• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Competitors in the market

Extracts from this document...

Introduction

Sekariya Sultan Task 6 Business Studies Competitors 1. Name: Stork Removals - www.storkremovals.co.uk Address of Competitor: Stork Removals 15 Hazelwood Road Enfield EN1 1JG Products Offered By Competitor: Removals, Storage, Packing (full packing, part-packing and materials only service) Features of Customer Services: 0800 number, Free Insurance cover, Free Estimates, Free expert advice, Contact via telephone, fax or email. Quality of Service Offered By Competitor: Member of Road Haulage Association. A representative of Stork Removals will visit the customer at home in order to provide an accurate quotation. Stork Removals estimators visit at a time convenient to the customer, including evenings and at the weekends. Customer's goods are automatically covered during loading, unloading and transportations. All staff employed by Stork Removals, are fully trained. All staffs wear the company's uniform and are easily recognisable. Stork Removals has a modern fleet of vehicles ranging from 3.5 Tonnes Luton vans to large furniture vans to cope wit any size of removals. Marketing and Promotion: Provides testimonials on their website, has name of business and contact details on their removals vehicles listed in the yellow pages with details of their services. ...read more.

Middle

Features of Customer Service: 0800 number, free insurance cover, free no obligation quotation can be done online or over the phone, free expert advice, contact via telephone, fax or email, full range of packing options to meet customers' needs, open-ended contract on storage. Quality of Service Offered by Competitor: Members of the British Association of Removers (BAR), Members of the National Guild of Removers and stores (NGRS) staff are efficient and courteous. A representative will visit the customer at home to discuss what the customer require, Office removals teams consists of experienced furniture removers and IT packers Modern 24 hour manned secure storage units Marketing and Promotion: Listed in the yellow pages with details of their service 4. Name: Easy Shift - www.Easyshift.co.uk Address of Competitor: 106, Priory Rd, London, N8 7HR Products Offered By Competitor: Removals, Self- Storage, Packing Features of Customers Services: Free quotes. Either personally, over the phone or via email. Free goods in transit insurance with all work performed to �10,000. Easy payment methods, Contact via telephone or email, free word robe boxes for all moves, free advice, Weekend and bank holidays office relocation, boxes can be provided on a sale or return basis and any unused boxes collected on the day of moving. ...read more.

Conclusion

warehouse are under 24-hour security surveillance utilizing CCTV technology > Show association that their part of > Office removals teams consists of experienced furniture removers and IT packers Modern 24 hour manned secure units > Customers can check packaging price list on their website or ask staff to recommend how many boxes the job will require > All goods are safely stored and fully insured whilst in storage > Flexible solutions to individual relocation requirements, provides top 10 tips on removals on their website. Customer Service > Free Insurance cover > 0800 number > Free expert advice > Contact via telephone, fax or email > Provide consultants to work with customers to design and implement a relocation plan customized to their individual needs that is cost effective, efficient and stress free > Provide a free quotation page on their website where customers can fill in their details of what they are moving and where they want to move. > Free quotes > Free goods in transit insurance with all work performed to �10,000 > Weekend and bank holidays office relocation Price Falconi Removals have to find this information themselves e.g. Mystery shoppers ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Produce a case study comparing two business organisations, investigating the extent to which each ...

    First For Finance Tesco Personal Finance (TPF) is one of the UK's fastest growing financial services businesses. Over one million accounts and policies were opened this year and their share of profit rose from �3 million to �20 million. TPF now has over 2.5 million accounts. With 20% of sales now originating from the Internet and 80%

  2. Work and the Self: How The Constructed Self is Maintained

    And as Hughes points out the relationship that one has with his/her co-workers has the ability to make their working life sweet or sour. Inequality and Self: Understanding Social Stratification What are the real life implications for the everyday functioning and psychology of social actors; how do people manage affronts,

  1. Rekindle the latent innovation

    Here both the customer and the organisation will gain new insight into and knowledge about creating utility value and innovation. It is much easier to define the business model once the utility value has been identified. It will appear obvious for both parties, and naturally both will reap an appropriate share of the benefit.

  2. external labour market info-east london

    Personal & protective services occupations 800 26 30 Sales occupations 400 24 24 Plant & machine operatives 2900 85 64 Other occupations 100 21 29 The table above shows that 45% of all vacancies are proving difficult to fill or are expected to be difficult to fill, equal to 6,700 vacancies in the LETEC area.

  1. The Carphone Warehouse

    You will work with your Team Manager to decide the best options for you. Our Retail Division, like our e2Save business, has recognition as an Investor in People, which it gained in October 2003. Overview In the past year, the Contact Centre business has answered a phenomenal 5 million calls

  2. Customer service in Halifax

    Better informed customers Customers know a great deal more about Halifax's services than they used to, partly because of the competition and partly due to the extensive studies conducted by consumer groups, and Halifax staff. A great deal of information is also available over the Internet.

  1. Workplace surveillance

    Internet History). Through these log files, a system administrator can determine what web sites you have accessed, who you are sending emails to and receiving emails from, and what applications are being used. * Desktop Monitoring Programs: Every time you provide some form of input for your computer, whether it

  2. Building Effective Teams.

    Team members are friendlier and they share more revealing feelings with each other. The questions and comments that are stated in Norming are: ? "How are we going to get along with each other?" ? "What are the rules of membership?"

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work