• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12

Leisure and Recreation in Action

Extracts from this document...

Introduction

Leisure and Recreation in Action Unit 6: Leisure and Recreation in action is a mandatory part of my AVCE Leisure and Recreation Course. This unit includes planning, organising and hosting a leisure and recreation event. We found out at the end of July 2005 that we were going to have to hold an event for a certain customer group. We would have to decide on this customer group and then brainstorm some ideas for events that we could organise for them. Once we have done this we will have to make a business plan and present it to school officials. Then we would also have to think of advertising the event. Our first meeting included brainstorming different ideas for the event that we could organise. Below is a copy of this brainstorm. Once we had brainstormed the event we wrote down our ideas and put them into a tally table. Once we had done this we went round different classes around the school and asked which event they would prefer to go on. It turned out that the preferred event would be to go to an England football match. We thought that this event would be quite easy to organise, as there were 2 England World Cup qualifier matches coming up. We tried to order the tickets for both of the upcoming matches but found out that our request would be put into a ballot as there were many different groups of people who wanted to go to these matches. We wouldn't find out if we had succeeded in getting the tickets until 6 weeks before each match. This was a problem, as we would have had to rush organising the rest of the event. E.g. Transport, Customers. We were unsuccessful in getting tickets to either of the matches. This was a blow to us because we had designed posters and already done some organising. ...read more.

Middle

We were allocated different jobs. I had to mix up the flour, butter and sugar to make the dough for the mince pies that we were going to cook. My group also had to make a salad, potato salad and also coleslaw. We had to chop up the vegetables from fresh and then mix them up with mayonnaise to make the coleslaw and potato salad. We had cooked this meal for our and the rest of the group's lunch. Once we had finished cooking for the group we then had to clean the side units and table tops that we had gotten dirty whilst preparing the food. The day of the event We started the day of the event by meeting up at our school at 8.15 and collected all of the equipment and accessories that we needed. We then walked up to the venue of our event and started to set up our equipment. The front of house staff set up the main hall and the kitchen staff, which consisted of me, Matthew Bray, Leigh Griffiths and 2 other helpers from a year 11 leisure and tourism class, went into the kitchen to set up. We took all of the food into the kitchen and started to prepare the food. We all washed our hands first and also washed up the saucepans and cooking utensils that we would need. I had to prepare the parsnips, while Matthew and Leigh prepared the carrots. Reagan and Emily prepared the sprouts whilst Mrs Lavender prepared the potatoes. Below is a photograph of me peeling the parsnips After we had prepared the food and put it on the stoves to cook we had to tidy up and clean the sides. We also had to set out the small plates for the starter. We decided to do a prawn cocktail for the started and while the main course was cooking I prepared the prawns whilst the others tidied up and washed up any bowls and cutlery we had used. ...read more.

Conclusion

We know that our extra staff enjoyed themselves too, as we found out when we questioned them about it. We know that our guests enjoyed the experience from the positive comments we had, witness statements, our guests facial expressions on the video and also one of the guests took the time to write in to the local newspaper about how much she enjoyed the event. This statement was sent into the newspaper by Mrs Doris Robertson. These are all included in my work. We came in on budget, but we had to keep things to a minimum and also add a few extra pounds ourselves to buy the prizes for the quizzes. I think that if this event is done again then more fund raising could be done. This way products will be brought comfortably without any worry of not having enough money to buy the necessities for the meal. Customers were satisfied with the event and we have the proof of this from witness statements. Such quotes include ' very polite, willing and helpful. All cheerful and pleasant' and also ' very good meal... efficient service all round'. The ambience of the venue worked really well with event. We made the venue look Christmassy by putting up decorations and we also played Christmas music into the hall where the meal was to be served. All of the front of house staff were dressed professionally in black trousers, white blouse/shirt and a black bow tie. Once the kitchen staff came out, we also changed into smart, professional clothing. Good things of the event included: * Making the senior citizens happy and cheerful * Giving ourselves the satisfaction of making other people happy * Everything running quite smooth * Positive feedback from the guests and members of staff Bad things of the event included: * Venue being too small * Extra people turning up * One member of the kitchen team turned up late * I had to go home to get some cooking utensils as the ones from the venue were missing ?? ?? ?? ?? Donna Hawkins UNIT 6 January 2006 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Customer Service in Leisure and Recreation The Importance of Customer Service

    impression * Staff are recognised instantly as working for a specific organisation * It is easy to identify a member of staff when a customer needs advice or assistance * It can indicate the department in which a member of staff works * It helps to create a professional corporate

  2. Building Effective Teams.

    Of course, some people are more comfortable being part of a group, but more independent workers tend to feel ill-at-ease when working in a team. Others may feel they don't have much in common with their team members -- an essential factor to a team's running smoothly -- whether it's due to sex, religion, age or culture.

  1. Business at Work - ASDA

    This is to say that more stakeholders would invest into the business, as they would see it is succeeding and doing better than its competitors. Asda believe that employees are an important aspect of the business as they have direct contact with the customers.

  2. An example action plan pro-forma.

    How do you identify learning and support needs in relation to learners' programmes? 15. How do you involve the learners in the development of their learning plans? 16. How do you ensure learners are placed on programmes that are most appropriate to their needs?

  1. H.R. Planning

    of training to a business The main benefits to a business of a well-trained workforce are: - Better productivity (and, therefore, lower production / operating costs) - Higher quality - More flexibility - training helps employees develop a variety of skills.

  2. I have decided to investigate a large hotel chain called intercontinental hotels group PLC. ...

    and as one of the duties of the manager is to look after a group of staff there motivation will be lessened. They must share out work between the members of the department so that everyone is as happy as possible. Managers must have good communication skills and listening skills.

  1. Human Resources in the Leisure and Recreation Industry

    Skills shortages In some industries such as carpentry and engineering there is a growing shortage of new recruits going into the trade. The leisure and recreation industry bucks the trend as more and more courses at schools; colleges and university focus on the subject/industry.

  2. SAFE WORKING PRACTICES IN THE LEISURE AND RECREATION INDUSTRY. The 147 Club.

    * Every member (customer) also has to complete a health and safety test and show he or she knows the relevant health and safety regulations. Working Time Regulations Act 1998 (147) * The 147 Club has no big problem about the working time regulations.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work