Findings Analysis [Part 1]

The next question asks the people how many people live in their household, majority of the people answered ‘4’ to the question. Out of 150 people 30% said ‘4’. Source 4 of my secondary data illustrates that 13.2% of the people out of 25,220 people have 4 persons living in their household and the majority of the people answered ‘2 persons’ out of the same audience 34.9% to be exact, however we know that my secondary information is about 2 years old which only shows me old data that is not accurate but as we know now the majority of the people have 4 persons in their household, because as times go on people make more decisions. This means that there are more people living in a single household now as opposed to 2 years ago, therefore white goods will be necessary for them in their daily life unlike single people living alone don’t need as much white goods because they won’t use it a lot. So if S and S plc were to get targets then going for the more colonized houses because they will be a god idea and these will be their ideal customers.

Question six asks the people what circumstances will aid them to consider buying slim white goods to replace them with the old. The choices included from ‘new models introduced’, ‘moving house’, ‘changing their kitchens’ and/or ‘when their old goods break down’. The majority of the people answered as when they move houses, 62.6% out of 150 people agreed to that. This gives S and S plc the opportunity to sell their products, if they know how many people are moving houses on average they can work out the amount of the kitchen electrical appliances that they need to produce, this will maintain the sale of the slim-line white goods as the results in source 5 show the statistics that, there are increasingly more people that either move or as a result separation move to another home alone. If S and S plc want to boost their sales they have to advertise it to the people that are moving houses [as white goods are very important in a household, it is almost a necessity]. Source 3 also shows that the majority of the people in 1 household are 2 persons. And as more people move into the same house there is an even greater need of white goods, and as some houses are quite cramped slim-line white goods is the best option so that sort of people should be target to the S and S plc.

Question seven enquires the people how long ago was the last time that they purchased/changed their white good. The majority of the people answered this question as last 5 years which sums up to be 48% out of the total of 150 people. This shows that the majority of people will not spend frequently on white goods as they are only replaced when they are damaged or too much out of date, this is simply because that the people are already used to the way that that particular white good works. Also another reason for people not to change their white goods purchased in last 5 years is that the white goods technology hasn’t changed much in the last 5 years so no reason to change their white goods, but as source 8 of my raw information shows that there is an increasing demand of new technology therefore sale for the slim-line white goods will produce profit to S and S plc as the “savvy consumers” is the prime driver of the market. The pie chart in the same source reveals that the second highest percentage of consumers spending on electricals belongs to the household appliances this is a 23% of the expenditure.

Question eight asks the people where they purchase their kitchen appliances; the applicants were given four choices out of which 3 were specialist retailers and one non-specialist. However you would expect a specialist such as Curry or Dixon’s to rule this sort of market, but the majority of the people’s answer was ‘other specialist retailer’ as these two retailers I mentioned are not experts and do not sell all brands that the people might be looking for. Some people have had good experiences with some brands that they wish to keep with.

I predicted the majority of the shares should be owned by Dixon’s; this is also what my sources show namely source 11; it shows that the majority of the shares in the market belonged to these retailers in 2004. Source 9 of my raw information states that non-specialist such as ASDA and Tesco have a more constant product offering which is a step beyond WIGIG [when its gone its gone offer] that specialist retailers use as their sale strategies. These non-specialists sell varieties of brands and at a low cost too, thus increasing their sales. Source 9 also shows the statistics in the electrical retail market that this has caused. It has attracted customers from other markets such as PC and Audio-Visual markets because people would rather buy the same thing cheaper. This means that S and S plc should also increase and expand the variety of electrical goods the sell and do not necessarily have to be a specialist retailer for white/slim-line goods. This will increase their sales and give them a higher reputation in the electrical retail market.  

