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Business organisation and systems.

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BUSINESS ORGANIZATION AND SYSTEMS Arthur has new ideas on how to manage the business and workforce more efficiently and effectively compared to the managing styles of Jack. Jack follows the principle of scientific management. Scientific management states that management should be based on well-recognized principles. Scientific management also suggests that the responsibility of management was to select and help workers to perform their jobs properly. Main characteristics of scientific management include: > Shift all responsibility for the organization of work from the worker to the manager. Managers should do all the thinking relating to the planning and design of work, leaving the workers with the task of implementation. > Train the worker to do the work efficiently. > Use scientific methods to determine the most efficient way of doing work. Design the worker's task accordingly, specifying the precise way in which the work is to be done. > Select the best person to do the job. > Monitor worker performance to ensure that appropriate work procedures are followed and that appropriate results are achieved. The responsibility of workers was simply to accept the methods and perform accordingly. 1 However Arthur wants to move away from scientific management and wants to use a more flexible approach towards management. ...read more.


3 There are many advantages to the organization when introducing a theory 'Y' approach. Arthur wants his employees to contribute more in the daily running of the business and is willing to take up ideas from them. Arthur would benefit from the new ideas from his employees, as they do the work on the work on a daily basis. Also his employees could be more enthusiastic and committed to achieving the company goals and objectives because they will feel valued by their employer. An employer with a good reputation and who values his employees could attract more qualified employees and could reduce staff turnover. Employees could also put more effort into their work and the work could be done a lot faster because they have come up with the ideas on how the should be done. This could also motivate staff and they could be willing to come into work and take less time off. The success of management in motivating employees to meet the business objectives they have set is largely based on the management style they adopt. The management approach described by Flexi is democratic style management. The democratic manager like Felix allows the employees to take part in decision making. The employees are consulted and made to feel part of the final decision-making process. ...read more.


Rules, procedure and precedent are less important. Authority flows more from competence on the task rather than place in the hierarchy. The advantages of the task culture and matrix structure are: Advantages: > Task culture is appropriate where flexibility, creativity and teamwork are important qualities. > Being job or project oriented, the task culture is based on the expertise of a well-trained professional staff > Different teams across the functions can be combined as appropriate to meet the needs of different projects. This adds interest and variety to working life and can therefore act as a motivator. Disadvantages: > Much of the power and influence in a matrix system lies at quite low levels in the management hierarchy. This gives rise to power groups at lower levels with specialised knowledge and expertise. Senior managers no longer know everything. > Control may be difficult in the task culture. Dilution of power and control are the price paid by senior managers for fast response and more teamwork. 5 1 "HND Business Course book - organization and Behavior (page 28)". 2 "Business studies for A Level and Btec - David symons and Andrew Adams ". 3 "Supervisory Management Principle and Practice (Second Edition - 1986) David Evans, Page 96-7.". 4 "Understanding Business - Alistaire Norman, Marie and Peter Shortt". 5 "GNVQ Advanced Business - Jon Sutherland and Diane Canwell with Stuart Merrills, Second Edition". Safdar Nadeem Khaliq HND Business and Computing 1 ...read more.

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