Functional Areas.

The worker’s are a businesses best asset so it is best to treat them well, because with out them there would be no business.

International motor HR

International motors don’t have a HR department, each of the other functional areas has there own HR within them and each has their own individual workers. IM don’t have a Human Resources Director, because there is no really a function area, but they do have a company security. If one of the functional areas gets into any serious problems, which cannot be settled out of court, then The company security will step in all take care of all the procedures.

Finance

HR is the most important functional area to the workers but to the boss its finance. This area controls all money in the business, and they are responsible for all money that goes in and out the business.

        Every so often the gives the other departments some money and they must stick to that. If they break their budget they must explain why. All money, which is spent, must first go through finance and only a senior worker can give consent for it. They are also responsible for paying every one in the company.

         They must give as report every week of how their cash flow is going, they must be precise to the last digit or they will be in big trouble. They must also prepare cash flow forecasts and break even charts, these must be shown at each company meeting. If all of these things aren’t done correctly then the company could go bankrupt or the financial manager may get done for fraud. This section is very important and is vital for the businesses success.

Here are some of the job roles in finance:

• Financial director: Giving advice to senior managers on the overall finance of the business and over seeing the company’s budget. In charge of all finance in the business.
• Financial manager: Managing the financial function and staff.
• Chief accountant: Overseeing the preparation of the final accounts of the organisation.
• Management accountant: Producing continuos financial information for management
• Credit controller: Advising on credit polices. Ensuring that money owing to the company is kept within agreed levels.
• Payroll administrator: Responsible for overseeing the company payroll and salary/wages section.
• Wage Clerks: Assist the payroll administrator in the production of salaries and wage details.
• Ledger clerks: Assist the chief accountant in the recording of all financial transactions.
• Chief cashier: Responsible for the receipt, safekeeping, banking and accounting all of the cash received.
• Credit control clerk: Assist the credit controller in checking the credit status of new customers and existing accounts. Reminding customers of overdue payments.

International Motors Finance

International motors have a large financial department, the group works as separate businesses when doing their finances. At the end of the year all of the group consolidate their finances into one account this makes it easy for them to work out their finances and give there annual percentage to charity.

Administration

The purpose of this function is to make sure that the company is running effectively by doing thing like keeping all the records of what’s going on and sending out letters to people inside and outside of the business.

Without this function the business wouldn’t run properly and nothing would get done. Back in the day business had ‘Centralised Administration’. This is when Administration is a separate function on its own and supports all the other functional areas. Now most large business use ‘Decentralised Administration’. This is when each of the functional areas has its own administrative staff within them. This is a lot better because the staff have more flexibility and better job opportunities. They can now move between areas and gain more experience. This function is also where all the security in the business work, they make shore there aren’t any break-ins at night and ensure the workers safety in the day. There are a lot of jobs in admin and they are put into main areas.

1. Clerical work, which includes mail handling, record keeping, document production, organising meetings, dealing with enquires etc.
2. Cleaning and Maintenance
3. Security

There are many different job roles in administration and they each do many different things:

• Company Secretary: A senior executive responsible for all the legal affairs of the company, dealing with shareholders, insurance and pension matters and organising directors’ meetings.
• Administration Manager: Making the administration operation operations of the business.
• IT Manager: Making all the IT requirements of the company, including equipment maintenance and advising on future needs.
• Office Manager/ Senior Administration: Responsible for overseeing the administration operations in a particular office or department.
• Chief Security Officer: Responsible for the security staff and for advising on security requirements.
• Reprographics Supervisor: Responsible for a centralised reprographics section
• PA/ Secretarial staff: Responsible for providing secretarial and administrative support, usually to a senior manager.
• Administration Assistant: Assists with administrative tasks in a particular area.
• Word Processing Operator/Data input clerk: Responsible for document production/ input of data into a computer into a computer system.
• Cleaning Staff: Cleaning of general office area’s facilities and equipment.
• Maintenance Staff: Responsible for routine maintenance work, which may include painting and decorating.
• Security: Responsible for monitoring and maintaining security to the required to the required standard.

International Motors Administration

International Motors do many different administrative roles and they do many things. One of there most important things they do is to keep all the records of the cars ordered by the dealers. The y must also keep a record of all the letters that go in and out of the business and make shore they go to the right person. The must also keep a record of all the different financial forms e.g. GNR, Invoices, Purchase orders and Credit notes.

Marketing

Marketing is concerned with looking at the business through the customer’s eyes. It is concerned with identifying what the customers need and providing it. In most successful businesses marketing is not a separate function, it works with all the functions. They all try to fulfil the customer’s needs. M+S try to find out what the customer’s want and what they can do to help them. There main aim is to keep the company happy.

Marketing’s main activates are:

• Market Research:  they find out what customers need customer opinions on proposed and existing products or services.
• Promotion:  they inform the customers that their particular organisation can fulfil these needs
• Sales: they provide the goods or services the customer now thinks he or she needs.

There are many different job roles within marketing and sales and they each do many different things:

• Marketing Director: Responsible for the overall marketing function and its aims and objective.
• Sales Director: Responsible for the sales functions.
• Sales Manager: Responsible for sales staff and the achievement of sales targets.
• Export Manager: Responsible for the overseas agents and the achievement of sales targets overseas.
• Advertising Manager:  In charge of advertising and liasing with agency staff over publicity campaigns.
• Sales Coordinator: The link person for travelling swales representatives who require urgent information.
• Sales Representatives: Sales people who visit customers in the UK and overseas.
• Market Researchers: Find out customers opinions on current and proposed goods and services.
• Order Clerks: Accept and process sales orders.
• Shopping Clerks: Arrange for the transport and delivery of orders overseas and the completion of export documentation.
• Telephone Sales Staff: accept and process telephone orders.

International Motors Marketing

 In International Motors this section deals with all the things that promote the company and they also try to find out what the customer’s opinions on things by doing things like market research. IM don’t have any TV advertising, but the different car companies do. Either the car companies or the dealers do most of the promotions evolved with International Motors. The dealers will have things like promotional deals when a new car first comes on the market. They will things like the first servicing of the car for free, or will just do special deals for people who have brought a car from the dealership before or at special events of the year. They will also create brochures for the customers to read which will have all the different functions of the car and all the added features.

        Every four years the international motor show is held. This is where different car makers come and show there best cars and also come to have a grand opening for the new car or new range of cars. Last year Daihatsu released their new car and lm play a big role in the advertising of the car and the stand that Daihatsu had created for the show. IM had organised a stand where children could come and paint on cars and draw pictures, which would give the workers a chance to tell the parents about the Daihatsu stand and the new car.