Organisational Structure Key terms Chain of command - Line linking

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Organisational Structure

Key terms

Chain of command – Line linking the top of the structure to the bottom workers

Top to bottom

Responsibility

Accountability

Horizontal – People on the same line, but usually in different departments.

A span of control is the number of people one person is in charge of.

Tall Hierarchal structures

Those with a long chain of command

Management communicate with those directly below them and further down the line. Example: Marks and Spencer, Next, they’re normally formal organisations.

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They are tall because there are a lot of people working for them.

Advantages

Clear chain of command

Staff know where they stand

They know who there boss is

Chances of promotion

They know there entitlements and rights

Specialist departments

Disadvantages

Takes more time to make a decision

Inflexible, people only know there area of work, and can’t cover for someone who is not in that works in another area.

Information might get misinterpreted and distorted along the line of communication because there are so many links in the chain.

Matrix Structure

Sometimes ...

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