Long-term plans are not as detailed or measured as short-term plans. The longer the time horizon of the plan, the less certain managers can be about outcomes. They are usually made at higher levels of management Long-term plans are also known as strategic plans.
Next has to plan carefully to ensure they have the right number of suitable employees for their needs. To do this Next need a good understanding of the labour market in the areas where they operate.
Next need to be able to consider the effects of the following labour market factors for human resources planning in a business:
- Competition for employees
- Availability of labour (internal and external; to the business).
HR palnning also involves looking at how labour is organised within the business.
You need to understand the need for businesses to take account of a arrange of factors when making decisions about their internal staffing. Such factors include:
- Labour turnover (stability index, Wastage rate)
- Sickness and accident rates
You need to know how to use statistics to analyse these factors when appropriate.
- Recruitment and Selection:
Next’s human resource planning team also needs to be able to identify and analyse the factors influencing and shaping the labour markets from which the organisation recruits staff to satisfy its manpower needs. Human resource specialists have to work in Next within these labour markets to acquire sufficient resources to meet the productive needs of the organisation.
At Next Head Office you’ll find an environment, where each employee’s personnel contribution is encouraged. They believe strongly that, although qualifications can give you a head start, its initiative and self determination is what makes all the difference. This is why they don’t always insist on degree qualifications.
If you can show that you have good experience and great potential in a relevant discipline, you’ll be considered. People do well at Next and seize the opportunities presented to them. This is why they look for motivated graduates with drive, commercial acumen and a passion for fashion.
Individuals who will thrive in an open and creative environment where teamwork is valued. It is a fast-paced environment and it can be demanding. But the people that work there at Next take real pride in their work, and it’s their commitment that has made them what they are today. In return, they offer generous rewards and bonuses.
For e.g. Staff Shop access and cut price clothing. Not to mention training and development.
Businesses such as Next recruit staff for a variety of reasons. The reasons for why and how they recruit staff are:
- The growth of the business
- Changing job roles withtin the business
- Filling vacancies created by resignation, retirement, dismissal
- Temperorary staff holidays
The recruitment process can be very costly, in terms of resources devoted to the recruitment process and costs associated with recruiting poorly performing staff, due to the lack of motivation. It is important therefore to accurately select the right candidates for the interview or you could lose the right one before even the first process. Next are often straight to he point and make it very clear about the requirements of the job and about the person they are looking for.
The way in which they do this is through:
- The preparation of personal specifications and job descriptions
- Carefully planning how, where and when to advertise
- Identifying the strengths and weaknesses of job applications curriculum vitae and letters of application
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Training and Development:
To join Next as a Trainee Buyer, you’ll need either a fashion/clothing/textile/design related degree or HND. They prefer relevant retail experience with strong evidence of fashion awareness.
For Trainee Merchandisers, you’ll need a business related or numerically biased degree/FIND or relevant retail experience as a Trainee Fabric Technologist or Trainee Garment Technologist, you’ll also need a relevant degree or an HND in textiles, fashion or clothing design. It is important to have these qualifications due to the demanding customers Next have.
Computers have become an integral part of modem day life and are becoming increasingly important as teaching and training tools. In the work place and many other educational institutes computers and networks have become commonplace. This allows companies such as Next and educational establishments to utilise many possible computer training and education techniques.
Today the use of computer based training and education covers a very broad spectrum of uses. Many companies now use computers in staff training and education. Computers are used as both a resource to present information and as a tool to develop practical expertise in staff. Computers can be used as a resource to present information because of presentation programs such as Microsoft PowerPoint. This presentation package can be used for basic training such as an employee induction; the presentation could give information about the company and what the employees will be doing.
Computers can also be used as tools because they can help develop employees practical skills e.g. an employee who would be working with the companies database would probably be trained on a “dummy database” this would allow the employee to build up practical skills. Among the many benefits of computer-based training the major benefit to an employer is the reduced cost. As they do not have to send people away on courses which mean they don’t have to pay for travel or accommodation.
So the investment in a suitable training scheme often pays for itself, as the computers are already available. The only drawback is that the computer based training courses can be impersonal and the employee may have to be a computer literate to do the course. One of the other advantages is that staff can train when they like at there own desks on the computer. The downside to this is that they are being taught by a computer, which cannot explain to the employee what they did wrong when they make a mistake, although some training packages may be able to do this to an extent.
The major benefit to the people being trained close to Next is the convenience as they do not have to travel away and can learn in there own time. They can also get immediate feedback on how well they are doing. The only real disadvantage to using computer-based training is the impersonal touch of being taught by a computer.
A need to manage the performance of its employee’s effectively if Next is to remain competitive. This means that they must use effective management control exercised at both individual and organisational level.
A range of processes and techniques need to be in place which allow individual employees to know how well they are doing and for managers to be able to monitor how well their subordinates are performing.
At Next they monitor their employees whilst they are working. For e.g. they monitor your call with a customer if you are working in the directory and they observe you when you are serving customers on the shop floor.
They do this because they wish to maintain the high standards people think they are at and their value in the market would increase.