For the first three months you work on the various sections of the restaurant - grill, fries, serving customers, dining and back-up areas. You will learn both the theory and practice of running each part of the restaurant. At the end of this period you will take an examination on McDonald's operations procedures and practices. If successful, you will then attend a management-training course focussing on people management.
The second part of your training gets you involved in the day-to-day management of the restaurant. Starting from supervising small sections of the restaurant operation, our aim is to build your experience and confidence so that you take on responsibility for the running of the restaurant for certain parts of the day - in effect you will be a shift manager. The final three months of your training introduce you to more business management and administration tasks and procedures whilst maintaining your shift running responsibilities.
Ideally you will be trained in at least two different restaurants, to give you experience of differing operating conditions. During your training you will be supported by a member of our Field Services team. The role of this group is to help franchisees profitably build sales, and enhance McDonald's brand through top quality operations. Field Services will review your training and decide when you are ready to be proposed a McDonald's restaurant.
Once you have your own restaurant, Field Services will provide whatever support is necessary to help you build the sales and profits of your own restaurant business. This may range from direct 'hands-on' support to discussing business and marketing plans. Field Services provide relevant support and advice, benchmarking, and share best practice with you.
5.What is the usual price of a McDonalds franchise?
The usual price to start a McDonalds Franchise is a quarter of a million pounds.
6. What type of qualifications do you need to have to work at McDonalds.
The company's recruitment policy, which is based on hiring staff on attitude rather than experience or qualifications, was noted as having been praised by the Work Foundation and Investors in People for creating opportunities for people from marginalized communities. So, too, was the range of other staff benefits on offer, including eight-week paid sabbaticals and discount cards that offer savings on, for example, driving lessons, holidays and computers.
In 2005 it became the first large employer to achieve Investor in People Profile status and was recently voted one of the Times Top 100 Graduate Employers for the seventh consecutive year.
Other recent initiatives, all led by feedback from employees, have included ensuring all company cars are hybrid environmentally friendly ones. In a similar vein, McDonald's has launched a Cycle to Work initiative with Universal Bicycles, offering employees bikes at a 60% discount, delivered to their door.
7. What is the usual route to becoming a manager at McDonalds?
A fast food restaurant manager is essentially a commercial business manager, with ultimate responsibility for
Safe guarding the financial success of a specific outlet/site and maintaining the reputation of the company. The role
Obviously has a strong hospitality element; ensuring that the restaurant delivers high-quality food and drink, and excellent
Customer service, are prime concerns. However, it also includes activities common to business managers within any
sector, including overseeing marketing, sales, operations, finance and human resources.
Formal qualifications are often not essential entry requirements. Many managers begin their careers as counter-service
staff and work their way up to management level by acquiring experience. There are, however, a wide range of relevant
full-time and part-time qualifications available.
A degree is normally only a requirement if you are joining a formal graduate management training program. These
schemes accept graduates from any discipline, but a number of specialist degree courses can be studied at universities
across the UK including:
• hospitality management;
• culinary arts management;
• hotel and catering management.
8. List 20 products that McDonalds that McDonalds currently sell.
- Mcflurry
- French Fries
- Salad
- Cheese melt dippers
- Festive chicken wrap
- Apple pie
- Choc doughnut
- Choc muffin
- Egg Mc muffin
- Happy meal
- Chicken nuggets
- Fish fingers
- Toasted Bagel
- Coca cola
- Carrot sticks
- Strawberry milkshake
- Toasted deli sandwiches
- Fruit bag
- Oatso simple porridge
- Sugar strand doughnut
9. Give some examples of the work that McDonalds does for the community?
McDonald's is recognized as an environmental leader for our commitment and our actions - to protect the environment for future generations. McDonalds recognizes that customers' quality of life tomorrow will be affected by our environmental efforts today.
10.what is the MAC? Why do you think McDonalds have introduced it?
The McDonalds MAC is the McDonalds advantage club it keeps you up to date with all the latest news from McDonalds.
MAC will entitle you and your family to hear our news first in our monthly newsletter and brings you special events & exciting prize draws!
By Louise Pinchen 10AHA
Sources
- McDonalds us
- McDonalds UK
- McDonalds Canada
- Wikipedia