• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

How important are staff/management relations?

Extracts from this document...

Introduction

A good relationship between staff and management is one in which each party respects and trusts one another, communicates with and understands one another and understands clearly what is expected of each other. Each party must make a fair contribution towards satisfying the interests of the other party. Demands placed on each other must be reasonable. Compromise and co-operation both play important roles in safeguarding the interests of the business while also satisfying the conflicting interests of it's workforce. It is imperative to build and maintain healthy staff/management relations for the following reasons. Good relations help to prevent disputes and if conflict does arise it can be better resolved between staff and management who have already developed a good working relationship which helps to ensure as little disruption to normal operations as possible. ...read more.

Middle

When an employee first joins a company, they must be given a contract which clearly states what is expected of them in their role and what remuneration he/she will receive. The contract, terms and conditions must make it clear what the employee can expect from it's employment. The employee must also be made aware of all relevant company polices and procedures particularly regarding conduct, sickness, disciplinary procedures and grievances possibly via a company handbook, intranet website or induction. Without having been given the necessary information in the first place, it is unreasonable for any employer to expect compliance with rules. There must be a clear organizational structure in place so that staff members know who they report to and this helps to instill a respect for authoritative positions. ...read more.

Conclusion

Retaining a workforce will keep recruitment and training costs to a minimum. Monetary rewards are not always enough to motivate staff. It may be necessary in some situations to motivate staff using other incentives such as awards, promotional prospects, shares and staff discounts. It is necessary that management and staff have effective methods of communicating with each other such as email, newsletters or meetings. Staff must have means of expressing themselves and providing feedback upwards which can be done through surveys or even informal discussions. With effective communications, problems can be identified early and resolved quickly. Using the above mentioned practices a better working relationship can be established between management and staff ensuring the success of the company and the well being of its workforce. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

5 star(s)

*****
An excellent, well written essay that covers the main points in determining good relations. More emphasis should be given to the non financial methods of motivating employees and the influence of unions has been neglected.

Marked by teacher David Salter 05/04/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Functional Areas of Tesco

    These include buildings, land, people, equipment and materials. Operations are responsible for: * Obtaining the resources needed to be able to make the products and provide the services offered Tesco. * Organising the resources that were obtained so that they are used in the most efficient and appropriate way so that Tesco can achieve its aims and objectives.

  2. Job roles within Asda.

    James Davis is also responsible for all trade operations and James Davis has to make sure that all of the employees in the Duty department all work well together and all work to their full potential and of course he also has to make sure that all of his employees are happy in their working environment.

  1. There are three main types of management styles. These are autocratic, consultative and democratic.

    E-mail is vitally important for the productivity of the business and making sure jobs are done quickly and that everyone involves knows what's going on. They can be used to send important job briefs or small notes. The main advantage is that they are instant.

  2. Organisational structure Rolls Royce is a technology and global leader. They employ 35,200 people ...

    The product department's task is to * ?Halve the rate of customer incidents every 3 years. * ?Halve the production cost from all business processes every 3 years. * ?Ten times ensure the products are not defected before delivery. * Increase the productivity and enhance the quality.

  1. Classify the business according to its ownership - McDonalds

    * Limits on freedom- they can't do whatever they want. They have to follow owner's instructions to run their business. Franchisees have not much freedom. * Limits on the title of their business- they can't even change the colour of their title.

  2. For this assignment I am investigating how Marks and Spencer plc works, and I ...

    what customers have to say whether it is a good or bad thing and take that into account. Staff at Marks and Spencer has meetings to discuss any problems whether concerning about the customers or other matters so they can solve the problem maybe for the benefit of the customers who shop at Marks and Spencer.

  1. The classical perspective of management

    Also the cars were moved along from one employee to the next, this cut production time by half. The same principle was applied to total car assembly, increasing efficiency and reducing the amount of worker hours required to produce a certain type of car.

  2. "Managers should do everything they can to enhance job satisfaction of their employees? Do ...

    Thus, it would be a worthwhile investment for managers to take significant measures to increase job satisfaction. Job satisfaction results in increased commitment, which has positive associations with absenteeism, turnover, job performance, and organizational citizenship behavior. Commitment has favorable effects on decreasing turnover.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work