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Performance management

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WPA needs to manage the performance of its employees effectively if it is to remain competitive. There are many methods that WPA can use to manage the performance of their employees. These methods include: * Appraisal systems: Performance management is the system in which the employees are reviewed at regular intervals so they are monitored to tell the employer how they perform in their jobs. This is usually be carried out by the employee's manager, however it is practical to include in the system. Self evaluation: This is where the employee reviews their own performance. Peer evaluation: This involves an employee being reviewed by colleagues who are at the same level or even lower than the employee being monitored. ...read more.


and they need to know what is expected, if the performance is low WPA provide training and support and if it is consistently below the standards of WPA then they use a capability procedure. Training needs are identified, if an employee is not working as well as they should they will benefit from some further training, the appraisal system allows this to be identified clearly. Promotional aspirations are also identified including salary increases or bonus rewards, WPA use a banding system which is identified using the appraisal system. And finally WPA are able to set objectives for each employee, if the employee is performing badly the appraisal system can identify where the employee is having trouble, this can then be improved and monitored. ...read more.


Everybody works to targets and quality standards; the performance is measured to the target using 'activity logs' and software. * Measuring the out - target setting Measuring the output in WPA allows targets to be set, these targets can be set nationally, locally or in the company, WPA set their targets for inside the actual company, quality for the whole organisation is calculated and can then be displayed as a percentage, WPA present this on the wall in the company. WPA also currently uses a training cycle to set targets for individuals and groups, they plan, act, do and review. Motivation is very important, it is vital in WPA that the staffs are highly motivated, WPA aim to do this by giving their employees rewards, leadership, and performance management, development in their careers, a good working environment, team activities, recognition, responsibility and involvement. ABRAHAM MASLOW - HIERARCHY OF NEEDS ...read more.

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