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How does the production department help a typical manufacturing or serivce business to meets its objectives

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Introduction

Production is important within service industries as well. Although businesses such as bank, insurance companies and internet service providers do not supply physical goods that can be seen or held, they do have to organise their resources to meet customers demands as completely as possible. How the production department help the business to meets its objectives The production department at Marks and Spencer helps the business to buy materials and equipment at the right place to enable production to take place at the right place and at the right cost levels .The department decides on transport and storage arrangement helping Marks and Spencer to deliver its goods and service to customers on high quality. The production departments organise resources efficiently to offer efficiently to offer the final consumer the best value and quality. The production department sets targets for each section of the production process. The quantity and quality of products coming off a production line will be closely monitored If the standards are not meet Marks and Spencer aim the production department will make alterations to the inputs, filters or processes, to ensure outputs are of the expected quality and quantity. The human resources function Marks and Spencer's human resources management is now taking on the role previously carried out by personnel management. There is a very clear distinction between personnel management and human resources management. Personnel management considers the task involved in managing people -recruitment, selection and so forth-as separate elements .It does not take into account how these elements can be combine to achieve Marks and Spencer objectives. The personnel management approach makes decisions relating to recruitment, training and pay system independently, without considering the impact the individual decisions have on each aspects of management and the achievement of corporate objectives. ...read more.

Middle

in a positive light through public relations activities * Allowing M&S to improve the quality of its products by coordinating and analysing customers complaints * Providing a catalyst for growth by forging relationships with distributors retailers and customers in new markets. * Supplying consumers with the products they want and giving high levels of customers satisfaction, which permit M&S to charge higher price thereby increasing its profitability. Marketing is an influential factor assisting organisations to achieve objectives such as growth and market share. Successful marketing results in satisfied consumers and can lead to rising sales. By supplying consumes with the products they want and providing high levels of customer satisfaction. Marks and Spencer might be able to charge higher prices and increase its profitability. Furthermore, by projecting a positive corporate image -the general public impression by which the business is view and judged by the society-the marketing function helps a business to grow and prosper. It is unlikely that Marks and Spencer with and ineffective marketing function will satisfy consumers and enjoy commercial success. The activities of marketing include: * Marketing research, to find out what customers needs and customers opinions on proposed and existing products or service. E.g. .use questionnaires * Promotion, to inform the customers that their particular organisation can fulfil these needs. E.g. provide customers with promotion offers such as buy one get one free * Sales, to provide the goods or service the customers now thinks she or he needs. The contribution is vital in that it directly influence the number of sales that are made and therefore the profitability of M&S When I visited Marks and Spencer I have found out that the following job roles have to be ...read more.

Conclusion

Marks and Spencer has a product technologically superior to those of its rivals may be able to operate a price skimming strategy. This company intentionally sets a high price, only attracting those consumers willing to pay that price -this is 'skimming the cream' off the market. R&D also focuses on new manufacturing processes as well as new products .For example; R&D departments may look for new materials to replace costly or scarce resources currently used in production. For example, many modern products contain plastic rather than more costly metals. Many drinks such as Coca-Cola and milk, are now packed in plastic or card containers rather than traditional glass bottles .R�D departments seek lighter and tougher packing to reduce transport cost and the likelihood of damage to the product. Other duties conducted by the R&D function at Marks and Spencer could include; * Seeking to reduce or eliminate waste in production process to increase efficiency and profitability * Identifying and applying for government and EU financial support available to firms conducting research and development * Maintaining close links with universities and other organisations conducting scientific research * Producing high quality products-high quality ideas need protecting; Marks and Spencer does not want rival businesses stealing their ideas .The law offers protection in the form of patents. Patents give creators of a new product the sole right to produce it for a limited period of time normally up to 20 years. How the Research and development department help the business to meets its objectives The research and development helps Marks and Spencer to stay competitive by investigating of the potential for new products and for more efficient methods of producing them, It research on products that customers want. Helps Marks and Spencer aim to enter new markets. ...read more.

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