Imagine that you are a consultant asked by the Human Resource Manager of the Recovery Insurance Group to suggest alternative, more flexible pay systems to motivate the workforce.

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Imagine that you are a consultant asked by the Human Resource Manager of the Recovery Insurance Group to suggest alternative, more flexible pay systems to motivate the workforce.  At present the whole organisation is paid on an incremental system with employees gaining an extra increment for every year of service, up to a maximum of seven years, on top of their annual award.  Write a report to the Human Resource Manager in which you outline the pros and cons of various systems and make recommendations for a suitable system for Recovery Insurance group.

There are various payment systems from which one can choose to pay the employees, namely:

  • time rates;
  • individual payment by results;
  • work-measured schemes;
  • measured day work;
  • group incentives;
  • individual bonuses;
  • performance-related pay or merit rating;
  • cafeteria-style payments or flexible pay;
  • profit sharing.

By using time rates, employees are paid according to the time they spend at work.  This will be based on an hourly rate, a weekly rate or an annual salary.  This is a very popular payment system and is used in many jobs.  This system has many advantages.  Some of its advantages are that it is very simple and easy to understand, very easy to calculate and pay does not vary much.  The main disadvantage is that it is not a good payment system to motivate workers.  It lacks of incentives to improve productivity and efficiency.  Still, it can be a motivation for people that get satisfaction from the job itself and not from their wage.  

Individual payment by results reward individuals directly according to how much they produce.  It is mainly used in manufacturing environment where it is easier to calculate the work output.  The main advantage of this system is that it is simple to understand as employees can predict their earnings according to the rate of work.  It is also a good motivator, as employees will earn more if they produce more.  This payment system can also reduce costs because if an increased number of tasks are completed in the same amount of time and using the same equipment, the cost per unit of output will be lower.  On the other hand, this payment system can be very expensive to install and maintain.  It can also result in many disagreements about standards of levels of production.  Employees can produce less efficiently in order to increase their work output and this may result in a decrease in quality.  Other disadvantages are that the emphasis on personal performance can cause friction between employees and can also cause stress and poor health after a sustained period of working.  

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Another type of payment system is work-measured schemes.  In this type of system, a standard time is established to perform a job or a component of tasks.  Employees are rewarded for performance above the standard time.  One of the advantages is that employees will work harder that the standard rate and therefore productivity increases.  The main disadvantage is that work should be measured accurately because time to perform tasks could be exaggerated and this will make incentive payments easier to obtain.  

In measured day work, techniques of work measurement are used to determine the level of performance ...

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