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Managing People.

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HR 71020 Managing People Coursework Introduction Hiring employees is a crucial task for any company, since every employee has a significant role within the firm. It is for this reason that the recruiter(s) must make the right choice while selecting the candidates and make sure that the future employee fits the best the job offer. In order to achieve this essential task, most companies use the selection interview which is a method that allows the recruiter or manager and the candidate to meet each other in order for the recruiter to evaluate the different candidate's aspects. The selection interview method is the most frequently and extensively used approach for employment selection. However, despite its universality, it has raised numerous issues regarding its reliability especially the perceptual errors involved in the evaluation process. Throughout this document, the general selection interview's benefits and issues will be mentioned in order to justify its popularity in comparison to other selection methods and identify its main pitfalls. The next part will aim to underline the relation between the selection interview and the eventual perceptual errors engendered during the recruitment. Finally, the legal implication of the selection interview will be discussed with regard to government policy and legislation. The selection interview Torrington and Hall (1995) describes the selection interview as a controlled conversation between one or many interviewers (managers) ...read more.


The selection interview has raised several concerns regarding to its validity and reliability, those issues has been directly associated with the perceptual errors that may occur in a selection interview. The main areas where problems are encountered are: * Stereotyping: This is where people are regrouped in a same category according to various criteria such as their age, gender and race (Racial stereotyping). Stereotyping is also attributing a person with qualities supposed to be general of members of a particular group (Rollinson, 2002). In our selection interview context, a female candidate who applies for a building site engineer job would not get the offer because the interviewer might thing that all females are weak and fragile, even thought the candidate has got better knowledge and education than any male candidate. Another example could be a small computing business ran by young managers supported by young computer engineers. If an older candidate applies for an engineer job, the interviewers might discriminate he or she because of his or her age, in the fear that he/she would not fit into a young working team and that might affect the entire group's overall effectiveness. A number of studies concluded that interviewers are more likely to give higher ratings on some traits to candidates who are more similar to themselves. ...read more.


More recently, the Disability Discrimination Act (1995) was enforced in order to protect people with physical or mental impairment that affect them carrying out normal day-to-day activities and tasks. National statistics (Sly et al.; 1999) reveal that the unemployment rate for disabled people is almost twice that the non-disabled people for the working age. Conclusion We have seen that the reliability of the selection interview is affected by perceptual errors. However it this issue that can be overcome by using a structured interview, which makes the interviewer more involved in the job analysis. It is important to remember that the validity of the interview is improved by building a strong relationship between the content of the job and the structure of the selection method. The questions are relevant to the job requirements, and candidates are assessed according to a unique and specific scoring procedure in other words the same questions are asked to each candidate and rated according to pre-elaborated rating scales (Barclay, 1999). Moreover, the interviewers should have special trainings and practices in order to let them know the various pitfalls met in selection interview and overcome their weaknesses regarding the different aspects of the interview. Despite the existence of other recruitment methods such as testing, group selection, assessment centres, and consultant agencies which reveal to be more expensive and less accurate; the selection interview approach remains the most popular and flexible method used by organisations. ...read more.

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