• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Human Resources department in William Hill are important because they have a connection with the quality of employees and market success.

Extracts from this document...


Question2) Human Resources department in William Hill are important because they have a connection with the quality of employees and market success. William Hill will not be able to work effectively if workers are not committed to meeting corporate objectives so it is the HR management job to ensure this quality by recruiting, developing and retaining these staff. In order to do the above it is essential for HR department to look at various information internally and externally to plan for human resource. Internal and external information is important for William Hill as they need it to determine what they are doing, what they should have done, and what they are about to do. For this company to be the best and to strive to the highest levels they should make sure that they know all legislations that they need to follow in order to stay on the same side of the law. Internal in formation consist of what is happening in the business such as below: Labour Turnover This means the number of employees that leave over a period of time, are replaced and the average length of time workers stay and reason for staff wastage. This can either be advantage or become a disadvantage to William Hill. This is because it can either bring in new employees with new ideas and skills, or it can be expensive to recruit new staff. ...read more.


There are different types of training: Induction, Mentoring, Coaching, Apprenticeships, and Off and On the job training. Staff training is required if William Hill are to continue and to be successful to be the best in their market. The process of training is to help employees reach their maximum efficiency. William Hill will need to meet their annual targets therefore employees would need to develop their skills. At the beginning of your employment at William Hill or any other workplace you will have to have an induction. This is an introduction to the business for new employees. This can be used to familiarise the new recruits with the organisation. Based on a good induction the employee will feel at ease with the organisation and some of the employees. Your skills and qualifications may be based on your training. Your ability to gain as much knowledge as you can will be reflected in your skills to do certain jobs. Employees of William Hill will be trained to suit any area no mater what the task in question is. This will then help the company to strive to be the finest it can be. Succession and Promotion of Staff Succession is the process of staff that has left being trained and promoted although it has become common for William Hill to recruit experienced staff from outside the business it would be advantageous to start promoting those within the organisation. ...read more.


Some of WH Smith's customers would like to buy recyclable products to be kind to the environment. If WH Smith were to be concerned with the environment they could buy more recyclable stationery enabling this to be part of their policy concerning the environment. There may be some customers (like me) that don't really mind whether their goods are recyclable. To them they may think that just because they can be recycled they are not good quality, therefore they would not buy it. The HR department would need to analyse this area and make sure they know and understand the ramifications that may occur from their decisions. This could have an effect on staff as they may need to employ more people to assist with sales or not employ anyone at all. Legal All companies follow an equal opportunity policy as it is part of a legislation that all businesses should follow. For legal reasons William Hill may have to pay one employee more money than another, this would not be because one's a man and the other is a woman, but, because one is a minor (under 16) and the other is above 18. With this policy people under 18 yrs would be paid �3.60 and anyone older would get �4.20. Within this company they do not discriminate against people, this could be from sex discrimination to racial. This could effect the HR department as it could higher the cost of labour that they recruit, meaning that they would reduce the amount of staff. Nike Akinde ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. The purpose of the coursework is to produce an analytical report on how a ...

    * Opportunity for promotion and responsibility. Motivation at McDonalds McDonalds offers pay and working conditions which are both highly competitive and above average. McDonalds are committed to an open and honest management system, which enables all employees to be well informed and to understand issues affecting the business.

  2. Human Resources Assignment - Sainsburys.

    To do this programme the trainee will need a good degree in any subject, they should have the ability to relate to and get on with the widest range of people, coupled with the confidence to make the trainee's case to senior managers and deal with day-to-day issues that face a busy Human Resources team.

  1. Human Resource Planning.

    Self-esteem needs are based on an individuals desire for self-respect and the respect of others. Employees have a need to be recognised as individuals and to fell important. This is where giving status to individual and recognising their achievements are important.


    Advantages: * Specialist trainer * Specialist facilities * Away from distractions Disadvantages: * Lose production * Costly * Might not be relevant to the needs of individuals and the organisation Colleague Training and Development at Sainsbury's This below is a quote from Sainsbury's about their colleague training and development programme:

  1. This coursework is about the customer service at Argos. It covers the following:Responsibility of ...

    This also shows that despite the fact that they have a good customer service programme it is not effective to keep encouraging customers to buy from Argos. * What do you think of Argos customer service? This question deals with Argos customer service as a whole and it shows that most people think it is good but can be improved.

  2. Boots has a policy of retaining good staff; this is because the recruitment and ...

    * Leading the team Act as a catalyst driving for results and restlessly seeking to win. o Do people enjoy working with you, do you create a buzz? o How do you influence others even when the cause looks lost?

  1. As a short-term business Consultant, I have been hired by Alton Towers PLC to ...

    This is a Chain of Demand: Departmental Manager Team Leader Worker Vertical Downwards communication Vertical Upwards communication The way that peoples roles and positions are set up needs to be clear so that the employees can see where the level of authority is.

  2. Managing Human Resources in Marks & Spencer.

    and deciding which applicants appear to be most suitable for the post. Once this is done and then the H.R.M. department will contact the successful applicants and ask them to attend an interview. The interview process is very time-consuming but is, nevertheless, an essential factor in getting the 'right' person for the 'right' job.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work