Organising for Business - Human Resource Management

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BA(Hons) Business Enterprise

Organising for Business

Human Resource Management Assignment 3

Year1

Tom Bullock (99957865)

Contents

Section Title Page

1 Summary 3

2 Introduction 3

3 Background of company 3

4 Human Resource function 4

5 Human Resource Management strategy 6

6 Conclusion 7

7 Bibliography 8

Section1: Summary

Human resource management is a new idea which has not fully been looked into although plays a large part in all organisations. It is still in its growth stage in its life cycle but what has come out so far is fairly in depth but not to the fullest extreme

Section2: Introduction

In the following report I will be studying a fast food restaurant named Macdonald's. This company has over eight hundred and fifty restaurants in the United Kingdom alone and is present world-wide. The company is the largest Franchise Company in the world with over seventy percent of restaurants being run by independent entrepreneurs. In the United Kingdom alone there are approximately seventy five percent of the companies being run by managers for the company and twenty five percent being run by franchises. The company I am talking about is around twenty-five years old and has one of the quickest growth rates known in this type of business. The aim of Macdonald's in the next 3 years is to increase the proportion of franchises to company owned business to one third over the next three years.

Section3: Background and history of company

The company I am going to talk about in particular is located at the retail and leisure complex in Stoke on Trent this company is only six years old and is one of the busiest in the region. The General Manager is Julie Room. The sales of the company on a weekly basis are around ?50, 000 and 40%of that comes from the drive-thru part of the business. The restaurant has approximately 16, 000 people come through it a week and the company itself has 103 employees and 10 managers. Seventy percent of workers are only part timers. The manager seems to think that this is quite good as it makes everyone more flexible therefore helps to increase the availability of the pool of labour. The Manager herself classes everyone as a big team and there is no different class between management and crew. The management know that there is a high employment turnover as people are always leaving therefore recruitment and training is needed so as to make sure that there personnel are equipped properly to deal with the customer needs. All the employees are hired on a three week trial period which the company reserve the right to terminate employment at any time.

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Section4: Human resource function

There are four fundamental principles on human resource management

1) Human Resources.

2) Personnel policies and procedures are closely linked and make a major contribution to the achievement of corporate objectives and strategic plans.

3) Corporate culture and values, organisational climate and managerial behaviour that emanate from that culture will exert a major influence on the achievement of excellence. This must be continuously reinforced and started from the top of the hierarchy.

4)Finally it must be fully integrated within the organisation involved so as to give the workers a common purpose.

"The human resource function is ...

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