- What can a business to avoid errors in ordering and what do they do to correct any errors?
The business should have a specific code for every product, for example men’s, women, size and colour this will prevent making mistakes in orders. There should be a database linked to the codes to show how much stock is left, like in Argos, Tesco and little woods etc. In the business there should be someone who overseas the database and controls the stock levels, and they would be responsible for any errors made in the database.
- How and why must the business protect the personal information of users?
Whilst protecting user’s personal information, a business must comply with the data protection act.
Companies need to secure the details of customers to make sure people can’t hack the site and use customer’s details to purchase items, or sell the details on to your different competitors to steal your customers and improve their own customer’s needs. They may even sell details on to mailing sites.
- What is cybercrime? Why do businesses need to be aware of it?
Businesses need to be aware of cybercrime as it is a very serious offence. These are both reasons businesses need to be aware of cybercrime, and must protect their site and customers against it.
There are two main types of cybercrime;
- Cybercrime against persons
- Cybercrime against property
Cybercrimes committed against persons include various crimes like transmission of child-pornography, harassment of any one with the use of a computer such as e-mail. The trafficking, distribution, posting, and dissemination of obscene material including pornography and indecent exposure, constitutes one of the most important Cybercrimes known today. The potential harm of such a crime to humanity can hardly be amplified. This is one Cybercrime which threatens to undermine the growth of the younger generation as also leave irreparable scars and injury on the younger generation, if not controlled.
Cyber harassment is a distinct Cybercrime. Various kinds of harassment can and do occur in cyberspace, or through the use of cyberspace. Harassment can be sexual, racial, religious, or other. Persons perpetuating such harassment are also guilty of cybercrimes.
The second category of Cyber-crimes is that of Cybercrimes against all forms of property. These crimes include computer vandalism (destruction of others' property), transmission of harmful programmes. A Mumbai-based upstart engineering company lost a say and much money in the business when the rival company, an industry major, stole the technical database from their computers with the help of a corporate cyber spy.
- Why do businesses need to update their site?
A business needs to update the website regularly, so the information is up to date and relevant. To keep up with today’s fashions and trends, such as an information website, for example easy jet. Easy jet would need to keep check on the amount of seats sold other wise seats on aircrafts could be double booked. For a service such as New look, they would have to update the fashion section of the site.
- What happens if the website includes wrong or out of date information?
People will not use the website if they find the information is out of date. On a fashion website customers will not want to look at last seasons clothing, or the may try to purchase products that are out of stock and this may lead to people not returning to the site as it needs updating.
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Why might there be language problems created by a potential global market? Find an example of a foreign website and print it out. Why would you have difficulty using it?
As the World Wide Web is global, people from other countries may wish to access the website, and if it is not displayed in the local language this may hamper your online business prospects. Most internet service providers will provide your site with translation and localisation software for a fee. Most online business should have this software if they wish to expand globally. Such as
- What happens if the software or hardware fails? What are the implications?
If the software fails it will lead to potential loss of business, as people will not be able to access the website and people will use a different site. The business needs to research a variety of software’s before purchasing one and they should also have a back up system of all their programs, because they then could upload the back up programs on to another system.
- How might data be lost and why is this problem?
Data could be lost if the business has not made a back up system and the main computer running the website could fail. Then business would have to rebuild the site from scratch as there is no back up system which would cost the business, and while rebuilding the site the business will also loose money because people can’t purchase anything.
- What kinds of global laws must the business be aware of? E.g. labelling, health and safety.
Certain products such as cigarettes and prescription drugs have to be labelled according to the laws of the country of which they are to be sold. Particular drugs or pharmaceuticals may be prescription only on British websites but are freely available through continental websites. General safety warnings such as “keep away from children” and “must wear goggles using this product” may be required to be on products in certain countries. The website must be aware of local laws and regulations.
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