Nirali Patel

10A/BS1

Report

To: Donald Powell

Title: What business should Donald set up?

Introduction: I am a student from Hazelwick School currently studying GCSE Business Studies. A family friend, Donald Powell, has decided to set up a local retail business using his redundancy payment of £10 000. I have been asked to advise Donald on:

  • What type of store should he open
  • What products he should sell in his retail outlet
  • In which town should he locate his store
  • Where in the chosen town should he locate his store
  • What factors he should consider in locating his retail outlet
  • How should he promote the store
  • What type of business ownership would be most suitable for the new business
  • What sources of help are available beyond what I can offer

Action Taken: In order to complete my report I will be asking 20 local residents of Crawley to fill out a questionnaire. I will be using Microsoft Excel to produce a spreadsheet to make graphs and charts. Also, I will use Microsoft Word in order to produce the report. I will also be asking the teacher for advice, using internet research and using text books to complete my report too.

Findings:

Q1.  What gender are you?


Q2. What age are you?

Q3. Where do you live?

Q4. What shop do you think Crawley needs?

Q5. Where else do you shop?

Q6. What shops do you visit there?


Q7. Do you purchase goods online?


Q8. How would you expect to find out about the new retail outlet?


By studying the results collected, I think that Donald should open up a clothes shop. This is because the majority of people questioned, 72%, said they went elsewhere to shop for clothes and this may mean that they may be fed up of the clothes shops in Crawley. If Donald opens up a clothes shop in Crawley town centre, then he may get a lot of visitors coming to his new retail outlet. However, there will be great competition around. Donald should not sell his goods on the internet because the majority of people questioned, 70%, claimed they did not purchase goods over the internet.

        

Section 3

I am investigating factors affecting the location of Donald’s potential retail outlet because if the business is in a good location, Donald’s business will be a success. Donald will need to ensure that he does not have any competitors nearby, the location is busy and the cost is relatively cheap because he has a budget of only £10000. There are several factors that Donald needs to consider when deciding where he should locate:

  • Population Size

Donald will have more customers if more people live in an area. Crawley has a large population, which means Donald will get more potential customers. Therefore Donald would be better off setting up a shop, which has a large population.

  • Population Wealth

If people were wealthy, Donald would receive more customers spending more money on his products. Crawley is a wealthy location because it has a high employment rate. This will be an advantage to Donald because people would earn money and would be likely to spend it in Donald’s retail outlet. However this may also be a disadvantage to Donald because he will find it hard to find workers since many people are already employed. Gatwick Airport provides 23000 jobs to Crawley inhabitants and more that 50000 jobs are provided on local industrial estates.

  • Supply of Labour

Supply of labour means the availability of workers. The majority of people in Crawley already have jobs – this means the unemployment is low, which could be due to Gatwick providing thousands of jobs. This will come to a disadvantage to Donald because he will find it hard to find workers. However, due to the recession, Donald may be able to find workers because the unemployment rate of Crawley has increased slightly.

  • Infrastructure

Before Donald sets up his business in Crawley, he must consider how customers will be getting to his shop. Crawley has great link to the region’s major road network. The M23, with its rapid links to the M25, is only a three-minute drive from Crawley’s County Mall car park.  The County Mall car park provides 1800 parking spaces and has entrances to the County Mall shopping centre from the car park itself. The infrastructure of Crawley is shown to be good due to the new bus stations and the railway station, which are also immediately adjacent to the County Mall, the scattered car parks around the town centre and also the main roads that lead to the town centre. The roads leading to the shopping centre are genuinely good and clean, which creates an attractive impact to Crawley. There are many places dotted around the back of County Mall where there are drop off points for suppliers. This will be useful because suppliers will have the space for unloading new products and placing them in Donald’s new shop. However, sometimes it may get crowded and suppliers may need to wait for other suppliers to leave before they start unloading.

  • Price/Cost

Donald must consider how much it will cost to buy or rent his retail shop in Crawley. Since Donald has only got £10000 redundancy payment, he will have to think wisely when buying or renting out a shop. He may not want to start buying a big expensive shop or rent out a shop with large monthly rental payments. The price to buy or rent a shop in Crawley varies depending on the area you want to open your shop in. If Donald was to rent/buy a shop in County Mall it would be much more expensive compared to renting/buying a shop in the town square outside County Mall or the high street. This is because the County Mall is indoors and so will be popular and busy in any type of weather, with as much as 40000 people in at once, which will lead to Donald’s shop being busy with some potential customers all the time. This will also increase the amount of profit Donald makes. However, if Donald was to open up a shop in the high street, it would not be too busy because people would be visiting the high street depending on the type of weather there is (it may be more busier in the summer compared to winter when it will not be busy). Donald would not receive as much profit on the high street `compared to the amount he may receive in the County Mall.

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  • Competition

Donald will need to consider if there will be any competitors in Crawley. Donald should not locate near competitors because it is hard work having to constantly strive to keep ahead of competitors nearby. If Donald lowers his prices too much to beat the competitor(s) nearby, then he may lose profit or may not make any profit, which will lead his business to go bust. However if Donald has no competitors nearby, then consumers will have less choice about who to buy a product from so they will go to Donald’s store. This will benefit Donald because he ...

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