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Performance Management - William Hill employee workers in order to help the company to contribute its services.

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Introduction

Q9) Performance Management William Hill employee workers in order to help the company to contribute its services. The efforts of Human Resources are directed towards improving the performance of employees and thereby enabling the business to achieve its objectives. Every business has to measure the performance of their company, this is to ensure efficiency and therefore they need their staff to perform effectively. William Hill always tries there best to recognise areas that are unsatisfactory for workers and find the aspects of weakness in the organization and do provide relevant training for individuals in order to develop this skills. They also realise that hard work has to paid off well so William Hill promote and reward good performance of employees with the use of bonus and this ensures workers tend to work better because they know that if they work well the organisation does better and further increase in pay will be awarded. Due to different hierarchical structures in companies, you will find that there are several methods to monitor performance, which do benefit these companies, and the system, which is commonly found, is the appraisal system. ...read more.

Middle

In both incidents training can be identified and check for good performances and it indicates to the individual where they are going wrong and what needs to be done better. Training enables workers to be very familiarise with their job and will perform it to their best which according to Maslow will gain self-esteem to workers due to the confidence given by performing well. Performance through profit is when a business compares profit form previous years or to rivals to show how well they are performing. William Hill can use this in enabling them to see which area needs more work to increase workers routine such as training in needed areas to ensure that they perform rather more competitively with rivals also so that employees can be awarded depending how well the company does. This links with Taylor and McGregor theory Y as they all presume people are only motivated by money. Performance through productivity is when a company measures its workers output, this is done through William Hill by how much betting slips are taken by each Cashier and if targets are met then bonuses are rewarded monthly with your pay. ...read more.

Conclusion

Theorists such as Taylor, Maslow and theory X believe those economic sorts of rewards are good for those who only work for the love money and this will motivate them to perform well whereas theory Y, Herzberg's motivators states that the job enrichment, enlargement and promotion are giving them more responsibility which should motivate but at the end of the day they want do the extra job with less pay that what is deserved. Long service to William Hill is also an achievement made because you have gained various skills and abilities also knowledge of William Hill to apply and allow new employees to imitate. This loyalty is rewarded with extra paid holiday allowance greater bonus at the end of each year to acknowledge also. This allows workers to feel respected and recognised by the company also part of the family. Gaining the bonus is a financial incentive and Taylor believes that is what motivates workers but Herzberg sees this as only causing job satisfaction not a motivator, the real motivator is that sense of achievement and reorganisation and this also relates to Maslow because esteem is given through respect and effort due to the loyalty the worker has given to William Hill. Nike Akinde ...read more.

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