After the advertisement has been designed and published, it is displayed in magazines, notice boards and British Airways’ website. The firm ensures that the job is first advertised internally and if the right candidate is not found this way, the job is advertised externally. This is so that current employees have a chance to get a promotion so they don’t feel as if they are being discriminated against and not being offered a better opportunity.
After the job has been advertised internally, it is advertised externally if the right candidate is not found from inside the firm. During this, candidates apply for the position via application forms, email and over the phone. A curriculum vitae (CV) and covering letter are also sent along with the application form. The two documents provide the employer with a lot of information about the candidate.
The application form, CV and covering letter are then received by British Airways and qualifications are checked against certain criteria set by the firm. The people in charge of employing the right candidates then draw up a short list of the people they believe will best suit the job. Phone calls, emails or letters are then sent to the candidates with information regarding interview date and times.
On the day of the interview, the selectors look at the formality of each candidate and ask them many questions regarding themselves or the job they are applying for. Psychometric tests and panel interviews are then undertaken and each candidate is tested carefully to ensure they are best suited to the job.
The selection process is the next step in the employment procedure carried out by British Airways. After this, a formal offer is made to the candidate believed to be the best. After acceptation of the offer, the candidate and employer both sign two contracts each, one of which is kept by the employer and the other by the candidate.
The final step before starting work is the induction training. The purpose of this training is to familiarise the candidate with the firm so they can work hard and provide excellent services to British Airways’ customers.
It is important for British Airways to have a set procedure for recruiting new staff so they can ensure that the right candidate is chosen the first time. This is because hiring a new employee costs a lot of money and time.
British Airways must also ensure that all candidates are treated with the same respect and provided with the same opportunity. This includes the same procedure for all candidates. This also means that the same questions are asked to all potential employees and each candidate is given equal opportunities to answer questions in a group interview. These rules are present so that all are treated fairly and also helps to maintain standards.