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GCSE: People in Business

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What happens during the recruitment process?

  1. 1 Once a business is aware it has a vacancy, the first stage is to prepare a job description which lists all the tasks, duties and responsibilities of the jobholder.
  2. 2 The next stage is to prepare a person specification which details the knowledge, skills, attitude, qualifications and experience of the successful applicant. They will be categorised as essential qualities which an applicant must have and desirable qualities which are preferable.
  3. 3 Now the business will advertise for applicants. This can be in a local or national paper, web site, newsagent’s window or anywhere the business thinks it will attract the most suitable applicants.
  4. 4 People will apply using an application form or with a CV. A shortlist of suitable applicants will be drawn up by comparing them against the person specification. They are then usually invited for selection, which may consist of interviews and test.
  5. 5 A common mistake for students is to think that the process begins with the advert. A company will only advertise for staff once they are sure about the job and the kind of person they want for it. Otherwise, they will be unsure what they are looking for with the advert.

Business organisation

  1. 1 A small business can have all employees reporting directly to the manager as it is small enough for the manager to know what is going on.
  2. 2 As a business gets bigger it will need to have more structure and more than one level of boss, so a manager may have staff reporting to them who have more staff reporting to them. This is known as a hierarchical structure.
  3. 3 A hierarchy must have managers with different responsibilities. These will often relate to the many different functions of the business e.g. marketing, sales, finance, production, purchasing etc.
  4. 4 A hierarchy allows a big business to be organised so that everyone knows their job and responsibilities are clear. It also provides a clear means for communication to flow through the business.
  5. 5 The trend is to have fewer managers so that managers have more staff reporting to them. Removing levels of managers is known as downsizing. Benefits of downsizing include more responsibility for more junior staff which should motivate them and less cost for the business as it employs fewer managers.

Key employment laws in the UK

  1. 1 Discrimination laws – It is illegal to discriminate against certain groups of people when recruiting and in day to day management of them. Specifically an employer cannot discriminate against employees on the grounds of gender, race, age and disability. It is of course acceptable to discriminate on the grounds of ability. Picking the most able person for a job is what the recruitment process is about.
  2. 2 Employment protection – An employee must be given a contract of employment. They are protected against unfair dismissal as it sets out the possible grounds for dismissal. An employer who disregards this after the first two years of employment can be sued for unfair dismissal.
  3. 3 Health and safety – An employer must provide a safe working environment and can be held responsible if it does not.
  4. 4 Minimum wage laws – The minimum that an employer can pay. It varies according to the age of the employee.
  5. 5 The working time directive – Employers cannot expect an employee to work for more than 48 hours in a week without their permission.

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  1. A detailed person specification for a job.

    Vision, hearing, the extent to which first impressions are important Must be dressed smartly in the uniform provided. First- class hygiene is required because when dealing with food it is very important to avoid the spread of germs. Hygiene is also important when dealing with customers. N/A ATTAINMENTS; What standard of general education is required for the job? Technical/professional qualifications? Work experience? You must have: 1. To have previous experience in a quality restaurant or bar. 2. GCSE A*-C standard English and Maths. This is essential because you need to be able to simple adding and English is a neccisity because you need to be able to read and speak fluent English.

    • Word count: 736
  2. What are the most important qualities that an entrepreneur needs to possess, in order to start up and run a business successfully?

    Often, an entrepreneur needs to possess these skills, because they are essential for starting up and running a business. For example, when a potential entrepreneur is starting a business, he/she needs to be creative to find an idea and consider all the factors (and ask questions) before actually having the initiative, drive and determination to start the business and pushing the idea through. They are also taking a risk by starting a business venture. However, these skills also need to be applied in business in order to help the business to succeed.

    • Word count: 3814
  3. Reaction Paper on Pirates of Silicon Valley. Bill Gates and Steve Jobs

    It also features company such as IBM and Xerox. The movie shows how the two companies became successful and how they compete against each other for success, but in the end, team-up together to make a better world of technology. I was amazed on how Steve Jobs and Bill Gates made their respective companies successful and productive to all people, but a bit disappointed on how they did it.

    • Word count: 564
  4. Effective telephone techniques in business

    Preparing in advance for a phone call in English is one of the best ways to overcome these difficulties. What to do in advance 1. Make a list of some vocabulary and phrases you will need to get the information you want. Know what you want to say beforehand, this will assist you once you are conversing with your customer. 2. One of the most important things is to have a fast and practical method of dictating on the phone.

