Mc Donalds Homework

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Mc Donald’s Homework

1.When did McDonalds open its first restaurant in the UK?

In the UK McDonald's opened its first restaurant, in Woolwich, in 1974. Initially all of our restaurants were owned & managed by the company. However, we started recruiting franchisees in the mid-1980's and opened our first franchise restaurant in 1986. Since that time the number of UK franchisees has steadily grown. Today over 37% of our 1,200+ restaurants are operated by franchisees.

2.How many customers do McDonalds serve each day on average around the world?

 McDonald's restaurants are found in 120 countries and territories around the world and serve nearly 54 million customers each day.

3.Give two characteristics that McDonalds look for when deciding whether to give a franchise?

In addition to ordinary franchise fees, supplies, and percentage of sales, McDonald's also collects rent, partially linked to sales. As a condition of the franchise agreement, the Corporation owns the properties on which most McDonald's franchises are located.

4.What are the three main requirements that you need to have to be a McDonalds franchisee?

Franchisees must undertake an extensive training programme of approximately nine months before they are proposed a restaurant franchise. This training is unpaid. McDonald's do not charge for the training. The training programme is very much the bedrock approach to franchising and helps ensure the consistency and high standards for which the McDonald's brand is so well known. The majority of the training takes place in a restaurant within commuting distance of your home address. In addition to restaurant based training there are a number of classroom-based courses to attend. These are of four to five weeks duration split over the full training period. The training programme broadly divides into three sections.

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For the first three months you work on the various sections of the restaurant - grill, fries, serving customers, dining and back-up areas. You will learn both the theory and practice of running each part of the restaurant. At the end of this period you will take an examination on McDonald's operations procedures and practices. If successful, you will then attend a management-training course focussing on people management.

The second part of your training gets you involved in the day-to-day management of the restaurant. Starting from supervising small sections of the restaurant operation, our aim is to build your ...

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