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In this paper, we give emphasis on the human resource management process of Autobus Transport System, Inc.

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TABLE OF CONTENTS INTRODUCTION 2 COMPANY HISTORY 4 BUSINESS MISSION 5 CORPORATE VISION 7 RULES AND REGULATIONS 8 A. REGULATIONS COMMON TO ALL EMPLOYEES 8 B. RULES AND REGULATIONS FOR ALL AUTOBUS OFFICE PERSONNEL 10 C. RULES AND REGULATIONS FOR ALL AUTOBUS SUPERVISORS 10 ORGANIZATIONAL STRUCTURE 11 THE CORPORATE STRUCTURE 12 HUMAN RESOURCE MANAGEMENT PROCESS 13 STAFFING 13 SELECTION PROCESS 14 TRAINING AND DEVELOPMENT 16 PERFORMANCE APPRAISAL 18 COMPENSATION 18 MANAGING WORK ISSUES 20 EMPLOYEE CODE OF CONDUCT 20 INTRODUCTION Human Resource Management (HRM), as defined, is the management of various activities designed to enhance the effectiveness of an organization's work force in achieving organizational goals. In this paper, we give emphasis on the human resource management process of Autobus Transport System, Inc. In investigating the subject, we focus on the following topics: various aspects of staffing the organization, method of training the organization's members, evaluating their performance, and the important issues with regards to compensation and maintaining effective work-force relationships. Autobus Transport System, Inc., at present, with its three hundred thirty four employees, has been consistently serving daily trips to eleven towns and cities in the Northern Region. Autobus seeks to be at the forefront of the transportation and travel industry in the Island of Luzon within the next three years. In order to achieve this goal, they established a good human resource management. Moreover, the Autobus Transport System, Inc., has one department, the Personnel Administration Department, that handles personnel management. For this paper, the researchers spoke with Mr. Rodrigo San Pedro the Personnel Administration Manager of Autobus Transport System, Inc. Having an in-depth knowledge regarding the Human Resource Department of an organization greatly benefits an individual. The following points can signify this: > For individuals who are aspiring to engage in business ventures in the future, an understanding about human resource management will positively affect the success of a business. > Human resource is a crucial element in the strategic success of existing companies. ...read more.


The company has nine ( 9 ) internal work units and they are the following: 1. Board of Directors as represented by the Chairman 2. General Manager 3. Operations Department 4. Maintenance and Parts Department 5. Administration Department 6. Finance Department 7. Legal Department 8. Business Development Department 9. Internal Audit Department Two external bodies provide technical assistance and advice to the Chairman: the Corporate Secretary and the External Auditor. Five ( 5 ) committees whose members are managers or representatives of all or several of the departments assist the General Manager in certain special areas of concern. They are: the Management Committee; the Fact finding Committee; the Grievance Committee; the Bids and Awards Committee; and the Disposal Committee. HUMAN RESOURCE MANAGEMENT PROCESS STAFFING A critical function of personnel management is that of making decisions about assigning individuals to specific jobs or positions or about training individuals for specific jobs. This function basically is "matching" individuals to jobs, considering on the one hand the actual or potential qualifications of individuals and on the other hand, the requirements of jobs. Personnel selection should be directed toward identifying those individuals who stand the best chance of success in the job in question. In selecting individuals for any given job, Autobus Transport System, Inc., follows some policies on hiring. Although the company doesn't put up any advertisements on print media, expectant employees apply in the business through word of mouth (oral communication: communication using the spoken word, as distinct from written communication). Autobus Transport System, Inc., has to follow certain job qualifications. In hiring personnel or in this case, mostly, drivers, these job qualifications should not be violated because a violation will not ascertain if an employee will stay. The following are the qualifications an applicant should possess in vying to hold the position of being a driver: * At least High School or College graduate * Age 25-40 years old * Has the ability to drive * At least two (2) ...read more.


Connivance with Conductors, Drivers or other Employees to defraud the Company. 1ST 2. Willful failure to disclosure irregularities. 1ST 2ND 3RD 3. Fictitious or simulated inspection report. 1ST 2ND 3RD 4. Borrowing Money from Conductors/Drivers (collection money). 1ST 2ND 3RD 5. Certifying or acknowledging-corrections on tickets to defraud the Company. 1ST 6. Failure to verify receipts for tickets issued (R.T.I.). 1ST 2ND 3RD 7. Allowing free rides to paying passengers. 1ST 2ND 3RD 8. Issuing memo pass (verbal or written). 1ST 2ND 3RD 4TH 5TH 9. Provoking fights with Drivers/Conductors or Co-Employees. 1ST 2ND 3RD 10. Having himself relieved without prior permission. 1ST 2ND 3RD 11. Failure to attend to accidents. 1ST 2ND 3RD 4TH 5TH 12. Failure to render report. 1ST 2ND 3RD 4TH 5TH 6TH 13. Failure to discover irregularities. 1ST 2ND 3RD 4TH 5TH 6TH 14. Failure to submit Traffic Accident Report (TAR) on time. 1ST 2ND 3RD 4TH 15. Late submission of report. 1ST 2ND 3RD 4TH 5TH 6TH 16. Using unauthorized and/or improper uniform. 1ST 2ND 3RD 4TH 5TH 6TH 17. Other acts to defraud Company. 1ST D. OFFENSES OF TICKET CUSTODIAN 1. Losing unused stubs. 1ST 2ND 3RD 2. Failure to record in the Receipt for Ticket Issued (RTI) stubs issued to the Conductor. 1ST 2ND 3RD 3. Wrong listing of ticket number in RTI. 1ST 2ND 3RD 4TH 5TH 6TH 4. Failure to verify overdue or outstanding ticket stubs issued to conductors and issuing another set of stubs. 1ST 2ND 3RD 5. Other acts to defraud the company. 1ST OFFENSE OF WAYBILL CLERK 1. Failure to submit daily collection after the day's work. 1.1 one hour 1ST 2ND 3RD 4TH 5TH 6TH 1.2 more than 1 to 3 hours 1ST 2ND 3RD 1.3 more than 3 to 24 hours 1ST 2ND 1.4 more than 24 hours 1ST 2. Undercharging of Shipments. 1ST 3. Failure to indicate declared value of articles in the waybill. 1ST 2ND 3RD 4TH 4. Failure to issue waybills. 1ST 5. Shortage in collection. 1ST 2ND 3RD 4TH 5TH 6TH 6. Other acts to defraud the company. 1ST 1 ...read more.

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