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Customer satisfaction. I have been asked in this assignment to write a report about Asda and also about the different laws, which help the consumers and how to make customers happy.
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Keeping Customers Happy
I have been asked in this assignment to write a report about Asda and also about the different laws, which help the consumers and how to make customers happy.
In my full report these are the criteria's, which will be included:
The different types of customers at Asda
How good customer service can affect a business performance
What services to Asda provide to the customers
The protection of customers receive by law and sources of information
Section 1:
A01
In this section I will be explaining the following:
We can identify customers of a range of different categories we can do it on race, age colour, culture, special needs, kids, careers, etc.
The different variety of customers at Asda
There are a wide variety of customers, who needs or wants a particular product or service. Asda has different types of customers, including:
* External customers: Individuals (such as your self) or visitors
* Other business organizations such as Tesco, Sainsbury etc
* Different ethnic groups like:
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