Investigation into a leader
As with many large firms delegation and communication is given great importance as an aid to employee motivation. The system works on an open basis so that every one at every level has their views and is encouraged to present their ideas. Staff are encouraged to have a questioning approach rather than critical. The importance of new ideas to the company is very high and they feel this is one of the best ways to be constantly progressing.
Although mangers and directors feel relatively powerful, they are restricted by the affects of the market, their competitors, their partners, and their investors. Relations between the employee and his boss are both opening and involved. This apparently mirrors the rest of the company. The employee is given a high degree of freedom to make the right decisions to get the objectives completed. He does the same to the rest of his team. This works as both a motivating technique relying on trust and giving those selected a new degree of importance. This has worked well and those delegated to often have an increased work and quality rate. This fits with leadership theory, which is vital to the companies overall progression.