McDonald’s - questions.

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McDonald's

Q. 2. [a] (i) What is meant be the term 'on the job training'? (2 marks)

Q. 2. [a] (ii) Briefly explain two reasons why training might be important to McDonald's. (4 marks)

Q. 2. [b] With reference to motivational theory, outline two ways in which McDonald's attempts to motivate its employees. (6 marks)

Q. 2. [c] Examine the factors that one of McDonald's general managers might need to take into account when planning for future workforce needs. (8 marks)

Q. 2. [d] McDonald's operates a centralised organisational. To what extent might this prove beneficial to the company? (12 marks)

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A. 2. [a] (i) This is instruction or training at the workplace on the way in which the job should be carried out. This is sometimes done by being given instructions on how to carry out the necessary tasks as you are actually doing them. Another method involves observing an experienced operator performing the tasks (sitting next to Nellie!). In McDonald's, the use of the 'buddy system'