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HR assignment I have been asked to produce an essay on internal and external accountability of an organisation. I will include an organisation of my choice and explain whom it is accountable to, including 3 of their external agencies

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For my HR assignment I have been asked to produce an essay on internal and external accountability of an organisation. I will include an organisation of my choice and explain whom it is accountable to, including 3 of their external agencies and I will provide evidence to support any claim that I make. Accountability is accepted that individuals at different levels of organisations are accountable to others; this is usually someone who is at the highest stage of power. One or more individuals eventually are responsible for its operations. This level of responsibility then leads to the organisations accountability to individuals and groups outside its borderline. "A hierarchy and defined lines of authority lead to clear accountability and responsibility" Business Studies. An example of this could be a store manager of a supermarket, he / she is accountable to the department managers, and the department managers are accountable to their employee's etc. Managers need to involve employees to set clear, challenging yet attainable goals and objectives, and give them the authority to complete those goals; they also need to support employees in all aspects of their job, while monitoring their progress, and giving them feed back. ...read more.


These external stakeholders include groups as unions, suppliers, competitors, customers, special interest groups and government agencies. Each of these groups either supplies money to the business or has some other interest in the company's financial and other activities. External groups with particular agenda's are often organised and are powerful and many organisations depend on them for support. Technological, political, economic, and social trends can have major effects on whether or not organisations are successful. In this essay, I will be discussing the issue of accountability within the range of one particular company, i.e. Wal-Mart. I will explain 3 external agencies, these being: * Customers * Competitors * Owners & Sponsors Wal-Mart is truly a global company. It is the third most admired" company in America and one of the best companies to work for in America, according to Fortune magazine. Wal-Mart's financial statements in the annual report had been prepared for the management, which has responsibility for their integrity and objectivity. Wal-Mart Stores, Inc. is the world's largest retailer offering a wide variety of general merchandise, with $218 billion in annual sales. ...read more.


Whichever one is decided, the organisation would then have to find out what the competition is, and then clearly define a marketing strategy in order to provide customer satisfaction. Wal-Mart stores offer pleasant and convenient shopping in 36 departments including family apparel, health & beauty aids, household needs, electronics, toys, fabrics & crafts, lawn & garden, jewellery and shoes. In addition, some Wal-Mart stores offer a Pharmacy Department, Tire & Lube Express, garden centre, snack bar or restaurant, Vision Centre and One-Hour Photo Processing for customer convenience. They offer services that most supermarkets wouldn't have; this is what makes them different from their rivals. "Where the company sets up shop, local businesses die. Across the USA commercial centres in towns have faded, as small shops could not compete" BBC News June 14th 1999 Wal-Mart stores operate on an "Every Day Low Price" philosophy and are able to maintain their low price structure through conscientious expense control. While other major competitors typically run 50 to 100 advertised circulars per year, Wal-Mart produces only 12-13 major annual circulars. ...read more.

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