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How Tesco protects its customers!

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How Tesco protect their customers. All transactions made between customers of Tesco and Tesco themselves are contracts where both Tesco and customers have responsibilities. The buyer has the responsibility of paying for any goods, but Tesco's responsibilities are much more complex. Consumer protection has different ways of looking after the customer. It prevents Tesco from: * Charging outrageous prices * Dishonesty; selling things that are different to what it says on the label * Selling unsafe products, example; A television with no fuse * Not keeping customer's information confidential; passing on customer's information to third parties. There are consumes protection laws. The following acts are set for all businesses but I have applied them to how they work for Tesco. They are: 1. Sales of Goods Act 1979; because of this act any gods sold should be undamaged, in good working order and they should perform as described to a good quality. If the customers find that their products do not do these things then they are eligible to return the goods for an exchange or for their money back, providing that they do it within the Tesco 28 days policy. This act also requires Tesco to describe what their goods do and the goods have to do what Tesco say they do to a satisfactory quality. The goods must be able to do what they were made for. ...read more.


Now that more and more companies hold confidential information about customers it has become necessary for the government to create rules about how customer's data can be used and stored. This act required Tesco to register with the Data Protection Registrar because they hold personal data on their customers. The act also requires that all information held by Tesco is acquired legally, data must be used for its original purpose, data should not be given to third parties, data must be accurate and up to date, incorrect data must be corrected, Tesco have to make a good security system so that unauthorised people cannot gain access to the data. Below is the Tesco disclaimer for data protection. Data protection Tesco will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("personal data") unless you provide it to us voluntarily. Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. If you have already submitted personal data and would like it removed from our records, please contact us at the email address or phone number listed at the bottom of this section. ...read more.


So I feel that the Tesco internet is good. Tesco car insurance: I have looked through many forums about "how good is Tesco car insurance" and have found a lot of good comments on this service provided by Tesco. I think that after reading al these comments I feel that the insurance service they provide is of a very good standard and also at a very good price, as you can see from the text above. "Very happy with the service provided and cost". I don't feel that this is just one person who has had a lucky good experience because most of the forums I went to tell me that Tesco services are good, not only the car insurance but all of the services I looked at. 5. Sales and Supply of Goods Act 1994; this act is important because it ensures that Tesco supply quality goods that are fit for purpose. All the goods that Tesco provide have to be of a satisfactory quality. This means that Tesco's goods have to be safe, decent pricing, the description apply fully to the product in hand. 6. Health and Safety at Work act 1974; this act requires Tesco to keep all employees, customers and visitors safe. For more information on how Tesco use the Health and Safety At Work Act 1974 and their Health and Safety policy go to section 5 and see page 4 and onwards. ...read more.

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