creating a marketing proposal

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INTRODUCTION

In this assignment I am going to find out more information about Rubicon's mouth-watering exotic juice drinks. Two ex-employees of a major international soft drinks company introduced by Rubicon in 1982. They got together & decided to start company specialising in Exotic Tropical Drinks. The love affair with exotic fruits started in one of the founder's kitchen, which was also used as a lab, and that is where the first product was born. They named it 'Passionate' - a sparkling Passion fruit drink.

Passionate was a huge success when it was launched in the market. There was little marketing support at launch & the success was solely due to the authentic & premium taste. The reason why they call their company as Rubicon is that Rubicon is the name of a river and The mythological meaning of Rubicon comes from the Roman era, when a senate told Caesar that his boundary to the empire should be restricted to the river Rubicon; however, Caesar ventured past the river against instructions and ended up with a large Roman empire. He was adventurous & daring much like our founders. And now is continuing its success of they developed the second product, Sparkling Mango Crush. And today they have a delicious range of exotic fruit drinks, not only Passion fruit but there is a wide range of flavours available in Rubicon's product: Mango, Guava, Lychee, Guanabana and etc. In fact Rubicon is leading the market in single flavour exotic juice drinks in the UK.

All Rubicon drinks taste more like the real fruit than any other drink. Rubicon drinks are created to produce the best taste and mouth feel for the consumer's overall enjoyment. The recipes include water to gain the correct consistency for the perfect drink and sugar is added to regain the perfect sweetness level of the original fruit. (If this pulp were left as it is, then we would have to eat it with a spoon). Rubicon drinks aim to replicate a near perfect fluid version of the named exotic fruit and have the same number of calories as a 100% juice. Rubicon's USP (Unique Selling Point) are the drinks that taste like the real fruit, dinks that are strong, full-bodied, with a wonderful, satisfying mouth-feel, drinks that have an original and authentic taste is that the Rubicon does not anglicise its flavours and drinks that are recognisable exotic single-fruit juice drinks; they are not blended with commodity fruits.

Rubicon's target group is the primarily consists of the ethnic market of all ages, as well as the mainstream market ranging for young adults, families, students and children of varying ages. Rubicon's competitors are all other major brands in the soft drinks market, ranging from juices, juice drinks, smoothes, and shakes and also own label brands (such as Wait rose own label single and blended exotic juice drinks). They prime competitors in the juice market consist of Tropicana, Del Monte, Ocean Spray, Welch's. The type of market research that they conduct depends on various factors, e.g. objectives is that they want a number of people to sample, time, and budget it, whether it needs to be quantitative or qualitative, etc. Quantitatively, they continually monitor their position in the market place against competitive products. Qualitatively, one of they last pieces of market research was to carry out a Usage and Attitude Study, amongst a fair cross section of the public, both users and non-users of the brand, to ascertain their perceptions and views on Rubicon. They always enjoy supporting a range of exciting events and organisations. In 2004 they are worked in association with Channel 4 (Bollywood star), KISS 100 FM (drive time show), Notting hill Carnival and style in bars.

TASK: 1: MARKETING

We Are launching a new product called Rubicon's Peach and Passion fruit Sparkling twist, the reasons and special things about this product is that we are launching is a sparkling drinks and the drinks taste like the real fruit, dinks that are strong, full-bodied, with a wonderful, satisfying mouth-feel, drinks that have an original and authentic taste is that the Rubicon does not anglicise its flavours and drinks that are recognisable twist single-fruit juice drinks; they are not blended with commodity fruits.

An overview of the marketing process

Marketing is the part of the process of production and exchange that is concerned with the flow of goods and services from producer to consumer. In popular usage it is defined as the distribution and sale of goods, distribution being understood in a broader sense than the technical economic one. Marketing includes the activities of all those engaged in the transfer of goods from producer to consumer not only those who buy and sell directly, wholesale and retail, but also those who develop, warehouse, transport, insure, finance, or promote the product, or otherwise have a hand in the process of transfer. In a modern capitalist economy, where nearly all production is intended for a market, such activities are just as important as the manufacture of the goods

MARKETING OBJECTIVES

The marketing objectives are the goals that a business attempts to achieve through its marketing activities. The reason why the set the marketing objectives is the marketing is just one of the functions that make up a business's activities. Marketing decisions should complement decisions taken in other functional areas of the business and help the business to achieve its overall objectives.

Marketing and corporate objectives

In the business our aims are:

* To attract a new customer to our product

* To understanding customers needs

* Aware of new products

* Improve market shares

* Increase customer base

To attract a new customer to our product - attract new customers is a common objective in business. There are many ways to attract new customers to your business, by Advertising the product the people getting to know about your new existing, if people don't know where you are and what you do, they can't buy from you. Advertising greatly increases your chances of success. Make the customer feel comfortable with your product or service. Provide an environment that they will feel safe in. Make them feel good about spending their money. Don't scare the customer. Be nice to the customers and wear smart clothe so the customers feel welcome, Businessmen wear suits. Policemen carry guns. You are reading this article because we look the part. We effectively display our ability to attract new customers. So from this Rubicon's new product (passion fruit and peach sparkling twist) need to attract its new customers from doing all the things that included in the first place.

