• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Joseph Holts Brewery business Studies Coursework

Extracts from this document...


Joseph Holts Brewery business Studies Coursework Introduction. This report is based on Joseph Holts Brewery a Manchester Company dating back to 1849. The company own very traditional public houses but has over the last few years has looked to the future and is making changes their business plan. The company decided that a number of its units should sell a larger range of products from other suppliers and studied at the costs under unit manager's control. The new products and the controlling of costs have to be backed up with training and to some extent this has been done with the permanent managers on a trial basis using outside consultants. In their book 'Essential Managers Manual' Robert Heller and Tim Hindle stated ' despite the expense involved in training it is cheaper than the cost of persisting without it, which will be damaging to performance.' In our company it is not only the permanent Managers that control costs but their replacements. So by identifying a training need for the Relief Management team will help the company reach its business goals. THE ROLE The Relief Manager has the role temporary unit management in the manager's absence sometimes in very hard circumstances, such as a dismissal of the permanent manager. ...read more.


For example the method of staff appraisal, too many managers see this a chore and the employee gives false feedback to try and impress. In a Dilbert book by Douglas Adams that said "they are like finding a dead squirrel in your garden and throwing over your neighbours fence, who promptly flings it right back because he thinks it is the right thing to do, everyone is happy except the dead squirrel". So to identify training need we have to look at the perceived problem with a number of methods. In this case, I have collected the data from face to face interviews with a number of Managers. A questionnaire on attitudes and personal views on performances also completed. The benchmark standards of company and results actually returned whilst involved with the management in a unit were compared. In their book 'Identifying training needs' Tom Boydell and Malcolm Leary state that there are three levels of training instruction, Implementing (the being competent at existing requirements of position), Improving (Having and using improved skills and processes) and Innovating (able to work differently and create new ways of working). In the case of the Relief management team here at Joseph Holts the training operates on the first level to improve we need training at the second level. ...read more.


We see that two of the Relief Managers need personalized coaching and guidance to bring them to a competent level of the rest of the team. The team should ideally have a training improve standards. The exercise has also shown that in all training undertaken the need to highlight the important role of the Relief Managers and make them aware of their importance in controlling costs. The Relief Managers need to feel part of the company and senior management make themselves known. Also need to plan and design a succinct training program to cover all aspects of cost control with the production of an individual unit Handbook to be part of the ongoing training routine. Conclusion "Business should embrace certain truths: death, Taxes and change." Sunday Business Supplement (21/10/01) and through good communication and training the changes in business can be effectively managed. This exercise is to identify a training need in our organization as coupled with fact most Relief Managers are performing at a lower standard than unit Managers, point to this need. As 42% want to become permanent Managers a training program is an investment in them and the company Training in the dictionary sense is 'to undergo or follow a course of instruction and discipline'. A training program would give Joseph Holts more cost focused and disciplined Relief Managers and in the future, cost savings. . ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Btec Business UNIT 1

    Human resource is all about employing staff who will be able to sell the products of the store. If they need training Tesco will provide it for them. If Tesco employ staff that don't have a clue about what they are doing and are not being trained either then the

  2. As a short-term business Consultant, I have been hired by Alton Towers PLC to ...

    The disadvantages of role culture is: * Through the employees working off their job description then they are only trained up to work in the department that the job description is aimed for. This means that non of the staff at Alton Towers will be multi-skilled and trained for different

  1. Induction and training

    However it also makes the employer feel they are being taken into thought and what they feel is right can make a difference, there again this increases job satisfaction. At the hotel there is training involved which involves staff with daily short takes.

  2. unit 2 business coursework

    Tesco is a supermarket where any person can buy shares. Tesco has 2291 stores around the world they have expanded over Europe and Asia. In Tesco the directors are just salaried employees. Shareholders own public limited companies like Tesco if the business is successful there will be increase in share value, which will increase overall the value of the company.

  1. GlaxoSmithKline's business is to discover effective medicines and healthcare products for people throughout the ...

    The Group is in a great position to build on their successes of the last financial year and to launch new products. I feel that through these and other schemes that are in place GlaxoSmithKline are reaching their aims, and which are reviewed before and after the annual report so that any failure to meet the aims can be rectified.

  2. GSCE Unit 2: People & Business

    This is by the quality of customer service they provide throughout each day to ensure the customers satisfaction. It is only the employees which could cause the biggest threat to Asda. If each day there is an employee in a bad mood and is rude to every customer they serve

  1. unit 2 business coursework - M&S a company overview

    1933 - Simon Marks commissioned Flora Solomon to set up a staff welfare service that provided pensions, subsidised staff canteens, health and dental service, hairdressing, rest rooms and camping holidays. 1934 - A scientific Research Lab was established headed by Dr Eric Kann.

  2. Business Gnvq Coursework - Morrisons

    avoids unlawful or unfair discrimination to ensure that the organisation operates within the law in relation to employment & health & safety. Morrison want to retain the staff they recruit. Some of the organisation have an recruiting policy. The person who is in involved in interviewing and selecting staff should

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work