The ninth question in the questionnaire enquires if changes in the circumstances were to occur; [including those mentioned in question six], would they consider buying i.e. replacing them with slim-line versions of the goods. The majority of the people out of 150 answered “Yes”, this concluded to 86% the rest 14% answered “No”. People don’t find the urge to replace their existing electrical appliances as quick as any other item in the household, this is because these can be shared and it is only going to be a waste if you used it once and then dispose of it especially when it costs a lot. So as seen in question 6, most people will only replace their kitchen electrical goods when they move house. The idea of slim line appliances in kitchen is new so many people will not be too comfortable with using these, therefore sales for these will not increase soon after the promotion. According to the results I for this question it looks like quite a high percentage of people want to try it out and have a vision of what they will be when they buy them, because they know this will save space in their house no matter what the amount of people in the household.

    There are a number of reasons why people would want to purchase slim-line kitchen electrical goods. One that I think is different than any other is efficiency of the goods. If it saves the customers money, they will defiantly choose this item to last for a long time. Source 7 states ‘The largest amounts of customer spending go on housing/electricity/gas & other fuels’, so slim-line kitchen electrical goods were to decrease the money spent they would be able to buy more goods as they get more ‘disposable income’ SAY SOME STUFF ABOUT THE NEWSPAPER ARTICLE !!. What S and S plc needs to do is to advertise their product so that it illustrates that it is efficient and takes less space they need to take this measurement in the plotting of the sale strategy, this could be S and S plc’s unique selling point, something that distinguishes S and S plc from other retailers. In source 7 [i.e. fig.11] you can see the statistics as to how much people spend on the mentioned factors.

 

 

   

From the graph above you can see that even though the expenditures are increasing slowly if not very swiftly. This you can see in the tale where in the %change column you can see that even though expenditures were increasing as a percentage in midyear intervals for many years, it is slowly levelling out/decreasing.

Question 10 asks the people if they were given a choice to own a slim-line kitchen electrical good would the replace it with their existing ones. 59.3% of the people answered yes. As I said, for replacement of kitchen electrical goods slim-line kitchen electrical appliances are best suited as they as well as being efficient this will also be more modern and will take less space, so this offers the customers an opportunity to work more efficiently and in a better/ bigger space. HELP!!! 

Question eleven is entitled to find out what the motivation is that leads the sales of kitchen electrical appliances in the market. The question was ‘ What motivates you to buy a new kitchen electrical appliance?’ We provided them with four possible answers these included the price, its capacity, brand name or energy efficient. A high percentage of people were motivated by looking at the appliance’s capacity, which is vital because if it has to be shared it must be sufficiently big. This added up to 21.3% of the people out of 150 that help fill the questionnaire. The higher percentage [48%] of the people said they were motivated by the price, so if it was cheap and had a big capacity more customers would purchase the product. Not much of the credit went to the brand name, although I would have guessed this would be a bigger motivation to the people because when many people have had experience with one brand they stick to it and pass on their reviews, then again it isn’t very often that people buy kitchen electrical appliances and it’s models changes from year to year. This means that when S and S plc rules the JnK plc companies in Asia, they won’t have much difficulty with introducing new products into the market and sell as much as possible. However more credibility goes to energy efficiency, so some people are interested in saving money per annual rather than once, at the purchase time, this answer was chosen by 12% of the total.

    This question too links to source 7 as it shows that more people are decreasing the amount of money spent on electricity, gas, & water etc. It shows that less people are ready to pay a lot of money for these appliances.

The last question finishes off the questionnaire with asking the people if slim-line kitchen electrical appliances were in the market would the people buy them. The majority of the people chose to buy their goods only if their circumstances were to change. This means that even though slim-line kitchen electrical goods are a big success they will only be purchased when they need to replace them because people don’t want to change their kitchen appliances too frequently, only when they move or if the old one is broken. 42.3% of people chose this for an answer. This means that people are not desperate to own one but they reckon it is a good idea to own one    Well this questionnaire gave S and S plc a good guidance on what the market is like and if slim-line kitchen electrical appliances would sell in that market and to choose their target and unique selling point.