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Organisational Structure Key terms Chain of command - Line linking

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Organisational Structure Key terms Chain of command - Line linking the top of the structure to the bottom workers Top to bottom Responsibility Accountability Horizontal - People on the same line, but usually in different departments. A span of control is the number of people one person is in charge of. Tall Hierarchal structures Those with a long chain of command Management communicate with those directly below them and further down the line. ...read more.


a decision Inflexible, people only know there area of work, and can't cover for someone who is not in that works in another area. Information might get misinterpreted and distorted along the line of communication because there are so many links in the chain. Matrix Structure Sometimes an organisation needs to run according to what projects they have to do. ...read more.


A project may cover some or all of the organisations departmental areas. Senior manager heads a division or team of specialists drawn from different departments. A specialist (e.g. finance) can be part of a number of teams or divisions Advantages Promotes coordination between departments - cuts across departmental boundaries - flexibility and creativity Mixture of knowledge and skills Allows a range of staff to be involved which gives good experience. Disadvantages Confusion between managers who are dealing with a number of projects at one time Projects may be temporary Too many people involved to make decisions. ...read more.

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