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GCSE: People in Business

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What happens during the recruitment process?

  1. 1 Once a business is aware it has a vacancy, the first stage is to prepare a job description which lists all the tasks, duties and responsibilities of the jobholder.
  2. 2 The next stage is to prepare a person specification which details the knowledge, skills, attitude, qualifications and experience of the successful applicant. They will be categorised as essential qualities which an applicant must have and desirable qualities which are preferable.
  3. 3 Now the business will advertise for applicants. This can be in a local or national paper, web site, newsagent’s window or anywhere the business thinks it will attract the most suitable applicants.
  4. 4 People will apply using an application form or with a CV. A shortlist of suitable applicants will be drawn up by comparing them against the person specification. They are then usually invited for selection, which may consist of interviews and test.
  5. 5 A common mistake for students is to think that the process begins with the advert. A company will only advertise for staff once they are sure about the job and the kind of person they want for it. Otherwise, they will be unsure what they are looking for with the advert.

Business organisation

  1. 1 A small business can have all employees reporting directly to the manager as it is small enough for the manager to know what is going on.
  2. 2 As a business gets bigger it will need to have more structure and more than one level of boss, so a manager may have staff reporting to them who have more staff reporting to them. This is known as a hierarchical structure.
  3. 3 A hierarchy must have managers with different responsibilities. These will often relate to the many different functions of the business e.g. marketing, sales, finance, production, purchasing etc.
  4. 4 A hierarchy allows a big business to be organised so that everyone knows their job and responsibilities are clear. It also provides a clear means for communication to flow through the business.
  5. 5 The trend is to have fewer managers so that managers have more staff reporting to them. Removing levels of managers is known as downsizing. Benefits of downsizing include more responsibility for more junior staff which should motivate them and less cost for the business as it employs fewer managers.

Key employment laws in the UK

  1. 1 Discrimination laws – It is illegal to discriminate against certain groups of people when recruiting and in day to day management of them. Specifically an employer cannot discriminate against employees on the grounds of gender, race, age and disability. It is of course acceptable to discriminate on the grounds of ability. Picking the most able person for a job is what the recruitment process is about.
  2. 2 Employment protection – An employee must be given a contract of employment. They are protected against unfair dismissal as it sets out the possible grounds for dismissal. An employer who disregards this after the first two years of employment can be sued for unfair dismissal.
  3. 3 Health and safety – An employer must provide a safe working environment and can be held responsible if it does not.
  4. 4 Minimum wage laws – The minimum that an employer can pay. It varies according to the age of the employee.
  5. 5 The working time directive – Employers cannot expect an employee to work for more than 48 hours in a week without their permission.

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  1. Business ethics

    Pressure groups have a large influence on how a business grows. In such cases there has been times where the environmentally pressure groups have often persuaded firms to change policies and production methods. Many companies have responded to ethical behaviour by creating their own ethical policies. Is it to show the environmental people that they are helping them. This will often bring more consumers to buy products from them. But it can also be that the policies often outline ways in which the company could avoid exploitation to people and resources.

    • Word count: 674
  2. In this task I will investigate how Tesco are a high achieving team and what they do to achieve the aims and objectives of the organisation.

    Employee empowerment helps employees serve customers at the level of the organization where the customer boundary exists. Empowering staff in Tesco gives an indication that Tesco value their staff and their hard work as a result the team performs at high standard which is beneficial to the business and a sense of achievement for individuals. Employee involvement is creating an environment in which people have an impact on decisions and actions that affect their jobs. Employee involvement is a management and leadership philosophy about how people are most enabled to contribute to continuous improvement and the ongoing success of their work organization.

    • Word count: 732
  3. Falconi removals business

    The most important point to make Falconis business is not more removal company there. They will not have concurrency in business. Economies of scale- are the cost advantages that a firm obtains due to expansion. Diseconomies of scale are the opposite. Economies of scale may be utilized by any size firm expanding its scale of operation. The common ones are purchasing managerial, financial and marketing. Each of these factors reduces the long average cost (LRAC) of production by shifting the short-run average total cost curve down and to the right. The local labour force- The labor force is the number of people employed and unemployed.

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  4. Free essay

    Task 4 stakeholders

    When they lose the customers they loose the money. Others businesses- for example Empire Direct on Roundhay Road the are have interest because Falconi's business help them with delivery heavy, electrical items. Usdaw unions of shops and allied workers. Employees at Falconi Brother might be in a trade unions, this means the trade unions has an interest in the business. Trade unions organisations that represent people at work. The protect and improve people pay and conditions of employment. They also campaign for lows and policies which will benefit working people.