To understanding customers needs - it is vital for all businesses, small and large, service or manufacturing, to know their customers' needs ad fully as possible. A well-manages business finds out what customers want and attempts to supply goods and services that meet these needs. It is also important for the business to be able to anticipate trends and developments, which could influence customers' buying habits in the future. For our new product we have used focus groups analysis as well as asked our target audience to taste the new products that we are developing. This provided considerable feedback and helped us to ensure that our products would meet with customers' approval

Aware of new products - for Rubicon's new product the business needs to reach potential customers if it is to generate sales. An important marketing objective, therefore, for any new firm is to raise consumers' awareness of the business and its products. This may be done through advertising, by giving away free samples and by attempting to get televisions or newspaper coverage of the new business. Well-established companies may equally seek to raise the profile of their business and their existing products and brands. Some businesses, for example, Rubicon can use its strength of the existing brand names to develop and market our new products.

To increase customer base - to increase the customer base, Rubicon Company needs to keep its current customers (customer retention) and to gain new ones (customer acquisition.) Ideally, Customer retention is achieved through customer loyalty based on customer satisfaction. Customer retention may be achieved without customer loyalty when access to a product is restricted, supply of product is restricted, value chain interfaces are controlled, and product interfaces are controlled. Customer retentions reap maximal benefits when based on true customer satisfaction and loyalty. Otherwise, customer retention may be falsely interpreted as loyalty although customers will switch vendor immediately once control factors change. The potential to acquire new customers depends on the size of the market, the company's and competitors' brand images, closeness of fit between current and new target markets and product, marketing and sales strategies in place, and implementation skills of the marketing and sales strategies. So for Rubicon's new product we have to develop a brand image and increase the size of the market.

Improve market shares - Increasing market share is one of the most common objectives used in business. Market share is the percentage or proportion of the total sales in a market achieved by one business. Unless the overall market is growing significantly, a business can only increase its market shares that the expense of its competitors. Setting an improvement in market share as a marketing objective therefore, that a business aims to out perform its competitors, this is a very aggressive marketing objective and is likely to provoke a response form rival businesses. Competitors might decide to reduce their prices or to launch major advertising campaigns to hold on to share of the market. Improving market share is a difficult marketing objective to achieve. It is likely to require significant spending on marketing activities such as advertising, special offers and price cuts. The main advantage of using market share is that it abstracts from industry wide macro environmental variables such as the state of the economy, or changes in tax policy.

FUNCIONAL AREAS OF A BUSINESS

WHAT ARE 'FUNCTIONAL AREAS`?

Most businesses consist of a number of different departments, each of which has a specific job or task to do - these are called 'functions'.

ROLE THEY PLAY WITHIN THE BUSINESS AND HOW THEY RELATED TO EACH OTHER

MARKETING

The marketing department try to find out what customers want from the business in terms of the goods and services they provide. They use this information to develop strategies to ensure that the business can meet the needs of customers but at the same time make a profit or at least cover their costs if they are a public sector organisation. So I need to understand that the small to large sized business, carry out complex business activities.

The business that I have chosen was involves with whole range of activities, including new products, packaging and promoting the products, and setting the price. The purpose of marketing is to match the abilities and strength of the firm to the needs of the market. The business deals with marketing to support their role in identifying and anticipating customer needs market involves and there are four different roles of marketing in the business there are:

Market analysis- this dials in supporting the examinations of the market conditions and to help identify new opportunities and outcomes of the market.

Market research- supports to gather and analyse information to make better marketing decisions from primary and secondary resources. Market research discovers the demands for the customers are prepared to pay for the market.

Marketing strategy- supporting to develop a plan detailing how and where to compete a product.

Marketing mix- which covers the decisions all business have to make regarding selling prices which the consumers will pay, how the product and where the product is sold and promoted, the image of the product and the precise nature of the product itself.

Dealing with customer service

A business need to deal with customer service by Providing a good customer services to the customers who are external and internal and giving help, information to them on any matters calming in product or money, Being aware of internal customers who receive service within in the company or organisations and Being aware of external customers who shops daily in a day or service provided outside the organisation

Links with other departments

Marketing has a links with other departments within the business.

Customer service:-Marketing some times deals with customer's complaints

Production:-The marketing department discovers the needs of the customers and advises the production function accordingly.

Administration: - Marketing has more links with the administration, if the business had effect of its advertisements or if customer's complaints than administration department have to put into its records

Finance: - Finance department has to make sure that advertisement carried out within agreed costs.

PRODUCTION

The job of this area depends on whether the business produces a good or a service. If it is good, then someone has to make it. To do that you need equipment, materials and good planning to make sure everything gets done properly. You also need to make sure that what is produced meets the quality standards that customers expect. If the business produces a service then, again, it has to be planned, monitored, organised and delivered. The production/operations department carries out these tasks.

Job production

This production is for to make a single product.

Every item made will be different, to meet the customer's individual and specific requirements, for example wedding or birthday cake.

It needs an individual recipe and method.

It will probably require specialised skills from experienced workers.

It takes more time and is more labour-intensive than other production methods.

It makes for a high quality product, but normally at a high cost.

Batch production

This is for making a specific quantity of a product on a large or small scale.

Batches can be repeated as many times as required.

The machinery and labour used need to be flexible, so they can quickly change from making one batch to making another batch of a similar product.
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The time between batches, when machines have to be cleaned or changed around, is called down time. This is unproductive and needs to be kept as short as possible so the manufacturer doesn't lose money.

Mass/Flow production

Mass production is the name given to the method of producing goods in large quantities at low cost per unit. But mass production, although allowing lower prices, does not have to mean low-quality production. Instead, mass-produced goods are standardized by means of precision-manufactured, interchangeable parts. The mass production process itself is characterized by mechanization to achieve high volume, elaborate ...

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