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How Successful Thorpe Park Is As a Business?

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Introduction

I am tying to see how successful Thorpe Park is as a business. Thorpe park is located in Staines road in Chantey KT16 8PN Telephone +44 (0) 8704 444 466 (Advanced Sales and Inline). There will be information on fun stuff; history of the park, directions The Park is open between 6th April and 28th October 2001. It is closed on the following days: September 10th 11th 17th 18th 24th 25th October 1st 2nd 3rd 4th 8th 9th 10th 11th 15th 16th 17th 18th 29th 30th 31st According to the date you go times may vary 10.00 - 17.00 9.30 - 18.00 9.30 - 19.30 Ticket Prices There are many websites to buy tickets , nearby accommodations, admission charges, opening times and much more the park offers 500 acres of family fun. The attractions include: * Detonator- defy gravity 7 plummet 100ft thru an explosive 5.5 G- force * Zodiac- enter this sphere of fear and spin into another galaxy * Vortex- arriving soon * Tidal Wave- Europe's highest water drop ride * Neptune's beach * Pirates 4D * X:/ No way out -the world first pitch-black, backwards ride * Loggers leap * Depth Charge water slide * Thunder River * Lots of shows and much more Adult �19.00; Child (1m - 12years) �15.00, under 1m free; family Ticket (2 Adult + 2 Child or 1 adult + 3 children) � 59.00; Annual Pass �70.00 Discounted rates are available for groups of 12 or more when booked in advance for specified dates. ...read more.

Middle

Only authorised vehicles are allowed in the Park when it is open, and they must keep to designated routes and speeds. There is a Medical Centre, which can be found in the Dome next to Neptune's Chamber. A qualified First Arider attends it. Other members of cast are also qualified to give first aid to the guests and cast members. THE MANAGEMENT OF HEALTH AND SAFETY AT WORK REGULATIONS 1999 Regulations to safeguard the Health & Safety of Young workers (Aged Under 18) have been a legal requirement since the 3rd March 1997. The law is based on 'risk assessment' and falls within the requirements of the recently updated Management of Health & Safety at Work Regulations 1999. The requirement to carry out young persons risk assessment has been updated with these Regulations which places duties on employers to: MARKETING FACT SHEET: Thorpe Park The Marketing Department are a small team who work across both Thorpe Park and Chessington World of Adventures. It is the overall responsibility of the Marketing dept. to ensure that the brand identities of the two Parks are maintained in all communication, both on and off the Parks. They do this through first identifying the brand identity, target market, and visual representation of the brand, i.e. the logo. For Thorpe Park the target market is family with children over 12. Each year the marketing department will put a marketing plan together, which covers the following areas: Product. ...read more.

Conclusion

Examples of these are families with young children, teenagers, student groups, people from other cultures, non-English speaking guests and guests with specific needs. In order that cast can be aware of the needs of all the guests, all cast are trained in politeness, awareness of special needs and strategies to use for different situations. Guest Care involves a wide spectrum of skills that are involved when dealing with guests. These skills reflect the essential skills required in everyday life. We take our appearance / image standards very seriously since through these the cast are able to reflect our high standards. We know that our cast members are maintaining these standards from the feedback we receive from on-going research. Every day, exit surveys are available for guests to complete. The survey itemises all the different areas of Thorpe Park. Through these the marketing department are able to maintain an informed overview of the daily performance of cast and the facilities, which are in place for the convenience of guests. GUEST SERVICES TEAM The Guest Services Team is ultimately responsible for dealing with guest comments that cannot be addressed by other cast members. These comments can vary tremendously in content and in the way in which they can be resolved. All departments keep the Guest Services Team up to date throughout the day of any information that might affect the guests' day out. For example, if a ride is not working, the Guest Services Team will be notified and given all the facts so that guests can be given correct information. ?? ?? ?? ?? 1 ...read more.

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