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  5. Consistent and reliable customer service

    Staff attitude and behaviour The key of having a good customer service in a business is having a staff with a positive attitude and behaviour. If the staffs in the business have a positive attitude, they will be more approachable and friendly towards the customers and also act more professionally. Timing Timing is important factor in a business. Approaching people at the wrong times such as if they are busy, if they are busy or if they are under pressure will get a bad response. If done by accident, apologising is the best solution.

    • Word count: 618
  6. Discuss the importance of Effective Human Resource Planning

    The four steps for effective HRP is: 1. forecasting future needs for labor 2. Analyzing the availability of supply and demand 3. drawing up plans to match supply with demand 4. Monitoring the implementation of the plan The first step in HR planning to collect information. A forecast or plan cannot be any better than the date on which it is based. HR Planning requires 2 types of information, data from the external environment and data from inside the organization. Data from the external environment include information on current conditions and predicted changes in the general economy, the specific industry, the relevant technology and the competition.

    • Word count: 790
  7. Ownerships of a Business

    1.2 Private limited company A private limited Company is a business that is at least owned by 2 shareholders. Shares can be sold privately to friends and family who invest money into the business they receive dividends. Dividends is like a slot machine the money that you put in you will not always get it back, but if you have chosen wisely you will get more out than you put in. Advantages of a PLC are: * Get money by selling shares.

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  8. The Data Protection Act Unit 7 Business and Communication Systems

    Most of the Act does not apply to domestic use, for example keeping a personal address book. When did the Data Protection Act become law? The Data Protection Act became compulsory to citizen in 1984. What changes were made to the Act in 1998? It started to regulate the processing of information relating to individuals. This could include the obtaining information, the holding or storing of information or the disclosure of such information. What is meant by the word data?

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  9. Business- Unit 1, Task 1

    Most of the skilled workers were from under around there as they were properly taught by older family. It extracts coal from the ground and sells it to men usually domestic and industrial customers. It exports coal all around Europe. It is a co-operative business as it is owned by the workers when the business closed on 1994 and they were left redundant. They then bought the business for about �2-3 million. They got most of it by getting a loan from the bank which was �1.5 million pounds.

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  10. Free essay

    Business- Unit 1, Task 2

    * The sole trader can become extremely stressed because they are in full control of the business. * Not much time off, unless someone else takes over. Franchise When big companies are owned by sole trades. The two main parties involved are the franchisee and franchisor. The franchisor allows the franchisee to use the businesses name, product and layout in return for a share of the profits made. The advantages of being a franchise are: * The business can expand. * Franchisee's get a chance to run the business for a greater chance of success. The disadvantages of being a franchise are: * If the franchisee is unsuccessful the business may get a bad reputation.

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  11. Personal Development Plan

    Why do managers use PDP for their employees? * To provide feedback and recognition that helps the employee improve performance and meet the responsibilities and objectives of his/her position. * To outline plans for the employee's ongoing professional development. * To reach the overall objective together efficiently. * It helps manager gain a better understanding of their employee's and what they want to achieve, they can then work closer with their employees to help them reach their personal goals. * This leads to the managers being able to improve their ability to motivate their employee's as they have a better understanding of them.

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  12. Free essay

    Managing People Evaluation

    In order to keep track of your specific market, your research should not be a one off, instead it should be constant so it can be constantly updated, it will help me if my products starts to decline as I can find changes in the market almost instantly and it may even help me prevent for a longer the decline for a longer period. Also it will allow me to keep track of competitor changes, more importantly it will allow to find the 'current fashion' of gaming at a specific time, so therefore will be able to apply what is currently 'top of the range' to my product.

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  13. Understandin the purpose of providing business and administration support and to know how to operate office systems and equipment

    The aim of having a mail system is to ensure that mails are distributed as quickly as possible and that no mail is damaged lost or wrongly delivered .Usually, every business has a central mail room, where mails are delivered for processing. * Managing diaries: An another key function of the administration department is to managing diaries, by arranging, agreeing and entering details of appointment in either a manual or electronic diary system. A diary enables the business to record future events which will be kept for reference at a later date.

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  14. young enterprise

    Time management- A good entrepreneur always has track of time. To enterprise you need to be on time for your meetings and be proficient at moving from job to job. If you are not you will be looked down by the consumer and this may effect your status. Enthusiasm- Enthusiasm is important for enterprising. If one of your team members are lacking in their job and have too much to do if you are enthusiastic then you can offer to help them.

