Functional areas of a business

Finance and Accounts

This functional area deals with the money aspect of a certain business.

• This section also deals with the business accounts.
• This section also takes out loans and pays the debts for the Company.
•  Finance and Accounts is needed in every business in order to make the business up to standard.
•  This section also looks at small savings and administration taxes and payment is also controlled by this business.
•  This section also book keeps and looks on the financial agreement.

Human Resources Management

• This section takes care of the business and also the most important part of it and takes care of the employees.
• The employees contribute to the business aims and objectives.
• Recruitment of new employees and training of the employees is also made by this section.
• This section also takes care of the employees whilst on site, and also in charge of the working standards and the health and safety.
• Induction day of every new employee is also handled by this section.

Sales

• Sales have an important job of achieving targets of increasing sales.
• This also applies to promotions of the staff and taking orders of the products from the customer.
• To look at the product inquires offers, and estimation of the profits.
•  This section also looks at the adduction and abduction of sales.

Tesco

• Customer Service meets the needs & explanation of customers

• In Tesco, customer service is responsible for returning products, deals with the customer’s queries and any kind of customer help.
• Customer services also helps people with a huge problem which makes them stand from other people.
• One example would be if the customer has a type of disability. If the customer has problem from their physical appearance or sensually, customer service should be happy to help, this is why Tesco employs people that has many skills such as speaking sign language or even has a second language altogether.

• Finance and accounts

• Tesco has a huge finance and accounts area.
• It looks at the administration accounts and deals with the loans Tesco give to their customers.
•  It also keeps in touch of the insurances Tesco gives out to customers.
•  Tesco has already been in league with the bank of Scotland.
•  Tesco accounts make list of all the payment and tell the administration area to send letters to all the customers that owes them money.

• Human Resource Management (HRM)

• Tesco Human Resource Management takes care of the people employed in the business.
• The Human Resource Management takes care of the employment on each section.
• So if Tesco wanted to hire an accountant for the finance sector this sector will take care of it.
•  If Tesco wanted a ICT technical person for making the features or introducing new features for the website, the HRM will find a person specialised for that particular job.

• Sales

• The Tesco sales section participates in achieving competitive sales so more people will be liable to come to them.
• This includes the sales presented on Tesco website urging their members to save with them, with their special delivery sale.