• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Role of human resources.

Extracts from this document...


Task 2 - Role of human resources People, or human resources are the most important resource in any organisation and, not surprisingly there is a direct link between the quality of the workforce and commercial success. To succeed, an organisation needs staff who are committed to meeting its aims and objectives, equipped to do so by adequate training motivated by management to achieve their potential. It is the job of human resource management to recruit, develop and maintain quality staff. Within a small business of maybe 2 or 3 employees the responsibilities ill lie with the owner of the business. While smallish companies have one person who's job it is to look after issues relating to staff. Large organisations with many employees on the other hand will have a whole section devoted to personnel. The main purpose of the human resource department is to recruit, select, train and develop staff. This means finding the people, training and developing them to they can achieve their full potential and creating systems that achieve high levels of morale and motivation. ...read more.


This is a thorough job analysis. The aim of this is ensure the job fits the needs of the organisation. Each job will have a written job description that can be referred to if there is any dispute over employees responsibilities. Job descriptions may need to be updated when a persons role change. There are various things that a job description will included these are; * Job title * Grade * Department * Location * Responsible to and for * Purpose of the job * Duties and responsibilities * Qualifications * Special notes - I.e. noisy environment * Reference: Next the company will prepare the person specification which is basically describing the best person for the job that is advertised. When this is complete they company will advertise the post. they will need to decide which way is better for them to advertise. They could either advertise internally locally or nationally. This will help they find they person candidate for the job. Once this has been complete the company will issue application forms and then from this they will shortlist who they think the best candidates are and issue them with a interview. ...read more.


The company may also have continuous training so they their existing employees are always being taught how the can provide a better quality service to the company. This will ensure everybody can provide the best quality service. Advertisement There are various ways in which the human resource department can advertise their job vacancy. They can either chose to advertise the job internally or externally. If the job is advertised externally then they may have to decide which form of advertisement is better e.g. local radio, job centre, newspaper. This may be influenced by the businesses advertising budget. Contracts The human resources department will be in charge of drawing up contracts for new recruits. This is similar to a job description but this is a legal requirement which will tell the employee what their main duties are and their wages, who they are responsible to and their hours of work. Complaints Human resources department will take care of all the complaints either made by staff or clients / customers. They will have a procedure for dealing with complaints which they will follow every time a complaint is made. Lisa Emmett Unit 4 human resource ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Human resources at McDonald's

    As long as their performance is satisfactory they will receive a pay increase. Their pay is reviewed at 4 months, 12 months, and every 6 months thereafter. The percentage pay increase are shown in the table below: Performance Guideline If their performance does not meet the required standards, or, at the manger's discretion, an interim appraisal may be conducted.

  2. Employees are a business's most important assets; this is why they created the Human ...

    In the 12 months to April 2002, male unemployment in Cheshire fell by 4% compared with a fall of 5% in the North West and a fall of 3% in Great Britain. In the same period, female unemployment in Cheshire increased by 2% with a fall of 3% in the North West and hardly any change, 0% in Great Britain.

  1. For the branch manager's job, the human resources for the whole of Barclays bank ...

    of potential applicants - No new ideas can be introduced from outside the business - May cause resentment amongst candidates not appointed The advantages of external recruitment are: - Outside people bring in new ideas - Larger pool of workers from which to find the best candidate - People have a wider range of experience?


    During this period they will work in all areas of a store, first shadowing a manager and later doing the job under the manager's supervision. They will also be asked to complete some project work during the training period as well as a number of workbooks.

  1. Human Resources Management

    up to scratch which could affect the job as accuracy is needed when being a clerical officer. He included quality information about his disability which is important so that he can receive any extra help which he requires. He included every qualification which he has, which includes GCSEs and an

  2. Managing Human Resources in Marks & Spencer.

    1.2 Abraham Maslow created the following "Hierarchy of Needs" Theory One of the many interesting things Maslow noticed while he worked with monkeys early in his career was that some needs take precedence over others. For example, if you are hungry and thirsty, you will tend to try to take care of the thirst first.

  1. Knowledge of the responsibilities covered by the human resources function with in the business, ...

    Shipley College needs to manage the performance of employees using precision in order to compete with other learning institutions. Training and development increases competitiveness but must be linked to performance management in order to monitor the effectiveness and increase performance.

  2. The human resource function

    Self-employed workers such as carpenters and builders often use apprenticeships, as it can be cheap labour for them. Some businesses which take on permanently unskilled workers such as home care assistants don't initially need any training to gain their jobs, and they now offer a range of NVQ's and GNVQ's to their employees.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work