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  15. B-tec First Business - Unit 8 Doing Business Online

    All 68,000 permanent staffs are Partners. The partnership owns 26 John Lewis department stores, 187 Waitrose supermarkets (www.waitrose.com), an online and catalogue business, John Lewis Direct (www.johnlewis.com), a direct services company, Green Bee (www.greenbee.com), a production unit and a farm with a turnover of nearly �6 billion last year. Partners share in the benefits and profits of a business that puts them first. 3) John Lewis has a massive brochure which gives information about the products to customers before they buy it.

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  16. Free essay

    business plan

    9. How much money finance is needed to start/grow? 10. How much money will an investor make? 11. When and how will they get this money back? A business plan may be written for any number of reasons, but all should be considered when staring up or increasing a business, as all are very valid reasons and all are is important as the next. It is very likely that an investor or any other source of finance may want to see a business plan, to know what they are investing in, and more importantly how much money is predicted in return as they are not about to give a company

    • Word count: 1398
  17. Communication between nursery children

    then they would keep eye contact because this shows that they are taking interest in what the children are saying to the teacher or likewise what the teacher is saying to the children. Body language - the nursery teacher and the children would use this in the one to one communication if both of them were feeling calm stressed, or unrelaxed. This would make them feel uncomfortable and not much one to one communication can happen. If the nursery teacher and the child are both relaxed and happy and calm then this would create a comforting and relaxed environment for the child and the teacher to have one to one interaction.

    • Word count: 2422
  18. Report on Tesco location

    The trading estate shows that Slough isn't a developing area rather it is a well-developed industrial area with a well-established and healthy economy, consisting of high business activity. This is one of the reasons it is a rich prosperous area, which is ideal to invest in. The Trading Estate also means that a lot of people travel into the town regularly because of the massive number of jobs available and over 32% of these jobs come from the trading estate.

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  19. Tesco business activity

    This huge range with different sizes and prices etc. helps to satisfy all of Tesco's customers and it also helps to give them 30% of the market share. SUPERMARKET SHARE Tesco: 30.6% Asda: 16.6% Sainsbury's: 16.3% Morrison's: 11.1% Somerfield: 5.4% Waitrose: 3.7% Iceland: 1.8% Source: TNS The table above shows Tesco's Supermarket Share in comparison to their competitors, as you can see their nearest competition Asda has a staggering 14% less market share than Tesco. This is a powerful display of Tesco's current brilliant performance in outwitting their competitors.

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  20. Functional areas of Nissan and Premier Performers/PWA

    They may, for example send a letter to increase the amount of tires supplied in the next delivery. Inform customers on after sales service. Premier/PWA might send a private letter accompanying wages (wage slips), information about changes to a policy or events coming up to their employees. To their customers, (parents of) student's reports on progression or a statement of account could be delivered. Memo A short Letter. Memos would be used more often than letters in a large company such as a request for information about a change in policy. Memos could be posted on notice boards to inform customers of up coming events or a request for a CD player.

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  21. Employability - Personal Effectiveness at Work

    * Organizing- this is important because if your not organized then you might find your job very hard and start struggling and find your self in a position that you cant handle the job no more. * Plan ahead- so you're up to date with your job and work and you won't stress. * Goal setting- this is important because you would know what job you need to do and might not forget anything important. c) Why I think personal goals and objectives are important at work: * Achieve goals- feel very proud of yourself and see you can work independently.

    • Word count: 622
  22. Free essay

    BTEC Business Assiment 01

    It acts as the reward to the entrepreneur, usually the owner of the business, who has provided the capital. It is usually the net profit after tax which represents the surplus for the owners of the business and is paid as a dividend to shareholders. Profit maximization is seen as one of the major objectives of a business, although it is more likely to be an objective for the investors in a business, than for its managers or employees. It might be for those groups that profit acts as a constraint, while higher sales or higher wages and salaries are

    • Word count: 2295
  23. Act 4, Scene 1 - Merchant of Venice Review

    is not hated by the Christians either. Secondly, he has lost everything. All his money, his family and his servant. This could possibly be another reason as to why the dramatic impact builds up, because he is angry. You should be able to notice that he is angry and upset at many different points in the play, such as when he is confronted by Salario and Salarino, but we do not know what he is angriest at, therefore we cannot determine what helps build up the impact the most.

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  24. people in business

    Employees at Sainsbury's can also influence the business by refusing to do their job at all i.e. by going on a strike. Customers - customers are one of the most important stakeholders at Sainsbury's. Customers at Sainsbury's would a range of goods and services offered they also expect affordable and quality products. Another thing they expect is how long Sainsbury's stays open e.g. 24 hours. They also want a helpful staff. They would want to feel safe whilst in Sainsbury's premises. Financiers - they lend money to Sainsbury and expect receive repayments on time. They also invest in Sainsbury's and they want the company to succeed so they make profits from their investment.

    • Word count: 3519

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