• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

'Management: 1a) The control and making of decisions in a business or similar organisations' (Oxford advanced learner's dictionary, 1999: 712).

Extracts from this document...


'Management: 1a) The control and making of decisions in a business or similar organisations' (Oxford advanced learner's dictionary, 1999: 712). This is the general definition of management. In this modern world today, there are many well-established profit and non-profit organisations. This information technology age has created a world with no boundaries where communication is never a problem and conducting a business is easier than ever. However, the ever-expanding organisations now have a more complex structure and competitions are greater than ever. Hence, all organisations today are seeking effective managers, and the quality of management is a key element of business success. Most successful managers today apply Henri Fayol's and Henry Mintzberg's ideas directly or indirectly. Henri Fayol's idea on the management functions created the framework for most of the organisations today. He introduced the five management functions, which includes planning, organising, commanding, coordinating and controlling (Lamond, 1998: p 10). However, Fayol has been criticised by Mintzberg as it provides only vague managerial objectives. As an alternative, Mintzberg proposed ten management roles, which consist of three interpersonal roles (figurehead, liaison, and leader), three informational roles (monitor, disseminator, and spokesperson) ...read more.


She practices Mintzberg's idea on monitor (Jarvis, 2000). In a real life situation, MASkargo's senior general manager, J.J. Ong, practices monitor too by monitoring the oil prices and the supply and demand on a day to day basis to see if the business should increase their pricing (Nathan, 29 March 2003). Sam reports about the outcome of her complaints to the CEO and about the rising meat price. She too decided to put up the matter about the staffing on the agenda for next week's meeting. She plays the disseminator role by transmitting information received from outside source to the members of the organisation, which is one of Mintzberg's theories in both situations (Robbins et al, 2003, p 12). When Sam had the trouble with the staffing, she was practising both disturbance handler role and resource allocator role by Mintzberg. She was organising strategies to overcome the problem and wanted to allocate her staffs using a staff roster (I bid). Sam also discussed the meat price rise with the CEO, which could have impact on her budget and proved that she was practicing the disturbance handler role (I bid). ...read more.


Based on the definition of the above management theories and the relationship between the theories and the case study, there is a distinction between the rational-functional perspective of management and the social-reality perspective. Rational-functional perspective of management is more of the scientific approach of management. This means that there is an objective decision and productivity is more important. Whereas for social-reality perspective, the arts approach of management is more emphasised. Decisions are often subjective and there are social coalitions between stakeholders. Hence, "management is not an exact science, but rather is a mix of art, scientific methodology, intuition, investigation, and, most of all, experimentation" (Miller and Vaughan, 2001: 11). In conclusion, based on the case study, Fayol's management functions and Mintzberg's management roles can help to understand the rational-functional perspective and social-reality perspective of management. The management functions and roles shows the responsibility and duties of a manager meanwhile the rational-functional perspective and social-reality perspective of management are used to build organisations and guide them towards the organisation's goals. It is also a conceptual framework for organising knowledge and it provides a blueprint for action. By applying Fayol's and Mintzberg's theories, the managers can have a guideline for their managing, getting things done through people and can use the management theories to assist their work. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Marked by a teacher

    McDonald's. What are the Management functions at McDonald's?

    5 star(s)

    E5 ROLE OF ENTERPRISE AND INNOVATION IN MCDONALD'S What is Innovation? Innovation is the ability to develop new ideas to products or services and bringing this idea to the marketplace or thinking of new ways of satisfying customers' needs. McDonalds was a company which was the first to explore the fast food industry.

  2. Produce a case study comparing two business organisations, investigating the extent to which each ...

    Tesco also have a number of special promotions in which attract new customers. Shopper insight is important in UK grocery. Promotions too will become increasingly shopper and format focused. Store and brand loyalty do not have to be incompatible. Shoppers can be rewarded for consistently buying the same brand in

  1. Discuss The Extent To Which The Principles of Scientific Management (F W Taylor, 1911) ...

    This would suggest that Kaizen, and quality circles, represent not a shift away from Taylorism, but a more a procedure which allows managers to closely monitor workers why they suggest ideas that will make the job more 'Taylorised'. After all, management are not going to implement changes to a job that make it less efficient are they?


    * How many successful candidates were still in the organisation: o After the induction period? o After 6 month? Selection Process Selection is a huge importance at Sainsbury's if the candidate chosen is unsuitable, the business may be faced with the cost of poor performance by the employee.

  1. Investigate about the important roles that management plays in achieving my chosen organisation aims ...

    done following the different legislations and regulations the business has to abide by and the manager's skills can be obtained training, self-fulfilment and more important the will to go forward in jobs. These activities below are the role of management in my chosen business, Tescos: * Increase and Maximaze sales:

  2. As a short-term business Consultant, I have been hired by Alton Towers PLC to ...

    as well as it should be doing due to lack of attention then the theme park will gather a bad repretation. If this was to happen then people will stop visiting the park and it will no longer be one of the UK's number one theme park.

  1. 'Pizza Hut' case study.

    The Waiter/Waitress The waiter/waitress takes the orders from the customers and then delivers it to the chef to cook. Once cooked they will deliver the meal to the table. While the customer is eating their meal they will walk up and down the isle so that if the customer needs them they are there for help.

  2. A Report on How Richer Sounds Functions

    * Ensuring store managers undertake health and safety risk assessments - staff receive health and safety training. * Supporting and advising store managers and staff - store managers and staff can contact Store Operations if they have any problems. * Investigating any problems or discrepancies - that are identified as a result of quarterly stock-taxes.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work