.quintcareers.com/transferable_skills.html ) Accessed 7/12/02 3)University of Cambridge , Administrative section (2001), Transferable Skills for Undergraduate Students (Online). Available from(http://www.admin.cam. ac.uk /offices/education/skills/definitions.html ) (Accessed 7/12/02) 4) De Montford University , Key skills (2002) , (Online) Available from (http://www.dmu.ac.uk/services/student_services/careers/corplecnote1212skill sissue.jsp?ComponentID=7641&SourcePageID=7656#1) Accessed 7/12/02 5) Marks and Spencers , (2002) Jobs (Online) Availabe from (http://www.marksandspencer.com/jobs/index.html ) Accessed 7/12/02 6) Business Communication Handbook , by Peter McHardy (2002) Transferable skills profile chart (P29) 7) Carnegie Mellon , student affairs division , (2002) Available from (http://www.studentaffairs.cmu.edu/career/CareerBriefs/transkills.html ) Accessed on 7/12/02 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. This is a report on Marks and Spencer a well known retail company in ...

    has made them noticed as a company in the market they operate in. The core product area for M&S is clothing and it has dressed a substantial proportion of men, women and children in the UK for five generations from their underwear to the mini skirt, jumpers, coats, jeans etc...

  2. Analyze and evaluate the strategic decisions made by Marks and Spencer (M&S) in different ...

    clothing, M&S still positioned its so-called 'classic, wearable fashions' at a uncompetitive price without changing. This put M&S in a very unfavourable situation, which is in the middle of the market with competitors at both ends with cutting edges. M&S still stuck to his UK suppliers while its competitors turned to Asian manufacturers to cut cost.

  1. Managing Human Resources in Marks & Spencer.

    These employees might have the right sort of skills or transferable skills that can be applied. Internal Supply Before Marks and Spencer decide to recruit any employees externally it needs to consider whether it has the suitable candidates internally who could do the job efficiently.

  2. Exercise Initiative in a Business Environment

    The upside to the survey is that most workplaces maintain a good work environment and individual factors. Secondary sources from books, educational videos and websites backup most of the findings from the survey. Indicating that the act is not adequately referred to in most organisations and employees should be trained

  1. Intercultural Communication

    In social situations, such as meetings, norms are written and often unspoken rules that govern individual's behavior. Norms are most evident when they are not followed or are broken. This is often experienced when an individual find him/herself in a foreign environment dealing with an unfamiliar culture where the norms are different.

  2. Free essay

    M1: Explain how oral communication can be used in business situation

    The superstores may have their own special vehicles, which they might use. They also have to plan the vehicle routes to avoid back tracking and this saves them money because it keeps the fuel costs down and it also saves time.


    ?nd the re?soning could go beyond sp?ce th?n time ?nd the r?tion?le behind inductions is deductively inv?lid. Me?nwhile, consensu?l principle gener?tes decision-m?king course not just to g?in the ?pprov?l of the observ?nt but ?lso to e?se the neg?tions of the lesser numbers to ?tt?in the most ?men?ble judgment.

  2. GSCE Unit 2: People & Business

    They would normally be about the following things. * Hours of work * Holiday entitlement * Sick leave and sick pay entitlement * Fringe benefits or perks * Place of work * The job duties and responsibilities * Maternity rights * Redundancy rights If the terms in your contract change,

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work