    • Word count: 403
  5. Green collar workers. With all the concerns about the environment, green-collar jobs have become the hot new employment sector.

    The demands for green collar workers are high. You don?t need higher education to land a job in the category of green-collar workers. Green collar jobs help preserve, restore, or improve the environment. They save energy and advance new energy efficient technologies. There are high demands for energy saving alternative at home. They foster a more sustainable regional and national energy system.

    • Word count: 522
  6. P1 AND M1 Communication methods in travel and tourism as a rep

    Communication skills Speaking and listening skills are used when speaking to a person face to face the holiday reps speak and give the customer that chance to say what they want to say, eg when delivering presentations it is extremely important to have good communication skills, it is also important that when delivering a presentation you deliver it with confidence, being over confident can come across as arrogant there it is vital that the holiday reps balance it out.

    • Word count: 2373
  7. Effective business documents

    In addition, business letters are written formally, this shows professionalism and makes sure the message isn?t misread or misunderstood. The font I have chosen for my letters is ?times new roman? this is because it?s simple, it?s not fancy which makes it easier to read and understand. Despite the widespread use of e-mail in commerce today, traditional business letters are still the main way that the majority of businesses officially communicate with their customers and other businesses. This is especially true when businesses want to formalize an agreement or an understanding. So far, emails are great for all of the preparatory work, but a formal business letter is still most often needed to "seal the deal".

    • Word count: 603
  8. Comparing the job roles of Hotel Manager and Airline Cabin Crew.

    This makes hotel management an exciting, challenging career, with much opportunity for personal and professional growth and social interaction. In this industry to work with you must be hardworking, very energetic and multi skilled person to reach higher positions E.g. CEO of the hotel. Also to be successful in hotel management, you need more than just a good knowledge of the hotel industry. You may need to develop excellent management, time management, interpersonal and research skills, and good interpersonal skills. To do these most organisations operate mentoring schemes and regular appraisals to assess the training and development of the hotel managers.

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  9. employees perspective

    If one does not arrive on time to an interview it will give the employer the impression that a candidate is not organised and will not be able to perform task set in the further. That is why it is advised to perform a ?trial run? in advance, to make sure the candidate knows how to get to the interview and find out an estimated time of how long it will take the interviewee to get to the interview. In addition, you'll need to know the organization's dress code and make sure you have appropriate clothing and accessories to wear to the interview.

    • Word count: 694
  10. Sainsburys Business Studies - Health and Safety, Employment and Motivation.

    This award will look at overall team performance on H&S issues, not just focusing on accident rates.? Showing how seriously they take their health and safety, and how they have been recognised for it and awarded awards. Moreover, with this law Sainsbury?s will receive many benefits, such as an increase of staff attendance, as staff will feel safer at work, and more motivation, leading to an increase of efficiency and money at Sainsbury?s. Another important law that Sainsbury?s must follow is the National Minimum Wage law.

    • Word count: 5172
  11. Types of Entrepreneur

    this group includes highly knowledgeable businessmen engaged in various forms of trades frequently in directly or indirectly related lines of work Team Builders Refer to those who go on to build larger companies using hiring and delegation can be regarded as another category. The best example of this is a skilled mechanist who after his apprenticeship opens his own small shop like vulcanizing shop. Refers to those who go on to build larger companies using hiring and delegation. Independent Innovators Innovators: To begin or introduce (something new)

    • Word count: 953
  12. Human Resource Planning at Tescos

    New Markets - Some businesses may want to expand their goods and services to something else. For example Tesco started off as a small grocery store, but they have expanded on a large scale like insurance, banking and phone services. Tesco would need new employees that are qualified and highly trained in the banking area, which would mean the need of more employees in the business.

    • Word count: 427
  13. Job specification for a Gym Manager

    Give discounts of people over 65 2. Responsible to looking after the equipment 3. Also you are in charge for opening the closing the gym 4. Serve the customers the right to go into the gym Standards required ? You receive our kit when you must wear every time you come to work and you must know that you?re in a working environment Qualification needed ? you need 5 A*?s to C including Maths and English Also business studies is also desired at GCSE with

    • Word count: 506

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