people and business

 

 Every stakeholder is powerful because the business needs every stakeholder as it cannot perform properly with out anyone of the stakeholder. They are also important for other reasons. I however think that the influential stakeholder is the employee who can be either a teacher, head teacher or even a cleaner. I think they are every important because they attend to the customers and without them there will be no one to help the customers make the business progress. Another reason why they are so important is because they determine how much information the customer gets from the business and they also act as a source of motivation to the customers (student) in the business (educating them) they are carrying out.

A job role is the activity each staff carry’s out in a business. Although there are several job roles in this business, I have selected 3 job roles to discus in this section. They are the roles of Mr Spalding the head teacher, Mr Casabuenos a subject teacher and tutor mentor and Mr Allan a learning support teacher (LSA).

Mr Spalding is the business head teacher and he’s roles include: working with the governors to provide quality control of finance and resources, working with staff to provide good teaching and leaning environment for the students, and providing a good strategic plan to improve school. He achieves all this by planning and organising school developments and accurate data for negotiations & meeting targets, motivating and coordinating with all staff towards meeting school targets, and also by making informed decisions, planning steps, and discussing with leadership team.

Mr Casabuenos is a subject teacher and tutor mentor and carries this out at a high quality. He also organises business enrichment activities and helps to maintain a learning friendly environment for the students. He’s methods of achieving this roles are planning ahead for he’s lessons while communicating with other stakeholders monitoring the progress of students, communicating with business team, planning steps ahead before taking them, and also supervising the school grounds and following a professional conduct.

Mr Allan however has quiet different roles from a teacher as he is a LSA. He has to be aware of pupils learning needs and encourages pupil’s positive behaviour to enhance progress. Another role he has to take on is being supportive towards the students as well as the teachers. He achieves all these by listening to pupils, doing research on the student to find out how to help the student better with school work and also by assisting teachers to deal with poor behaviour from students.

A contract of employment maps out the rules the employees have to follow and the way they should expect to be treated in certain situations. I have chosen to investigate the contract of employment of an employee in the business. The responsibilities that have been set by the contract include: - being punctual and in work regularly, not participating in any event that will lead to their appointment being terminated (e.g. gross misconduct), and attending the business personally for as many hours that the principal directs and additional 3 extra weeks.

However, the contract also states a series of things the employee is entitled to, these are the employees rights. They include: - holidays with pay for 14 weeks plus statutory holidays, sickness and maternity payment and pension, being paid according to their contract and also being provided with a safe working environment.

Looking at the aims, objectives and contract of employment of employees, I have gathered that this business need a punctual, reliable, loyal, honest individual that has a good record and is also very willing to work. This contact has been drawn out to suit the business needs so I therefore believe that it is very good but to improve it they could try to elaborate more on situations where the employee’s appointment could be terminated.

As I discussed in the above paragraphs, employees have rights and responsibilities and so does the business. The difference between a right and a responsibility is that a right is what the business or the employee is entitled to and a responsibility is what they have to do in other for the business to progress.

As an employer, the business has a right expert the employees to meet the terms of their contract, co-operate in achieving BAB’s goals and follow health and safety regulations. The employers responsibilities are to provide a safe working environment, to provide adequate training, good communication and to make sure that employees know their right and responsibilities.

The employee’s rights are to be paid according to the contract of employment, to be provided with a safe working environment, to be appropriately trained, join a trade union and to see confidential computer records. However, their responsibilities include teaching years 9-13 at a high quality for about 20 hours, communicating, and collaborating with stakeholder, and to monitor student’s progress.

There are several reasons why disagreement occurs, some are: Breach of contract, difference in opinion on a certain issue, and even discrimination. Dispute resolution occurs when 2 or more colleagues disagree because of unfair treatments, discrimating behaviour towards them. When there is a dispute between groups and a neutral solution is made. There are 2 main procedures which are:

The Grievance procedure which helps the employer to decide what action to take if they cannot resolve the dispute informally and feel they have legitimate complaint.

The Disciplinary procedure outlines what action the employer will take if there is a problem with an employee. They are often resolved by giving written warnings, verbal warnings, suspension, demotion, transfer, and even dismissal. The employer and the employee can also get assistance or advice to help settle the disagreements from Trade Unions. They are an association of employees formed to represent the workers in an industry.

 

To help reduce the amount of disagreements that occurs, certain laws have being put in place. Some are: - The Health and Safety Act 1974, it outlines the general duties and responsibilities the employer has to the employee and community and what employees have to each other.  Sex Discrimination Act 1975, it makes discrimination illegal on the grounds of sex, marriage, or gender reassignment (sex change). Race Relations Act 1976, it is an sct that makes discrimination unlawful on the grounds of race colour, nationality, or ethnic origin. Date Protection Act 1998 is aimed to protect information businesses may have stored on an individual to prevent misuse. Employment Rights Act 1996 is rhe equal pay act and another act is the Disability Discrimination Act 1975.

The assistance and procedures the employers and employees get help to keep order in the business because they help resolve problems and disputes that cannot be resolved informally, they advise on legal issues and whether its legitimate, they support and advise if problems goes to employer tribunal and they represent employees with common complaints.

Every business has a recruitment process because they need staff members such as receptionists, cleaners, I.T technicians, and cooks. The recruitment process is the ay new staffs are picked and it has 7 major steps which are:

1. Identifying the vacancy: the employer agrees theta particular job is available.
2. Writing a job description: the employer summarises the roles and responsibilities of the job
3. Writing a person specification: identify the skills and experiences that will be required.
4. Advertising: using a wide range of methods to inform the public of the vacancy.
5. Short listing: reduce the number of applicants to those most suitable to be interviewed.
6. Interviewing applicants: the employer meets the applicants for questioning
7. Selecting and appointing: using the result from the interview, the employer selects on appropriate candidates.

This business has chosen to use this process because it is essential that the business picks their staff properly and it can also help to get the right people because the interviews give you a good idea of what a person is like. This process however is not very effective because although the interview might give you a bit more information about the person, you can not get the whole picture from the interview. Therefore a good way to improve this process would be to ask the candidate to come to the school and teach a lesson while been monitored.

When an individual is about to start a job, they go through an induction period called interview, and during this period they often get trained. This company offers examination meetings, how to write work schemes and using student data effectively. Some other training the business provides during employment is: - Master degrees such as MA in education, MSCS in education, Psychology or MBAs , NPQH for aspiring head teachers. However, when new technology or work practices are introduced, the company retrains staff by holding a 5 day traing sessions at the beginning of the term or traing sessions every week after school looking at issues to do with teaching, learning, and helping staff focus on the year ahead.

Employers give appraisal and performance reviews which is a confidential interview between the employer  and employee to discuss and review targets set the previous year, areas of where the employee has performed less well and set target for the next year. The procedures for these are appraisals and performance reviews, ongoing training, new technology or new working practices and national awards for development.

The government offer National Training Initiatives which means that entrants have to prove that they have demonstrated excellence in use of learning training and development to achieve business and personal success.