Because there are electrical equipment around the shop such as tills, barcode scanner, alarm that is at the door .The employees need to be careful that they do not spill anything on the floor to avoid any injuries. Other accidents that can be made are spills of drink on the floor because there may not be any carpets on the floor causing the employees and the customers to fall.
There may be wooden flooring and some of the customers and the employees may be wearing slippery shoes so it has to be made sure that the floor is not slippery and the deputy manager and other employees need to make sure that they wear suitable shoes because they will be around the shop all day.
The hours of work
The number of hours that the deputy manager will be working is from Monday to Saturday allowing them to have the Sunday off. The numbers of hours on these days of work will be 7 hours each stating from 10 o’ clock to 5 o’ clock in the afternoon, this will mean that there is a total of 42 hours a week. These numbers of hours may change because of the amount of other members of staff that work ion the shop so the deputy manger may need to work their time.
If there are any emergencies then the shop any need to close and the amount of hours that they work will change or may be even extend when it is times like Christmas and it becomes busy. Even when the shop is closed the deputy manager might need to stay behind to discuss any changers that are to be made or to change the schedule so they may need to use their own working time, this will not affect the numbers of hours that they are working because this is not a working hour.
Job description of the job role
The job role for this particular job is a deputy manger at topshop.The job description is:
Job description
- Managing to keep the business together
- Take on responsibility of the staff to see that they are working
- Develop the business
The Deputy Manager should have some experience. This is one of the main people working ion Topshop because they will be keeping everything together and they will control what happens in the work place. The deputy manger is responsible for the other employees that work there and have to make sure that everything is running smoothly .if there are any problems then they may have top sort it out. The deputy manager should have ideas so that the business will benefit and they improve on the performance of the business.
Unforeseen things that happen the deputy manager
The unforeseen things that may happen in a work place are things like having to do extra hours because this is not stated on the contract of employment. The hours that the deputy manager works is more than what is stated on the contract of employment when it should not be. Because the deputy manager is important they may have to do more hours of work and the other employees may not be asked because they have not got a big role in the business. Someone will need tom work longer when they are busy and the shop any close later the business will want to get more money so they work for longer hours.
If the deputy manger works for longer hours then they will get paid for working overtime because they have given up their time and it is only fair to pay them more.
Other unforeseen things that may happen in the job role are the deputy manger doing the work of other employees because they are short staffed so this means that the deputy manager may not have any breaks. If the employee’s job is not carried out then the business may not make as much profit as they should be.
Also the deputy manager may not have the same length of holiday time during the holiday the deputy manager might need to do some paper work because they are behind so their holiday time will be cut but they will get paid more, the deputy manager may not have any choice because the business really needs help. Sick pay might not be paid all the time because that job rile is important and the deputy manger needs to be in as much as possible although it may not be their fault that they are ill ,the employees will need someone to be in charge.
The deputy manger may be move around a lot to different topshops and this may be difficult for the deputy manger because they have to sort out work everywhere and they have to travel even more. On the contract of employment it may have just stated that the deputy manger will be working just ion one Topshop branch.
Reasons for recruitment procedures
The reasons why there are recruitment procedures are because the business needs to find the suitable person for the job and if there aren’t any recruitment procedures then the business may end up recruiting someone that is not suitable for the job role and this will waste the time of the business and make the business lose money.
If the business just recruit the first person that they find this will not give then the opportunity if finding an applicant that has high quality of work. Even if the person that they recruit will be good at the job they could have found someone who is even better. By putting up an advertisement to get more applicants the business will have more of a variety of applicants with different abilities.
When the business realize that they need to get someone for the job then they make a person specification which tells the customers the qualifications and the skills that are required so that customers can check whether they could get the job or not.
The first step by giving a job description is important because if there are not any job description s then the applicants that are looking for the job will not know the job duties and what they will be doing and the amount of salary so they can know how much they are getting paid that required for that particular job and they may find that the applicants that they have can do completely different job duties to what is written on the job description. The job description gives the customer an idea if what they need so those customers that do not match up to the job description will know that they should not apply.
Advertisements are placed up at different places so applicants from different areas can see the job advertisement and they can apply for the job. This is so that they get applicants from that live ion different areas and so that the customers are aware that there is a job to be offered or they will never know and even if they ask inside if any jobs are available using the advertisement will get them more customers.
Applicants are able to apply online as well as give their details to the store because some applicants live further away and they are not able to come and hand in their CV in person. If the cvs and details of the applicants are sent online then there is a less likely chance of the business losing the CV and they have more of a chance of getting a reply back because it is on the computer.
The is a shortlist made of the applicants that have applied form the job by looking at the cv and what qualifications they have to see if they are the person for the job and if they have had any experience. They get rid of the cvs of those applicants that will not be picked for the job and they keep the cvs of those that have a chance of getting the job .these applicants are contacted so they can come and give an interview. They do not go onto the interview straight away because there will be too many candidates to interview and it will be difficult for the interviewer to choose the right person. They are first assessed.
The reason why they are assessed to see their ability and if they will be able to carry out the job. They are tested to see if they have the management skills that a deputy manager should have they are put into a difficult situation the things that they will do to fix it, they show their skills to the person that is assessing them. Some of the candidates are then cut down so there are at least 10 candidates that can be put the through to the interview.
There is an interview because the candidates need to be asked questions so that they can show the interviewer that they will carry out the job in the right manner. They need to show their confiodence, the types of questions that they will be asked are things that are related to the business and may be given a scenario and asked what they would do in that situation so that the interviewer is certain that the candidate that they will pick can resolve problems and has no difficulty in communicating with other employees so that they can be efficient.
Finally after the interview those employees that are picked will be told that they got the job and they will be given the time in which they should come to the work place so they can discuss things further and they can look at the contract of employment for that job. They will be told the dates for when they start on have details on what is required by them when they start.
If the procedures aren’t followed then it will take them even longer for the business to get someone selected because there will not be any specific details for the customers to look at so they know if they are the suitable person for the job. The business might end up with someone that does not know much about the job and it will be difficult for them to get their work done. If there are no advertisements placed and the business wait for someone to come then they will be waiting for a long time.
If the procedure of short listing is not followed and the applicants are all the people that applied for the job come to be assessed then this will take a long time with no shortlist then it will take a long time and the person that is picking the people that have the interview they may forget and it will be more difficult for them to pick people out of all those people.
If the procedure of the interview does not take place then when the applicant works as the deputy manger they may struggle and by going through an interview they can make sure that the person that they pick will not struggle.
When new employees start work they need to be trained because they have to know what they are doing or they would end up doing it wrong and cause problems. Especially if the business has recruited employees that have no experience in using tills than they would need to be trained for that. The employees have to be set targets to see how they are getting on and what they have learnt so far. They are monitored by the employer to see if they are having any problems so the employer can work with them and they can improve. If the employees have reached the targets that they have been set then they can work towards the new targets that are set so that the employer is satisfied that the new employee is doing well and they may even get a chance of moving up.
The employees have to get used to the working environment and they have to be at a good standard until the employer notes them of when they will be starting. If the employer just lets the employees get on the employer will not know if the employee is doing well and if they are having problems the employee may not mention it because they are scared they may lose the job.