My role is to undertake a period of work experience, using primary research and any other contacts I might have to collect data and opinions about the implementation of key areas of human resources management business in my area.

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Human resources assignment

Interim 1

My role is to undertake a period of work experience, using primary research and any other contacts I might have to collect data and opinions about the implementation of key areas of human resources management business in my area. I will need to request a variety of documents and information to assist me with my brief. I must maintain the cooperation and the confidence of the business at all times. I have been placed at DBF associates for my two weeks work experience. DBF Associates is an accountancy firm.

Britain's businesses operate in increasingly competitive markets. In order to achieve a greater market share, all elements of the firm must remain as competitive as possible. Usually businesses analyse all parts of the firms operation to ensure that standards and costs are as good as, if not better then, the overseas competition.

The government has invested heavily in training and education to try to make sure that the human resource element of British business is not left behind in context to the rest of the business world.

The government feels that without an understanding of the value of people to a business, many firms may never catch up to foreign competition.

To try to monitor and evaluate their progress firms have made with the competitiveness of their HR department. The government has instructed the trade and industry secretary, Stephen Byers to look into how well people management actually takes place across a range of firms.

The human resources function engages in many activities such as hiring and firing employees, staff training and development. These activities are carried out with the aim of contributing to the achievements of the business objectives.

The human resources department will be involved in: -

> Human Resources planning

> Equal opportunities

> Recruitment and selection

> Motivation

> Job analysis and job evaluation

> Performance appraisal

> Employee welfare, benefits and compensation

> Payment systems

> Health and safety

> Industrial relations

> Discipline

Human Resources Planning

Its main role is to manage the firms Human Resources. These are the employees or personnel in a business that help it to achieve its objectives. They might include production workers, office staff, and members of the marketing team, accountants or cleaners.

In an ideal world, businesses should plan ahead when it comes to human resources. A well-organized business will have forecasts and projections of its future staffing needs. These will then be matched to forecasts and projections about the local labour market, which means that the business can develop appropriate strategies for the recruitment, training and development of its staff.

If businesses are going to be effective and efficient they need to manage their employees, or human resources well. Well-managed workers will be happier, better motivated, more productive and more responsive. Badly managed employees are more likely to miss work, be less enthusiastic, and less willing to show initiative.

The personnel department will deal with many factors associated with employees.

These include: -

> Induction, development & Training.

> Appraisal & Termination of Employment.

> Rewards & Conditions of Employment.

> Working Conditions.

> Performance management.

. Training and development

Training and Development are currently big issues for many businesses in most parts of the country, especially where there are low rates of unemployment. Moreover, more and more businesses are realizing that if they fail to invest in training and development they will become uncompetitive.

2. Appraisal and termination of employment

Appraisal is the process of assessing the effectiveness of a process or an employee. It is usually conducted by comparing goals with outcomes. An employee appraisal might be conducted through a questionnaire but is more commonly a one-to-one discussion between employee and manager.

The conversation will focus upon the employee's performance, perhaps in relation to pre-set indicators such as timekeeping, customer sales levels, and contribution to teamwork. The appraisal interview may take place annually or more frequently; it will usually end with discussion of career prospects and training needs.

3. Conditions of employment

Conditions of employment are the details of pay, working hours and holiday time that are set out in an employment contract.
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4. Working conditions

The physical surroundings and atmosphere of a workplace e.g. state of decoration and amount of pollution. Professor Herzberg regards them as hygiene factors, for whereas poor working conditions may be de-motivating, good conditions become accepted as the norm and therefore give no positive satisfaction.

5. Performance management

Performance Management refers to different strategies designed to get the best of a businesses work force. Different techniques are employed which attempt to relate performance with pay, or promotion or training. Such schemes are not always popular with workers.

Equal opportunities

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