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Performance management provides Marks and Spencers with needed information on their employees. The information helps Marks and Spencers develop the skills of the employees based on the information collected at the appraisal

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  • Essay length: 1145 words
  • Submitted: 24/04/2006
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GCSE People in Business

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E6

Performance Management

Performance management provides Marks and Spencers with needed information on their employees. The information helps Marks and Spencers develop the skills of the employees based on the information collected at the appraisal, it helps recognise when training is needed. Performance management helps M&S by improving their service by having able workers that work to their full abilityand by improving the relationship between workers and the company.

Here is Marks and Spencer's definition of performance management: Performance management is a joint process that involves both the supervisor and the employee, who identify common goals, which are linked to the goals of the organisation. This process results with the establishment of written performance exceptions later used as measures for feed back and performance evaluation.'

A appraisal system is carried out evrery 12 months at Marks and Spencer's. An appraisal system is when discucsions are made with members of staff about what is going well, what can be improved and how they would which to develop and other suggestions form workers. These meetings are done by manager of M&S for the employees and are confidential.

A review plan is used at M&S to measure

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