• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Role of human resources.

Extracts from this document...

Introduction

Task 2 - Role of human resources People, or human resources are the most important resource in any organisation and, not surprisingly there is a direct link between the quality of the workforce and commercial success. To succeed, an organisation needs staff who are committed to meeting its aims and objectives, equipped to do so by adequate training motivated by management to achieve their potential. It is the job of human resource management to recruit, develop and maintain quality staff. Within a small business of maybe 2 or 3 employees the responsibilities ill lie with the owner of the business. While smallish companies have one person who's job it is to look after issues relating to staff. Large organisations with many employees on the other hand will have a whole section devoted to personnel. The main purpose of the human resource department is to recruit, select, train and develop staff. This means finding the people, training and developing them to they can achieve their full potential and creating systems that achieve high levels of morale and motivation. ...read more.

Middle

This is a thorough job analysis. The aim of this is ensure the job fits the needs of the organisation. Each job will have a written job description that can be referred to if there is any dispute over employees responsibilities. Job descriptions may need to be updated when a persons role change. There are various things that a job description will included these are; * Job title * Grade * Department * Location * Responsible to and for * Purpose of the job * Duties and responsibilities * Qualifications * Special notes - I.e. noisy environment * Reference: Next the company will prepare the person specification which is basically describing the best person for the job that is advertised. When this is complete they company will advertise the post. they will need to decide which way is better for them to advertise. They could either advertise internally locally or nationally. This will help they find they person candidate for the job. Once this has been complete the company will issue application forms and then from this they will shortlist who they think the best candidates are and issue them with a interview. ...read more.

Conclusion

The company may also have continuous training so they their existing employees are always being taught how the can provide a better quality service to the company. This will ensure everybody can provide the best quality service. Advertisement There are various ways in which the human resource department can advertise their job vacancy. They can either chose to advertise the job internally or externally. If the job is advertised externally then they may have to decide which form of advertisement is better e.g. local radio, job centre, newspaper. This may be influenced by the businesses advertising budget. Contracts The human resources department will be in charge of drawing up contracts for new recruits. This is similar to a job description but this is a legal requirement which will tell the employee what their main duties are and their wages, who they are responsible to and their hours of work. Complaints Human resources department will take care of all the complaints either made by staff or clients / customers. They will have a procedure for dealing with complaints which they will follow every time a complaint is made. Lisa Emmett Unit 4 human resource ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Managing Human Resources in Marks & Spencer.

    department often carries out this evaluation. The final role of the H.R.M. department is to make the termination of the employees' contracts of employment as smooth and efficient as possible. There are a number of different ways in which employees can have their contracts of employment terminated, including: 1) Redundancy.

  2. A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S

    It is a unique achievement in that they gained Investors in People recognition from the bottom up rather than the top down. Almost every unit that makes up Sainsbury's Supermarkets Ltd. went through the process individually and was recognised in its own right.

  1. Human resources at McDonald's

    Discrimination Discrimination is treating a person less favourably because of gender; pregnancy, marital status, disability, ethnic origin or race can be either Direct or Indirect. Direct discrimination occurs when a person is treated less favourably for a reason unconnected with their ability to perform either the job they are doing or the job they are being considered for.

  2. Employees are a business's most important assets; this is why they created the Human ...

    The majority of people of Cheshire's' unemployed are males. Therefore any job vacancies might get a better response if they had a more masculine emphasis. Although this could aggravate legal issues, where companies are not allowed to favour males over females, or visor-versa.

  1. This report is based on functions of the Human Resource department at HSBC Bank. ...

    the job, as the unemployment rate in the local area is really low and that most of the unemployed are manual workers. So it is important that HSBC keep a look out for competitors job vacancies and try to offer employees who may be attracted to the vacancy more money,

  2. Human Resources.

    It therefore means looking at internal and external sources of labour. When Tesco is looking at the total supply of labour in its organisation it is important for them to look at labour turnover. Below is an example of one of many ways of working out employee turnover: This is sometime called the 'percentage waste rate'.

  1. Knowledge of the responsibilities covered by the human resources function with in the business, ...

    Shipley College needs to manage the performance of employees using precision in order to compete with other learning institutions. Training and development increases competitiveness but must be linked to performance management in order to monitor the effectiveness and increase performance.

  2. Report is based on a thorough understanding of how the college is organized and ...

    Therefore, the Director of Finance has to make sure that the right amount of money is paid for the right purpose. Any transactions or pay-rises should be discussed with the finance department so that they would know if there is enough money available to cover the extra costs and pay-rises.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work