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Effective business documents

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´╗┐Jo?el Padayachee-10G1 Business BTEC M2 Different documents have different features. This means that some are more appropriate for some purposes than others. Whichever type is prepared, it is essential to have a proper layout, presentation and how the message is being conveyed. If not written in a proper or professional manner the document might be misinterpreted and misread, thus creating communication barriers. The layout of all my business letters (confirmation letter and invoice letter) are in a formal format. I choose to do this because it?s an external document, which means it?s sent out to other organizations. In addition, business letters are written formally, this shows professionalism and makes sure the message isn?t misread or misunderstood. ...read more.


Some formats differ from other but I choose to use a simple one, which would be easy to understand. The font used was ?Calibri? it?s simple and easy to understand, but for the title ?MEMO? I used a different font and font size because written in bold uppercase letters it informs the reader that the document is an internal communication. The memo was suitable for this type of business situation because memos are internal documents sent between members of staff. Although many organizations use emails instead, they may sometimes be used for complex matters. They are also useful when the sender wants to make sure there is a printed record for future reference. ...read more.


An invoice is a suitable for this type of situation because an invoice is used only for business purpose. An invoice usually includes terms for payment, such as the fact that a late fee will be included after X days, or a discount applied if payment is received within Y days, etc. However, the word "bill" as either a verb or noun in a business setting as well, but it is less precise than an invoice. For example, if I am eating a casual dinner out, I get a "bill" (or check, or tab) from the server, never an invoice. However, if I am having a catered event for 200, with a contract required to set it up, then I would have an invoice. ...read more.

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