• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13

Business communications

Extracts from this document...


Business Communications 1. Describe who a business needs to communicate with and for what purpose (don't forget to mention all the different stakeholders) A business needs to communicate with stakeholders and stakeholders are people affected by the business' internal stakeholders are people in the business such as workers, managers, and security and promotion prospects. External stakeholders are people outside the business like customers, suppliers, local community and the government 1.1 Why does the business communicate with these groups e.g. why with customers....? The business communicates with the customers to show them new offers or new employees who have just join the company. 2. Explain why it is so important that businesses have good communications (give lots of examples of how good communications help a business and bad communications prevent a business from achieving their objectives It is important that a business have a good communications because a good communications helps in lot of ways it makes the business more clearer and also the people inside the business know how to talk to each other this will make the business achieve its objective and a bad communication will mean that the people inside the business will not be able to understand and probably wont be able to talk to each other clearly all of this will lead to a business not achieving it objectives1.6p. ...read more.


The Marketing Director, Production Director and Human Resources Director will be based at the company new facility in central London. What I have to do is find out the communication problems between the two places and find out a solution to the problems1.1 I have research about the different communication methods. Written is the main communication method and it includes reports, memos, notice boards but those are for people inside the business the stuff I would use to for good communication between the two places are letters, emails, faxes. Verbal is another main method and it includes telephone calls, face to face conversations, group meetings in person and group meetings through video conferencing. Visual is also a main method which includes films, poster, diagrams and charts. This is the research I have done to help me in this report The Problems The organisational structure of the business is the Board of directors, Managing Director, Finance Director, administration Director all in the head office production director, marketing director, Human resource director will be based at the company new facility site outside London Solutions/Recommendations The methods of communications I recommend is Written communication because it includes letters, emails, faxes. I recommend this method because this communication way is good for external communication. ...read more.


I interview another employee and she is a business specialist she uses faxes, emails, phones and she gives her letters to the . I interview 1 more employee and he is a business adviser he uses emails and phones and gives what he needs to be posted to . 3. It is important for my work experience organisation to have good communication internally because have good communication internally means the staff will all get along nicely so information gets through clearly and even if somebody needs to be fired it will be done easy this will lead to everyone working feeling relieve and happy at the job there doing. It is also important to have a good communication externally because with the customers they will feel like they have had a good service and will feel free to ask any questions if they have any problems and this will also lead to customers telling their friends about the good treatment they have received bringing my work experience more customers 4. The business is affected by some laws and those laws are employees have the right to be consulted about issues which affect them Papa got to add more stuff about the company laws 5. The organisation I am working in communication is strong but could be improve because sometimes the fax machine does not work and need repair which takes a couple of days so they could get a spare fax machine. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Business, Companies and Organisation, Activity section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Business, Companies and Organisation, Activity essays

  1. Business Studies Edexcel Coursework

    Primary Research Questionnaires Errol would find this method of research indispensable since it is cost-effective, and we are not entitled to spend an inordinate amount of money on research. Designing a questionnaire would require simple, clear questions which should not contain any build which could be misunderstood.

  2. Internal and External Stakeholders of Alton Towers

    theme parks across the country, and have many more customers and make more revenue and profit, whereas if Alton Towers is doing poorly as a business then competitors may have a big influence as they may be offering better deals and may be stealing custom from Alton Towers, thus making Alton Towers lose interests and revenue.

  1. Boots Coursework

    there responsibility to make sure that the workers are working to the best of there abilities within there area.

  2. Tesco Research

    Ascending order, change in font size and font style were the major changes. Some cells were deleted in order to fit the whole on one page and makes it look neater. RETAIL STATISTICS: Refurbishments Extensions Total New stores Total Brought forward 34 34 4 2000/01 16 34 50 27 77


    * Non verbal communication can tell you if the person with whom you are communicating with if a person is feeling hostile or happily disposed to us socially. * Non verbal communication can have positive effects like getting the receiver to understand your message better.

  2. Aims & Objectives

    Safety is important and a very high priority within the zoo, so is global warming and how it's affecting animals safety, e.g. in the arctic penguins are dying because they don't have enough ice to settle in, so less time on ice means more time in water and too much time in water is not good for penguins.

  1. Business Studies

    of the marketing planning process Executive summary * Executive summary = presented at the start of a business plan, it seeks to provide a brief description of the issues facing the business and what the report intends to include Situational Analysis * The situational analysis is the framework used to

  2. Functional Areas Report

    Usually a supervisor from a higher class will watch and judge the staff. They decide whether the staff at Tesco are trying their hardest and are performing well, if they are not they'll find a way to help them. The development department will encourage and support endlessly the Tesco staff, this is also known as appraisal.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work