• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Find out how 2 companies; Brean Leisure Park and Wilsher and Quick motivate their employees.

Extracts from this document...


Productivity Aim The aim of this coursework is to find out how 2 companies; Brean Leisure Park and Wilsher and Quick motivate their employees. To do this, I will ask the administration manager of Brean Leisure Park, Alex Ferguson, several questions relating to productivity. I will then ask the same questions to Michael Watts, Major Projects Manager of the UK's HQ of Cooper B Line. Method The first company I needed to find out about was Brean Leisure Park. I met the Administration Manager, Alex Ferguson, the questions I had about Productivity. These questions related to certain ways of making an employee productive, for example Recruitment. After I had the results from this, I went to Cooper B Line and asked Michael Watts; the Major Projects Manager, the same questions. Productivity Productivity is the level of output per employee. If an employee has a higher level of output, than another, he is more productive. Making employees more productive is usually a combination of things. Fringe benefits and a higher wage, for example, will motivate the worker, but only for a short time. The employee will get accustomed to it and then want more fringe benefits or an even higher wage. Involving staff in company decisions is an example of longer lasting productivity. If the employee thinks his/her efforts are noticed (and possibly praised), he will be less inclined to leave the company. Making Staff More Productive Recruitment Process The first step to getting a productive worker is to make sure they are right for the job. 1. First, a job description is created. This outlines what the job involves. It includes a person specification, which details what skills and experience the employee will need. It also includes the payment details. This could be advertised in local papers and specific job newspapers/magazines, and possibly job agencies. 2. The people who apply for the job are sent applications. ...read more.


Payment Managers and Supervisors get paid more for their jobs - but the rest of the staff are paid the same. Perks of the job include reduced Golf Club membership costs, and staff lunches. Alex Ferguson believes that paying workers more does not make them more productive-but offering a higher pay will attract better skilled workers (for Managing or Supervisor jobs). Paying Managers and Supervisors more is necessary because they are more skilled jobs. If they require skill and the pay is low, not many people will apply for the job. If a skilled worker was getting a low pay rate, they would also be tempted to leave the company and find a higher-paying job. The pay of employees depends on their skills and experience. The company offers fringe benefits such as company cars, mobile phones, and to some employees: laptops. There is currently a profit-share scheme operating in the company, where employees get a share of the profit. However, this is not in operation as the company is only barely breaking even. Paying high wages will help attract workers and will motivate them in the short term. Offering fringe benefits can improve the workers motivation, giving them less incentive to leave the company. The profit sharing scheme is also a way of boosting employee's motivation by giving them extra money as a way of congratulating them for their hard work. Paying more money for jobs is necessary to attract higher skilled workers. If a highly skilled job was paid low, the potential staff would look elsewhere for a job. Motivation It is important for the business to motivate its staff. Motivation is derived from good relation to the employee's peers, such as their managers or supervisors. To boost staff motivation, the company gives out annual bonuses and a Christmas bonus. The opportunity is available for workers to interact and get to know their colleagues in their department. ...read more.


This also interrupts the schedule. Emptying the suggestion box and using some of the suggestions would also boost motivation in the company. Evaluation My findings were for the most part how I expected. I expected there to be some differences in the companies with how they recruit, who they recruit etc. However, both companies work similarly, which is what I expected. Based on my results I believe that all companies work similarly. The differences are likely to be within the way the company operates, how they divide labour etc. which is dependant on the boss and the field the company works in. For example, the employees in Brean Leisure Park (except Managers and Supervisors) are skilled enough to divide labour, whereas a company like Cooper B Line that has a lot of specialised staff cannot to this (except in the factory, where Division Of Labour is possible). I think that if I did this with other kinds of business I would have found that the technology used and recruitment etc. would have been quite different. If I had done a company like McDonalds, for example, I may have found that division of labour was very common among the staff, and that very few people are specialised in what they do, unlike Cooper B line. While working on this coursework, I encountered no major problems. I was able to justify each answer with a reason, meaning I managed to understand how the companies worked well. If I was to re-o this coursework, I would possibly chose an additional company. This could help improve the accuracy of what I concluded and make it easier to justify my conclusion. If I look at both my results, I think my conclusion is valid. However, it may be possible that if I looked at a greater range of companies, I would have found that the results will differ more than my conclusion suggests. This is why I would do this if I was going to re-do my coursework. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Motivation of subordinates is an important aspect of a managers job. 1. ...

    Hygiene factors are factors which 'surround the job' rather than the job itself. For example a worker will only turn up to work if a business has provided a reasonable level of pay and safe working conditions but these factors will not make him work harder at his job once he is there.

  2. This is a report on Marks and Spencer a well known retail company in ...

    Open communication is better than restricted because this way all the employees will be up to date on what's going on with the company and wouldn't feel left out just because they're in a different department, age or gender. People would be able to communicate openly by giving the employees memos, writing things on the notice board etc...

  1. Does performance related pay motivate or de-motivate employees?

    The research shows that participants in the surveys were unsure whether it was ex post in rewarding a good performance (objective) or ex ante in providing an incentive to work beyond job requirements or showing more initiative (subjective). In the UKs private sector, profit related pay as being one method

  2. Business at Work - ASDA

    They are constantly striving to sell the same products for lesser prices each year. This is clearly evident and visible through their heavy television advertisement campaigns on 'roll-down prices' and price cuts. Furthermore, in order to ensure its continued success and further expansion and diversification in new business ventures, Asda

  1. As a short-term business Consultant, I have been hired by Alton Towers PLC to ...

    As time moved on into the 21st Century Alton Towers are now market leaders and want to continue making Alton Towers a magical place. In March of 2000 a ride is opened which pays tribute to the parks heritage called Hex: the legend of the towers.

  2. If the company does not have an effective process of hiring staff then they ...

    They can then use their expertise with presentations software such as PowerPoint to create existing presentations. Settings up IT systems - IT workers are also expected to trouble shoot and set up IT systems within the organisation. * Administrators- administrators play an important role in modern organisations by creating a

  1. unit 2 business coursework - M&S a company overview

    1973 - November - We sold wine for the first time. 1974 - Indian and Chinese food was introduced; dishes included Chicken Korma and Lamb Rogan Josh. 1975 - Our first stores in Continental Europe opened in Boulevard Haussman, Paris and Brussels, Belgium.

  2. Barclays - How an existing business runs from day to day.

    Essentially marketing is communications. The marketing department communicates with a number of groups internal and external to the business. The relationship between the Marketing department and other departments has a great deal to do with the success or failure of the whole organisation. No one department is more important than another, all are equal

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work