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Certificate in Principles of Business and Administration (Level 2) Unit Five: Principles of Supporting Business Events

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Business and Administration Unit five: Principles of supporting business events Assessment You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document, either onto your computer or a disk * Then work through your Assessment, remembering to save your work regularly * When you?ve finished, print out a copy to keep for reference * Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area ? make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 3 pages and is made up of 3 Sections. ________________ Name: Matthew Jonathan Smith ________________ Section 1 ? Understand how to support the organisation of a business event 1. When organising a business event, describe the range of support activities that may be required. The range of support activities that may be required when organising a business event include booking venues and accommodation, distributing itineraries to all participants, booking required resources such as projectors, laptops and mobile phones, distributing tickets and maps to participants, ...read more.


Therefore, professionalism and a general willingness to be helpful across the board are vital. Displaying a professional manner during the event will reflect positively upon your organisation. Often influential figures attend these events and your behaviour will potentially be noticed by these people. Events often involve unanticipated activities, which may require a prompt response from event staff. In this respect, helpfulness is the main requirement from all colleagues attending an event. Management need to be able to rely upon their colleagues to behave in a way that is appropriate at all times, particularly at an important company event. If you are professional and helpful, this will reflect well on your own future career prospects within your organisation. When you are dealing with attendees at the event, you can make them feel welcome and at ease by behaving in a professional manner. 2. Describe ways of exhibiting professional and helpful behaviour whilst supporting a business event. Ways of exhibiting professional and helpful behaviour whilst supporting a business event include making sure that your appearance is neat, tidy and well groomed at all times, taking care in all that you do and say, always being polite, attentive ...read more.


2. Identify possible solutions for each of the problems you have listed in Question 1 above. Possible solutions for each of the problems listed above include: 1. Having a full list of contact details of all participants, so that you can contact them if their arrival at the event is delayed. 2. Having the contact details of a back-up supplier, in case hired equipment such as mobile phones and laptops is unsuitable. 3. Having details of alternative accommodation to hand, in case there are problems with the original hotel. 4. Having enough colleagues attending the event so that if one person becomes ill, their work can be divided up between the remaining colleagues, plus having the contact details of a local medic, in case any of the event participants require medical attention during the event. 5. Being able to discuss hotel- or venue-related issues with the management of these in order to try and organise improvements to facilities offered, if necessary. 6. Having a list of alternative local restaurants available, so that you can substitute bookings to these new venues. Once you have completed all 3 Sections of this Assessment, go to www.vision2learn.com and send your work to your tutor for marking. © Creating Careers Ltd 2011 Page of ...read more.

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