Task 1.2
Now I will describe the different stakeholders who influence the purpose of my two chosen businesses.
ASDA
Customers: Customers are the most important stakeholders who influence the purpose of ASDA, because if there are no customers the business will not be exist for long. Customers expect quality products and services from ASDA and if ASDA is unable to meet customers’ needs and requirements they could be forced to move to other organisations that could fulfil their needs.
Employees: Employees influence the purpose of ASDA because without employees customers won’t be provided with the goods and services needed. Employees need to be provided with the right equipments and amenities in order to ensure their effectiveness.
Shareholders: Shareholders influence the purpose of ASDA because without them there won’t be funding for the organisation. Share holders make decisions regarding the organisation.
Government: The government influences the business because they issue licences to organisations. They get the money they spend on the economy from taxes, licences and fines imposed on organisation like ASDA. The government are also interested in the success of the business because if the organisation employs a lot of people then they will not have to pay out benefits.
Newham Local Service Centre
Customers: Customers which are in this case the people, who work, live or study within the borough of Newham, are the main important people in the organisation. The people will expect good services like road maintenance, quality education and good policing. The customers are also important because they provide the main source of income for this organisation because if customers are not satisfied they move out of the borough.
Employees: Employees influence the purpose of this organisation because without them customers will not be provided with the services they needed. Employees need to be provided with the right equipments in order to ensure their effectiveness. To work in different department of the local government you need different skills or qualifications.
Government: Government influence the organisation because they are the main decision maker for this organisation. The central government needs to ensure they make the right decision on where to allocate resources. Inability to make the right decision will affect the local government because they might not be able to provide all the requirements of their customers.
Task 1.3
Aims are the long term goals of an organisation. Objectives are the short term goal that an organisation uses to achieve its aims. To do this effectively, these objectives must be smart, objectives must be smart in order to be effective. Setting up objectives will help the organisation to know if they are on the right way to achieve their long-term aims. To be able to achieve your aims you must achieve your short-term objectives first before you can achieve your long-term aims for example if a company wants to maximise its profit in the future they need to make more sales to achieve that aim. All objectives must be S.M.A.R.T.
S = Specific which means stating exactly what you want to achieve. For example; if a business wants to expand their business they need to say exactly where they want to expand it to and how many more stores they are looking to open and also when they want to open it.
M = Measurable which is when you measure the progress you have made to decide whether you are achieving your targets or not. For example if ASDA wants to improve their sales they will need to ask them self some question such as is the quality good? Do we have to change the packaging? Do we need to reduce the price? Should we give discounts? And so on. Then they will look at the progress they are making when they take actions and decide maybe they are progressing.
A = Achievable which means in order for an objective to be SMART it needs to be achievable because if they are not achievable there is no point in setting the objective. An organisation can say we need to employ 20 more staffs in the next two month.
R = Realistic which means set objectives needs to be realistic in order for them to be achievable. An organisation can say we need to open another store in the next 6 month but they can not say it needs to be opened in one month.
T = Time Bound which means when setting objectives it’s important to set a target deadline other wise employees will be doing the tasks at the time they want to.
ASDA aim
The aim of ASDA is to provide goods and services that are cheap and affordable to consumers or the public. This will allow ASDA to take over from Tesco as the market leader.
ASDA Objectives
The objectives of ASDA is to :
- Reduce the cost of their products. They will try to do this by reducing the cost of production for that product so that prices will be cheaper for their costumers.
- Recycling their waste. ASDA is doing this by making sure that all recyclable packaging are recycled properly.
- Packaging their products well. Products will be packaged in a distinctive way from their competitors so as to make it unique.
- Supporting voluntary services. By asking for donations from customers and also donating some funds towards health groups like British heart foundation, Oxfam and so on.
And this Objectives will lead ASDA to achieve their aims.
(Reference: ASDA homepage)
Newham Local Service Centre aim
Newham aim to have structures and policies that promote inclusion, high levels of achievement for children, and increased participation in school activities.
These include:
- A policy of welcoming all children and young people whatever special educational needs or disability they have
- Governors and staff trained in disability awareness issues
- A policy which ensures recruitment and training of staff who will support and are committed to inclusion
- An inclusion policy which is an integral part of the school development plan
- A special needs policy which is rigorously implemented and reviewed
- We aim to promote high levels of achievement for all children and young people by:
- Offering a wide range of learning and teaching experiences
- Developing and implementing Individual Education Plans
- Valuing the contribution of all children and young people
- Having high expectations of all children and young people
- Training staff to equip them to teach all children and young people
- We aim to include all children and young people in all the activities of the school by:
- Fostering supportive friendships among children and young people
- Having clear codes of behaviour that take account of the particular difficulties that certain children and young people face
- Working to enable children and young people to become more independent
- Finding ways to overcome any difficulties caused by the physical environment, school rules or routines
- Promoting diversity, understanding difficulties, recognising and respecting individual differences
- Taking positive steps to prevent exclusions, especially of children and young people with statements of special educational needs
- We aim to work in partnership with parents and carers by:
- Welcoming parents and carers into the school
- Making written and spoken language accessible
- Dealing with parents and carers with honesty, trust and discretion.
- Taking time, sharing information, listening and valuing contributions in meetings.
(Reference: Newham local website)
