• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Identify any imperfections in the way that Hermes Courier Ltd operated and to provide effective resolutions that would help to improve their service and reputation.

Extracts from this document...

Introduction

IM1004 Finance and Information Management Assignment 2 Name: Richard Richards Module: IM1004 - Finance and Information Management Student Number: 0372499 Word Count: 1,902 Table of Contents Introduction 3 Working with others Error! Bookmark not defined. Time Management 4 Application of numerical and financial skills Error! Bookmark not defined. Use of technology 5 Conclusion 6 Appendices 7 Bibliography 9 Introduction The assignment that we were set wanted us to identify any imperfections in the way that Hermes Courier Ltd operated and to provide effective resolutions that would help to improve their service and reputation. These resolutions in turn should result in a rise sales and profits over the long-term. This report is an analysis of the individual and group work that took place for the duration of this task. Working With Others For the assignment that was set it was necessary to work in groups. I felt that for an assignment that required a lot of time and effort that it would be best for me to work in a group that contains people that I know well. I was content to see that this module involved working in groups as I enjoying working and collaborating with others and also have had previous good experience of working in groups. My group comprised of five people. ...read more.

Middle

My group knew that I have problems when I set my own goals, so they decided to set the goals for me, which helped as I had the tasks completed on time. I think that with my group setting the goals instead of me helped because I know in my mind that if I didn't complete the goals that they set then I would be letting them down as well as myself and that is something that I would never want to do. Setting goals was also a way of feeling a sense achievement and pride, which was good because it helped boost my self-confidence and made me think that 'if I can do that, I can do anything'. Application of Numerical and Financial Skills I don't possess very good at numerical and financial skills. The only time that I have ever come across using numerical and financial skills in depth was at secondary school when I did Maths at GCSE level. I have never studied any level higher than that. When at sixth form I only needed basic numerical and financial skills but now I'm at university I have found that basic skills are no longer good enough. Only having basic numerical and financial skills proved to be a bit of a problem for me as this assessment had a big proportion of work that required good knowledge and use of numerical and financial skills. ...read more.

Conclusion

Listens, builds, averts friction, and calms the waters. Indecisive in crunch situations. Can be easily influenced. Implementer Disciplined, reliable, conservative and efficient. Turns ideas into practical actions. Somewhat inflexible. Slow to respond to new possibilities. Completer Painstaking, conscientious, anxious. Searches out errors and omissions. Delivers on time. Inclined to worry unduly. Reluctant to delegate. Can be a nit-picker. Specialist Single-minded, self sharing, dedicated. Provides knowledge and skills in rare supply. Contributes on a narrow front. Dwells on technicalities. Overlooks the 'big picture' Source: Belbin, R.M. (1993). Team roles at work, The Butterworth Division of Reed Elsevier (UK) Ltd/Belbin Associates Personal Log October '03 * Information gathered from lectures regarding analytical tools in order to be able to complete the first set task * Formed a group that I would have to work with on this assessment until the end of semester two. November '03 * First set task completed. All group work formatted together as required. * Hand in analytical tools section of Task 1 of the Assignment December '03 * Gain full knowledge of all the financial tools needed * Start the financial section of the task. January '04 * Obtain the financial skills required for the task. * Acquire the entire problem solving techniques from lectures. February '04 * Assign a problem solving method to each group member. * Hand in the second task of the assignment with all the problem solving methods Hermes could use. March '04 * Find out all of the project management skills. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Accounting & Finance section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Accounting & Finance essays

  1. In this assignment I am opening a tuck shop in the school grounds and ...

    A bank balance means the amount of money in a bank account. I had to have a bank loan to start up my business a bank loan is when you borrow money from a bank. It is important to have a cash flow forecast because I have to check how

  2. This report has been produced as evidence for Unit 9 - 'Financial Services' - ...

    Stockbrokers are people who buy and sell shares on another person behalf, they can be found through: 1. Banks 2. Building societies 3. The internet When investing in shares it is important to remember the element of risk. This is because the stock market at times can be extremely turbulent

  1. Complete Report on Askari Commercial Bank

    or any other bank to pay a certain sum of money to his order, for value received". Virtually there is no "stop payment" of a bank draft. It is issued or paid to all customers and clients. Issuance Procedure of DD The customer requests on the standard application form of

  2. FINANCE ASSIGNMENT

    The title of the statement, for example, in the United Kingdom (U.K.) it is called the "Group Profit and Loss Account". For example, a typical U.K. balance sheet begins with non current assets, called fixed assets. Current assets are listed next and current liabilities are subtracted to arrive at net current assets, which is added to fixed assets.

  1. Identifying and describing the main financial service needs for a student starting at university

    only need �10 to open an account and we'll pay you a special rate of interest * If you're over 18, you can open a Card cash account with just �50 We know it's not easy making ends meet when you're a student.

  2. Unit 5 Introduction to Accounting

    An ordinary share gives the right to its owner to share in the profits of the company (dividends) and to vote at general meetings of the company. Since the profits of companies can vary wildly from year to year, so can the dividends paid to ordinary shareholders.

  1. What does Finance involve.

    30 Max �4.00 each �120.00 www.avon.com I have compared this price with boots price and Purelyu's price and I found that they are far too expensive so I have decided to buy my creams from Avon. Dry herbs/nuts and natural dyes e.g.

  2. Portfolio analysis

    1.80 this really made me unhappy so far I had no luck in any of my companies and it seemed like there wasn't any luck this week either because I made another loss with Nokia who I was hoping a good improvement from them because last week they had made a profit of �11.20 whereas this week they lost �14.00!

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work