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Give your opinion about the Japanese management style and its possible application outside Japan.

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Curse: Management Organization Professor: Katharina Lindner Student: Laura Mansilla Date: March 2004 Japanese Management Give your opinion about the Japanese management style and its possible application outside Japan. Japan was totally destroyed during the World War II but in less than 40 years Japan has risen from the ashes to world leadership in many areas of technology and business. This success is attributed to its unique managerial techniques. Some of the main characteristics that Japanese management have are: participative decision making, bottom-up management, lifetime employment, "amae-dependency relationships", lean production, total quality management, total cost management, and infrastructure support. Applying all these, have produced high levels of teamwork, an atmosphere of innovative ideas and a willingness to constantly improve. To take all these elements from the Japanese management and try to use them in the west as goals would probably be beneficial. However, to take them as a methodology without realizing the enormous cultural base on which they rest and which makes them successful in their setting is to risk to failure. The general culture in Japan prepares people to participate in its processes through ways they often are not even aware of. ...read more.


Move towards and Stay Close to the Customer Businesses are encouraged to learn about/discover customers preferences and cater for them. Thus virtues of listen carefully/regularly and responding with quality, added-value service and reliability are emphasized. Offer added value to the customer and working in co-operation with them are important to competitiveness. In a competitive supplier-customer relationship - the customer wants better quality for lower prices. The supplier wants the highest possible price at the lowest cost. So quality and support for customer relationships involves costs i.e. there is a tension in a competitive and collaborative supplier-buyer relationship. Collaboration involves trust, confidence and joint problem-solving. If a supplier becomes too confident in a relationship then complacency may set in. Both sides - it is argued - need a penetrating dialogue with detailed, evaluative feedback and mutual support to resolve problems a difficulties arising from the relationship. Autonomy, Entrepreneurship and empowerment Decentralizing is recommended: organizing the corporation into small business units which can operate independently and competitively. Corporate managers are urged to enable autonomy & entrepreneurship, innovation & risk taking as being a normal expectation of "empowered" behaviour rather than conformist and conservative habits. ...read more.


Simpler structural arrangements and systems are recommended including a small HQ staff. Simultaneous loose-tight properties Corporate managers are urged to generate a climate where there is dedication to central organizational mediated (via operational decentralization and autonomy) by tolerance and empowerment of employees who accept these values. As we can see, the Japanese management style and the culture-excellence style, even though they have some similar characteristics, they are very different and have many opposing views. For the Japanese management it is extremely important to see the organization as a whole and act as a whole and the culture excellence approach is constantly underlining segmentation, decentralization, autonomy, empowering employees, concentrating in the core and not in the whole. The characteristic that both approaches share is the search for high quality and to innovate as much as possible with new ideas and technologies, because this is the only way to have a competitive advantage and therefore be a successful company. Each managerial style has its advantages and disadvantages, both have been efficient, even though that they are different. The Japanese management style obviously has been successful in Japan but not that much in the western culture. Unlikely the culture excellence approach is more successful in the west but not in oriental cultures. ...read more.

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