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Performance management in Siemens.

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  • Essay length: 1677 words
  • Submitted: 13/02/2004
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GCSE People in Business

The first 200 words of this essay...

E5

Performance management is very important to a business like Siemens as this shows how they maintain their workers good performance and encourages them to carry on with the good work.

Performance management refers to as setting targets, measuring performance against these and suggesting courses of action. A number of methods can be used to check Siemens employee's performance they are-:

Appraisals: The purpose of the performance appraisals process is to improve employee performance and to provide appropriate rewards. Performance appraisals help employees improve by providing feedback on how they are doing and can provide motivation by recognising well-done jobs. Performance appraisals help the manager make personnel decisions such as promotions, reassignments, and terminations. They also help define training needs and integrate total human resources of the firm.

Rating scales can be used.

Outstanding Excellent Good Fair Poor

Always responds usually responds Occasionally Normally acts occasionally is

Appropriately even well with customers becomes flustered courteously but abrasive or

With irate customers with customers responds poorly offensive when

Or uses poor to irate customers responding to

Judgement customers

Self-evaluation: This is when the

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