• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Role of human resources.

Extracts from this document...

Introduction

Task 2 - Role of human resources People, or human resources are the most important resource in any organisation and, not surprisingly there is a direct link between the quality of the workforce and commercial success. To succeed, an organisation needs staff who are committed to meeting its aims and objectives, equipped to do so by adequate training motivated by management to achieve their potential. It is the job of human resource management to recruit, develop and maintain quality staff. Within a small business of maybe 2 or 3 employees the responsibilities ill lie with the owner of the business. While smallish companies have one person who's job it is to look after issues relating to staff. Large organisations with many employees on the other hand will have a whole section devoted to personnel. The main purpose of the human resource department is to recruit, select, train and develop staff. This means finding the people, training and developing them to they can achieve their full potential and creating systems that achieve high levels of morale and motivation. ...read more.

Middle

This is a thorough job analysis. The aim of this is ensure the job fits the needs of the organisation. Each job will have a written job description that can be referred to if there is any dispute over employees responsibilities. Job descriptions may need to be updated when a persons role change. There are various things that a job description will included these are; * Job title * Grade * Department * Location * Responsible to and for * Purpose of the job * Duties and responsibilities * Qualifications * Special notes - I.e. noisy environment * Reference: Next the company will prepare the person specification which is basically describing the best person for the job that is advertised. When this is complete they company will advertise the post. they will need to decide which way is better for them to advertise. They could either advertise internally locally or nationally. This will help they find they person candidate for the job. Once this has been complete the company will issue application forms and then from this they will shortlist who they think the best candidates are and issue them with a interview. ...read more.

Conclusion

The company may also have continuous training so they their existing employees are always being taught how the can provide a better quality service to the company. This will ensure everybody can provide the best quality service. Advertisement There are various ways in which the human resource department can advertise their job vacancy. They can either chose to advertise the job internally or externally. If the job is advertised externally then they may have to decide which form of advertisement is better e.g. local radio, job centre, newspaper. This may be influenced by the businesses advertising budget. Contracts The human resources department will be in charge of drawing up contracts for new recruits. This is similar to a job description but this is a legal requirement which will tell the employee what their main duties are and their wages, who they are responsible to and their hours of work. Complaints Human resources department will take care of all the complaints either made by staff or clients / customers. They will have a procedure for dealing with complaints which they will follow every time a complaint is made. Lisa Emmett Unit 4 human resource ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Knowledge of the responsibilities covered by the human resources function with in the business, ...

    Therefore in order for Shipley College to gain the competitive edge against other learning institutions they need to train and develop their tutors so they are making the best use of them and are able to offer a wide variety of courses with impressionable tutors that leave a mark in the minds of those who study at Shipley College.

  2. Human resources at McDonald's

    Once they have completed their probation we will assess their performance on a regular basis. When we have their performance appraisal their grading will be based on their personal attributes, teamwork, work standards, hygiene, initiative and customer focus. They will receive a copy of their performance review, so they will be able to see how well they are doing.

  1. A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S

    We develop the capabilities of our senior management team through promotion, through external recruitment and through training Training needs Analysis REQUIRED WHAT THE WORKERS WANT Training gap consists of skills/knowledge etc. that the workforce (or individual) lacks. This is a TRAINING NEED which can be revived by some form of training.

  2. Managing Human Resources in Marks & Spencer.

    and deciding which applicants appear to be most suitable for the post. Once this is done and then the H.R.M. department will contact the successful applicants and ask them to attend an interview. The interview process is very time-consuming but is, nevertheless, an essential factor in getting the 'right' person for the 'right' job.

  1. Employees are a business's most important assets; this is why they created the Human ...

    In Chester 88.8% of employment is in the service sector compared to 62.2% in Ellesmere Port & Neston. Congleton has the highest proportion of employment in the manufacturing sector (31%), closely followed by Ellesmere Port & Neston (29.7%). Chester has just 6.7% employed in the manufacturing sector.

  2. Human Resources Management

    The job which James had can benefit him as he has worked in business and in an office environment so he knows what it is like and knows that he enjoys it. CV James CV is laid out well, it is tidy and organised and neat.

  1. For the branch manager's job, the human resources for the whole of Barclays bank ...

    They often specialise in particular employment areas e.g. nursing, financial services, teacher recruitment. The advantages of internal recruitment are: - Cheaper and quicker to recruit - People already familiar with the business and how it operates - Provides opportunities for promotion with in the business - can be motivating The disadvantages of internal recruitment: - Limits the number

  2. Human Resources Assignment - Sainsburys.

    The main problem here is that there are a few occupations where men and women do similar jobs, where this is not the case most occupations have either a majority of male workers or a majority of female workers. Therefore there is still a difference in the wages of men and women.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work