• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18
  19. 19
    19
  20. 20
    20
  21. 21
    21
  22. 22
    22
  23. 23
    23

Produce an analytical report on how a medium/large sized business manages its Human Resources.

Extracts from this document...

Introduction

Human Resources By William Goh 13A3 AVCE Unit 4 Ms Masterson Introduction In this assignment I have been asked to produce an analytical report on how a medium/large sized business manages its Human Resources. I have chosen Marks & Spencer as my business to investigate. I will be looking at the importance of the Human Resources Management to my business providing a comprehensive overview of the following four functions with an in-depth focus on one of the functions. The four functions are the following: * Human Resources Planning * Recruitment and Selection * Training and Development * Performance Management The Human Resources Department will vary depending on the size of the business. Marks & Spencer Plc, the company I have chosen to profile are a large organisation. The business I have chosen is Marks & Spencer, which is a large retailer, operating on a national basis. The main purpose of Marks & Spencer Human Resource Management is to ensure the short and long-term development and use of employees to obtain the greatest benefit of their abilities thus contributing to organisational goals and objectives. E1 The responsibilities of Marks & Spencer's Human Resources function include the following: * To forecast future business manpower and skills requirements * Gaining the competently skilled staff possessing the necessary experience through the process of Recruitment and Selection * The provision of employment advice and information The responsibilities covered by the Human Resources function in a business varies from organisation to organisation but essentially the following functions are part of the Human Resources Department applicable to all business with Marks & Spencer being no exception. Marks & Spencer being a large organisation have a whole specialist division especially dedicated to employee matters and workforce welfare. The role of Marks & Spencer Human Resources Department is to manage human resources within the organisation. The Functions of the Human Resources Department include the following: * Predict the necessary manpower needs and skill requirements of the business * Recruitment and selection of ...read more.

Middle

The rise is as a result of pay settlements that have been paid in 2003 than in 2002. The payouts covered areas of health, social work and public administration. In comparison, the private sector experienced pay growth of 2.9% in the year to August, which was unchanged from July. The largest pay growth gap is evident from statistics since November 1992 between the public and private sectors. A reason for the decrease in private sector earnings growth is changes in the level of bonuses and the timing of incentives. In the year to August 2003, retail prices increased by 2.9 per cent, below the rate of earnings growth. Recruitment & Selection E3 The quality and contribution of a company's workforce is the most important determinant and influential factor in the success or failure of organisational objectives. Therefore Marks & Spencer must have an efficient recruitment and selection procedure to ensure the highest quality of employees. This is especially imperative for national retailer Marks & Spencer as the business is operating within a labour-intensive sector of the economy. In recruiting staff there are key recruitment documents the main ones being the following: Recruitment Document Features Job application * Information about the applicant regarding personal attributes, qualifications, experience and so on * Will be compared with the person specification Curriculum vitae * Personal details * Education * Qualifications * Work experience * Interests * Ambitions Letter of application * It is a brief and concise straight to the point recruitment document * It should have non-grammar, punctuation and spelling mistakes * Split into four main paragraphs * 1st being how and why the applicant is applying for the job * 2nd the applicant's personal details * 3rd reasons why applicants want job and to work for the company * 4th The various factors to be considered when planning to fill a vacancy are the following: Person Specification This is sometimes referred to as a personal profile providing the necessary standard to do a job efficiently. ...read more.

Conclusion

The Recruitment and Selection function of Marks & Spencer is important for labour intensive service industries such as retailing as a failure to maintain standards both in terms of skills and attitudes could potentially have major repercussions both on the productivity of staff and the morale of the workforce thus affecting company competitiveness. Another function performed by the Marks & Spencer human resources department is Training and Development it is important to continually update and advance training programmes in order to developed and increase the workforce's skills capabilities. This will result in Marks & Spencer having the most qualified and experience staff to cope with any change in the external labour market. A3 The Potential Conflict of Interest between Human Resources Functions Employees of Marks & Spencer should avoid activities or situations, which may result in a conflict of interest or the appearance of conflict. Staff members must not use their organisational positions to influence outside organisations or individuals for the direct financial, personal or professional benefit of themselves, family members, or others with whom there is a personal relationship. An employee may decide to participate in some outside activity or business primarily because it provides financial or personal gain. In those instances the employee's first obligation is to the Marks & Spencer company, and the employee must avoid any situation where either the extent or the type of activity could, either directly or by appearance, limit the employee's impartiality or effectiveness in fulfilling his or her job responsibilities. Employees should be sensitive to any situation where there is the potential for conflict of interest or the appearance of conflict. Judgments on whether a conflict exists can be difficult to make and staff who are uncertain should consult their supervisors or their human resources region manager. The potential for conflict of interest exists across a wide range of activities. The following specific policies provide guidance for avoiding conflict of interest. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Gulf States Metals Inc. (GSM) is a large nickel refinery plant that has suffered ...

    with encouragement from the General Manager to be tough and virtually to ignore the needs of people. Another major issue for GSM from the human resource frame is that there is a low quality and quantity of interpersonal interaction. This is in turn impeding individual satisfaction and thus organisational effectiveness.

  2. Human Resource Planning.

    We encourage movement across business and functional boundaries within the company, to develop breadth and depth of experience, and offer opportunities for career development. A company-wide Profits Related Bonus Scheme operates, to reward individuals for the business performance of the company.

  1. Our interview sessions to learn the functions of the department, the roles of the ...

    It is evident that their management works as a system and their vision is aligned in every aspect of the company. Endnotes 1. Henkin, Shepard. Opportunities in Hotel and Motel Management Careers. Chicago: VGM Career Books, 2001. p. 2 2. Daschler, John P. and Jack D. Ninemeier. Hospitality Management Library.

  2. Human Resources Assignment - Sainsburys.

    businesses, including Sainsbury's, use an application form when recruiting staff, to find out about applicants by asking information in a structured way. The standardisation means that comparison between applicants is easier. The information needed in an application form is: * Personal details e.g.

  1. An accurate description of the responsibilities covered by Shoppers Paradise's human resources function and ...

    employees, locally, regionally or nationally; who have the skills and experience required at a particular time. Shoppers Paradise need to know whether they can find the right sort of people locally to employ. Decisions have to be made on whether to recruit relatively inexperienced staff at fairly low salaries and

  2. A Report on How Richer Sounds Functions

    The second point in the Mission Statement, to secure well-paid jobs and to have equal opportunities, is also important to the business because they want to offer a reasonable pay to retain hardworking staff. Also Richer Sounds think it is very important to ensure there is equal opportunities for everyone

  1. The organisation I have chosen for my Business Studies project is Argos. Argos is ...

    It helps all employees to develop their commitment, insuring they are all pursuing the same objectives. Good communication has a positive impact on employee s it motivates them and develop their performance. Effective communication makes costumers happy. Communication helps employees make the right decisions and allows them to successfully give feed backs.

  2. What are the most important qualities that an entrepreneur needs to possess, in order ...

    important ideas were derived from lateral thinkingâ and that âwithout the initiative to start up my own business, I would have found it difficult to pay my student loansâ. Ms Jinâs business was an outright success, but why? A number of factors and causes, rooting from the entrepreneurial skills shown

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work