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Human resources are how a business recruits, retains and manages key features and functions of their employees.

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Human resources are how a business recruits, retains and manages key features and functions of their employees. If businesses are to obtain their objectives, they must plan their human resources function so they have the right number of employees with the right kinds of qualifications and training to meet the needs of the business. Human resources use different approaches to all the different aspects of human resource planning and management. Human resource planning Businesses have to plan carefully to ensure that they have the right number of suitable employees for their needs. To do this they need a good understanding of the labour market in the areas where they operate. Human resource planning also involves looking at how labour is organised within the business. A range of factors when making decisions about staffing from the labour market includes; * Labour turnover * Sickness and accident rates * Age, Skills and Training * Succession In an ideal world businesses should plan ahead when it comes to human resources. A well-organised business will have forecasts and projections of its future staffing needs. These will then be matched to forecasts and projections about the local labour market, which means that the business can develop appropriate strategies for the recruitment, training and development of its staff. Recruitment and selection Recruitment and selection is a well-worn topic, which is treated fully in all major texts. ...read more.


* With new computer equipment they may have to be sent on an expensive training course to learn new ways of working. * They may not be as motivated as younger staff as they are happy with their jobs and realise that they may not be doing it much longer. They may also not want to go for promotions, as they do not want to be bothered with the stress of the modern workplace. There is a steady decline in Primary and manufacturing sectors and an increase in service sector employment. This may work in sainsburys favour as they have positions for all sorts of people in all different sectors. There are a lot of people wanting to do the jobs where you do not need as much experience such as till manning and shelf stacking but they also have room for people with experience such as the butchers and bakers. As there is such a lot of people wanting to take on the less experience needed jobs the employees in these positions have to try and make a good impression and try hard as they know that there is always someone around the corner waiting for their job. This may boost Sainsburys productivity and customer relations. There are increasing numbers of women being qualified in previously 'mans work'. More and more women are being trained as butchers and fishmongers. ...read more.


The workbooks, which are used for technical training, coach trainees on a specific part of their job. They help them understand what they have got to do and how they have got to do it. For example training for a checkout operator may be given on a dummy checkout and they on a real one serving customers but with supervision. Each store trains its own staff at their job; training centres are used for external training, which may be specific to a person's job such as health and safety or food hygiene. These parts of training may also involve passing an exam and gaining a qualification. The in store training organiser may not be qualified to teach this. External training may also occur when the trainee is learning a specialist subject. For example a fishmonger may be sent to a special training-centre especially for fishmongers. I believe that Sainsburys send their head fishmongers to a centre in London. Sainsburys also has a training room where training videos are shown to trainees. These may be in general subjects such as customer relations. This is very handy as videos can be shown to a trainee as many times as it takes and at very little cost. Also the audience can be selected and many trained at a time. Sainsburys also has a computer on which there are training programs, these give training and also provide a test, which they have to pass. A-VCE Business Studies Unit 4 Human Resources 03/05/07 1 Alex Miller ...read more.

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