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Comparing the job roles of Hotel Manager and Airline Cabin Crew.

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Introduction

´╗┐UNIT 11 PREPARING FOR EMPLOYMENT IN TRAVEL AND TOURISM M1 / For two selected job roles compare opportunities for further progression Hotel Manager: I think to be successful in hotel management; you need more than just a good knowledge of the hotel industry. You need to develop excellent management, time management, interpersonal and research skills, and good interpersonal skills. A good hotel manager knows how to delegate, but always keeps a close eye on every aspect of the business such as; kitchen, service, cleaning, maintenance, front desk etc. and is always moving, always in touch with staff and guests. Therefore, to succeed in this career you need to become a good communicator and to actively seek information about what's going on in the hotel, the industry, and in the wider society. You will also establish and maintain relations with others working in hospitality, tourism, the media and the community in order to promote your business. This makes hotel management an exciting, challenging career, with much opportunity for personal and professional growth and social interaction. ...read more.

Middle

So, once you come back to your own country those great experiences will help you to become better and better. Because a good hotel manager needs know how to delegate, but always keeps a close eye on every aspect of the business such as; kitchen, service, cleaning, maintenance, front desk etc. and is always moving, always in touch with staff and guests. Therefore, to succeed in this career you need to become a good communicator and to actively seek information about what's going on in the hotel, the industry, and in the wider society. Cabin crew: The career development for cabin crews is based on experience and your performance during the time you are working. If you perform well and also, if you want to progress higher positions in this industry you need to work really hard as well as others to present yourself perfect. To be better from others your relationship with passenger and communication style has to be very good and also you need to show a perfect team mate ship. ...read more.

Conclusion

I think the role of this work and one before is very similar expect you have responsibility for all cabin crew on board, not just in one particular cabin. Once you start this role, all cabin crew and the purser and/or chief purser would report to you and this will help you to see the other crew?s performance. Another thing you have to do is involving in training and supervising new recruits and would have to ensure all relevant paperwork was completed at the end of the flight. Additionally some air cabin crew may also wish to move on to become VIP cabin crew. But this type of work is carried out with very important private clients usually on private aircraft. The clients are typically prestigious and may include government officials or royal families. Therefore, the highest level of service is expected and employers usually require at the very least two years? experience of working in premium (business or first) class. Finally, the other career progression routes is to move into ground-based operations such as cabin crew training or recruitment, passenger services or crew controller. ...read more.

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